Doyle's Medical Supply

When I had to there a couple yrs ago about my daughters nebulizer the staff there were fantastic and answered every question I had

I am finding it difficult to find good to say this day about Doyle's. My family has used them for any and all medical necessities for several family members over the last 15 years or so. We always had good customer service, always good phone communications, good if not exceptional delivery. Have not had to use services the past three years as all which needed have passed. August found the need to again require services for medical equipment, so of course we immediately go to a place where we always had positive interaction....right? Well, I am not sure what has changed at this time but definitely

Called them to have 2 E thanks delivered. Everytime they have an excuse as to why they can't do it. All they want to do is make a buck and force me to go to the store for what I need. Time to look for a new place that. Cares about us.

Gave them a script for compression stocking a month ago, my doctor faxed the completly unnecessary extra paperwork that Doyle's required not once but twice and STILL have no idea if the stockings were even ordered! No one calls you back when you leave messages and it would be way to hard for them to think to call you to let you know ANYTHING AT ALL! Never ever again will I go here.

We called Doyle’s for a hospital bed for my father after an emergency surgery. Not only was the service exceptional, the kind employee they sent actually helped get my father out of the car and into the house. Helpful kind and compassionate and we waited til the last minute to order the bed. Mike—thank you so very much for everything!!

I attempted to order, via my insurance when I was being discharged from the hospital, a wheelchair & commode. I called Doyle's (even before they had taken the faxes off of the fax machine) to say that I wanted to work with them to get items that were truly comfortable for me.
They would NOT work with me at all. Sue, who handled the initial paperwork, said they only go by certain criteria & would not even look at anything else. I canceled the delivery they had set up the next day for the items as it was clear I couldn't really work with them. I'll have to pick up my paperwork from the hospital

I wish I could leave negative stars. The rehab facility I was in contracted with Doyle's to deliver a lift chair to my house the day I was discharged. We were told it would arrive early afternoon. There was someone at the house all day. The driver called at 2:21 to ask if we were home and I missed the call because I was using my walker and couldn't immediately pick up the phone. I called back at 2:23 to no answer and left a message saying yes please deliver. After many phone calls with the driver and phone messages left with the owner the chair was never delivered. I am appalled at their unethical

Horrible, horrible, horrible customer service. Waited three weeks for a pair of shoes and was told one of them was on back order! They sell them in pairs. So I called today and waited on the phone for my salesperson. I was on the phone for 8:07 for someone to tell me that Rob was on a break and would I like to hold? So within a minute after Rob answers because his break was over. I guess I was on the break also until someone finally realized I was on hold tying up the sales line. My shoes aren't in yet and was told he would call me when they are in. Can you see if they have been shipped? No, I

Basically this company gave me hope after a long search to find someone to repair 2 pieces of equipment for my daughter. I made sure the prescriptions were sent pronto. I specifically told the owner, Mike, that our insurance would be changing January 1. Mike said I would hear from someone in a couple of days. 3 1/2 weeks later and countless voicemails left for Mike & someone else the receptionist transferred me to, I spoke to an actual person who found the info, but informed me that the repair order had not been placed (mistakenly) and that insurance had not been put through, and that the company

We tried to find a company to service an outside chair lift that we had since 2008. This company was the only company interested in servicing us. We tried many. The other wanted to sell us a new unit. One excuse after another. Within one day Doyle's Medical Supple had two technicians at the house. Two hours later, the unit was repaired and the price was phenomenal. I would recommend this company to anybody that wants prompt expertise service and I will be notifying the manufacturer to drop all those other references and add this company on. We are extremely happy.