RightWay Insurance
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Don't waste your time shopping for insurance. We have the options and do it for you! As insurance experts, we find you the right policy, for the right price, the Right Way -with Honesty & Integrity. Unlike captive and direct insurance companies who try to hard-sell proprietary products and coverages, our agency is different because we are 100% independent of any one company.

We have access to a wide range of some of the highest rated insurance companies in the country, and we provide customer service that you can only get from a team of people who truly care about protecting you and your family, and possessions. What's more, you don't have to lift a finger. We'll take your current coverage and provide you with a detailed comparison, showing you all of your available coverage and pricing options.
Services
Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don't fully understand just how important that really is. When it comes to something as important as insurance, it's imperative that you work with an agency who has an in-depth knowledge of multiple insurance products, companies, and guidelines - not just one.
After beginning his insurance career as a captive agent for one of the largest carriers in the country, Ryan decided to open RightWay Insurance to be able to provide clients with more options to better meet their needs. At home, in his most important role, he is a husband to his lovely wife Krystal as well as a father to their four young children.
How did we do? We would like to know how we have helped our clients, or ways that we can improve our services. If you've had a positive experience with our agency, one of the best things you can do as a client of our agency is to leave us a genuine online review. Please take a minute and leave us a quick review on any of the review sites below.
We work hard to provide our clients with a wide range of insurance companies, and high level customer service. There is no better compliment to this service than by referring a friend or family member to our agency. When you refer folks to us, it's truly a win-win-win. You look like a hero, your friend or family member gets taken care of, and we're able to grow our local business.
RightWay Insurance strives to ensure that its services are accessible to people with disabilities. RightWay Insurance has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Reviews (10)
Andy Brasfield
Andy Brasfield
Jan 04, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
Good, honest people. They shop different insurance companies for the best deal. Very responsive. Nikki even helped us on the weekend when we needed her. I love RightWay Insurance!
Kim Pratt
Kim Pratt
Jan 01, 2022
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Positive: Professionalism, Responsiveness, Value
It's nice to have such an awesome and attentive LOCAL insurance company. No more talking to numerous agents! Very happy we chose RightWay for all our insurance needs!
Ellen D. Barrow
Ellen D. Barrow
Dec 21, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Great experience with no hassles. Listens to what you want and need. Helped to find the best deal which meets your needs. Quick response time and professional. Would gladly recommend to family and friends.
Highland Design
Highland Design
Dec 13, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Nikki Brunner is amazing. It's so nice to get great service and value for both my car and home insurance. I can get in touch with her with any issues and she gets back to me the same day. WOW!! Also, she's super nice.
Sami Chung
Sami Chung
Nov 20, 2021
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My homeowners and auto insurance was literally cut in half and I still have the same amount of coverage!!!! The RightWay Team made my insurance transition easy and headache free. They canceled my old policies for me and sent me everything I needed for my current policies. Very responsive and professional!
Landon Harless
Landon Harless
Aug 29, 2021
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I contacted Rightway after my mortgage broker recommended them. I've been dealing with Connor and have been extremely pleased with the professionalism, friendly service, and value I've found. They are saving me a lot of money on insurance with reputable companies! I'm so glad I've found them, and I highly recommend them to anyone who feels they're paying toi much for insurance.
Robin Denney
Robin Denney
Aug 28, 2021
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I was seeking a local agent in Knoxville and asked a group on Facebook who they recommended. Several people recommended Nicole with Rightway Insurance. Nicole has been very patient with me and works at my pace. Very helpful prompt and professional. I would recommend this agency to anyone who is looking for car or renters insurance. They were able to shop around and find me the best quote for car and renters insurance. Thank you, Nicole and Rightway!
Lamin Barrow
Lamin Barrow
Aug 25, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have been with RightWay Insurance for about 6 to 7 years now and I don't seeing myself leaving anytime soon. They always work with me to make sure I have the best rate possible. I will highly recommend to friends and family!
Kristal Oliver
Kristal Oliver
Aug 20, 2021
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During my accident, I called to ask about where I needed to send my car to, and Nicki sent me a text with ALL the information I needed. Not just where I send my car, but she called our insurance company, started the claim, and sent me all that info. Then afterwards Rightward really kept up with everything and handled all my questions that the insurance company didn't know. 110% love having Ryan and Nicki, they make everything so convenient and easy. When I call about any type of question, and they don't know the answer, they text me as soon as they do. I would give 100 stars if I could.
Sarrah Gaston
Sarrah Gaston
Jun 24, 2021
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RightWay Insurance has been awesome so far! We made the switch within the past year, and the owner Ryan McGrew, shopped tons of providers and was able to find us a much cheaper rate for our home/auto policies and even caught that we'd been paying for some coverages previously that were not needed for our home. Besides the initial shopping experience they go the extra mile - thank you cards, condolences/how can we help cards when we had an auto accident, personalized follow-up calls and emails with customer service surveys, etc. Definitely feel like a valued customer here!