Today, we're a 419-bed, not-for-profit hospital offering specialized, comprehensive care in more than 50 specialties and sub-specialties in medicine. Our departments for spinal surgery, neuroscience, and neurosurgery are ranked in the top 5 in Louisiana, according to Healthgrades.
We have a prestigious cancer program accredited by the Commission on Cancer of the American College of Surgeons, as well as an Advanced Certification for Comprehensive Stoke Centers by The Joint Commission.In 2019 we were named one of America's 250 Best Hospitals by Healthgrades. We continue to meet and exceed national standards for care.
We have a prestigious cancer program accredited by the Commission on Cancer of the American College of Surgeons, as well as an Advanced Certification for Comprehensive Stoke Centers by The Joint Commission.In 2019 we were named one of America's 250 Best Hospitals by Healthgrades. We continue to meet and exceed national standards for care.
Services
With a proven track record of over 60 years of service to the Westbank of Jefferson Parish and the surrounding area, West Jefferson Medical Center (West Jefferson) is well respected regionally and nationally for excellence in patient care, distinguishing it from other hospitals in New Orleans.
As a 419-bed not-for-profit hospital located in Marrero, Louisiana, West Jefferson resides on a more than 20-acre sprawling campus just minutes from downtown New Orleans.Situated near vast industrial and maritime corridors, West Jefferson serves area industry as well as the citizens of Jefferson, Orleans, Plaquemines and St. Charles Parishes and beyond.
As a 419-bed not-for-profit hospital located in Marrero, Louisiana, West Jefferson resides on a more than 20-acre sprawling campus just minutes from downtown New Orleans.Situated near vast industrial and maritime corridors, West Jefferson serves area industry as well as the citizens of Jefferson, Orleans, Plaquemines and St. Charles Parishes and beyond.
At West Jefferson Medical Center (WJMC), we take pride in our quality and service. As the largest and most comprehensive full service medical facility on the West Bank, we are proud to offer an array of award-winning, full service inpatient and outpatient services. Our medical staff has a broad range of experienced, trusted physicians- many of whom have been part of our hospital family for more than 20 years.
Are you a skilled medical professional seeking a position at a welcoming and collaborative hospital? Do you want to advance your career in the healthcare field? If so, West Jefferson Medical Center may be the place for you! Flexible scheduling and shift options available, work on weekends program for nursing, traditional float pool or unit specific.
West Jefferson Medical Center is celebrating 60 years of delivering extraordinary healthcare for families on the Westbank. With a physician for every health need and every stage of life, we are proud to look back on these 60 years of service and be grateful for the generations of families we have served.
We pledge to defend our home and to ensure the legacy of award-winning quality for our patients, their families, and for our staff. Cancer, heart disease, surgery- none of that stops, not even for a pandemic. Hear from our physicians how they continue to provide care to their patients in a safe and healing environment.
Reviews (29)
Walter Brown
Dec 22, 2021
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Barbara P.
Dec 18, 2021
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I got really ill while sitting outside on my porch on the evening of August 14th. I began sweating and vomiting. My husband called 911 and an ambulance from LCMC responded, stabilized me, and asked my husband where do you want me take her. My husband thought that since we live the Westbank that it would be closer. Well when I got dumped off at infamous West Jefferson hospital, I remember laying out in the hallway. I had just had a cardiac pacemaker placed in on August 13.
Well when I'm finally in a room this dr walks in slamming the door rudely. I told him I wanted to file a complaint. The
Well when I'm finally in a room this dr walks in slamming the door rudely. I told him I wanted to file a complaint. The
Eri Lynn
Nov 21, 2021
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While I can’t speak on the ER, the clinical care team(nurses, physicians and staff) are awesome. I had a wonderful experience after my surgery. However, the door greeters are becoming ruder by the day. The young ladies gave my mom and friend a hard time while coming to visit me after having major surgery. Why do loved ones have to go through a hassle when trying to visit a family member/friend? This protocol needs to be evaluated because it’s becoming an inconvenience.
Anastasia Wallace
Nov 20, 2021
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Want to thank Lt. Bell and Jonothan Liberto, of the Public Safety Department at West Jefferson Medical Center. I left my valuable computer in the basket behind the wheelchair I was pushing my Aunt in and they found and returned it to me safely. They were so helpful and didn't expect anything in return. Great to know there are honest and caring people in this world.
Nvight Me
Nov 12, 2021
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My grandfather died here and my step-dad. Negative experiences with those for my entire family, negligence would be the word to describe what happened, some refuse to go here because they don't trust the hospital. Though there are some very nice, good nurses and very good people working here, it's not all bad. Maybe it's just managed poorly. Understaffed most likely because it seems there isn't time for attention to detail. The hospital itself is pretty nice though, the cafeteria is really nice, great hot food selection. Parking is never a problem that's nice. Finding where your loved one is can
Kimberly Hendricks
Sep 25, 2021
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The one-start rating is for the ER. My mother has been to the ER several times in the last 2 years. There are a few good nurses, however, there are some HORRIBLE nurses that need to be removed. What makes this worse is the lack of cell phone service and ability for family to stay in the ER with loved ones. This opens the opportunity for nurses to abuse and mistreat patients. Even if other nurses or doctors witness or hear of the mistreatment, no one is willing to address it. Going forward, I will either send my mother to a different hospital or sue when she is mistreated again. I am tired of it
Diane Sieta
Sep 24, 2021
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Daniel J. Pearson
Aug 23, 2021
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The actual medical staff wasprofessional. They took very good care of me however the kitchen staff showed no common courtesy at all bywalking in the room to bring a dinner tray without warning while I’m trying to use The urinal and that was very embarrassing and humiliating for me as I’m sure more so for female patients in the same situation. would not in immediately walking One time I was on the bedside toilet and someone from the kitchen walked in onI me.I understand my privacy is not as it would be at home but I believe common sense and courtesy should still fall into play. It was very embarrassing
Sheila Hebert
Jul 15, 2021
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I went to the Emergency Room on 7/23/2021.
1)The receptionist asked everyone that entered to remove their mask and wear the hospital mask, I refused to remove my mask and asked if I could wear theirs over mine and it was allowed, but why would anyone ask you to take your protection off knowing that COVID-19 could be lurking next to you.
2)The ER restroom was out of order! WHY? The waiting room was practically full and that was strictly patients because anyone that was accompanied had to either wait outside or leave! Fully understandable, except some of the patients claimed they were waiting over
1)The receptionist asked everyone that entered to remove their mask and wear the hospital mask, I refused to remove my mask and asked if I could wear theirs over mine and it was allowed, but why would anyone ask you to take your protection off knowing that COVID-19 could be lurking next to you.
2)The ER restroom was out of order! WHY? The waiting room was practically full and that was strictly patients because anyone that was accompanied had to either wait outside or leave! Fully understandable, except some of the patients claimed they were waiting over
Yourfavorite Trapper
Jun 18, 2021
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If you have a real emergency I would not advise you to go here at all me and my daughter was in a car accident and I just wanted to make sure she was ok because my shoulder and lower back started to hurt. We where left sitting in a hallway for an hour and 30 minutes! I’m not saying we where more important then other patients but what the point of have a pediatric side when the kids are going to have to wait just as long as the adults, and I was there for me and my daughter to be checked out and I requested for her to go first then I would be seen after. I left at that point I felt like if anything
Ekeisa Green
Apr 15, 2021
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Carolyn S.
Mar 16, 2020
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While I understand that we are in a national crisis, my husband had a stroke yesterday while we were in Mississippi. I asked for him to be transferred to West Jefferson. I have not seen my husband since we left Hancock Hospital yesterday. They have not allowed me to see him or ask the doctors any questions. I was not allowed to tell him goodbye yet, the people behind me (more than one) was allowed to walk right in. I'm losing it not knowing what is happening. No one from the hospital has spoken to me. Absolutely no compassion for family members at this hospital.
Cora B.
Jun 28, 2019
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I am quite disappointed at the comment made by the claimed medical professional Dr. LINDSEY YORK. My sister took my one year old nephew there today, 06/27/19 due to a few concerns with his stomach virus, he was prescribed medicine. However, the medicine did not have much of an effect on relieving the issue. As she was making an observation, she made a remark: "This child is a walking advertisement of child abuse." My sister was left in awe at what was said. What I am more concerned about is the why behind the comment. The child is NOT malnourished, abused, or isolated away from loved
A. N.
Feb 08, 2019
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Bonnie W.
Oct 29, 2018
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Going on 4 Hrs waiting on being seen. While the male nurse that checked us in was as nice as can be. The wait is unacceptable. Lady across from me is saying she has been here 6 hrs waiting. I brought my mother in because she fell. She is 85 years old and keeps asking to go home. She is hungry, thirsty and tired.
I had to take my husband to Ochsner ER the other night, with 5 people in waiting room and we were in the back in 15 min.
What is their problem Here???? I am given no stars.
I had to take my husband to Ochsner ER the other night, with 5 people in waiting room and we were in the back in 15 min.
What is their problem Here???? I am given no stars.
Herm G.
Aug 08, 2018
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My wife was hospitalized last month. Had an operation, ran low grade fever for five days after the operation. Returned to hospital emergency room, catscan showed infection. Looked up surgeon that did operation found out he has a high rate of infection.
Look up your doctor before any operation.
Now the Hospital! West Jefferson Hospital is not the good hospital it was years ago. My wife and I, our opinion. Staff slow at everything from asking them to get you water... to checking out of the hospital. One thing that showed right away WJ was not the same hosp. No welcome package, like bath soap, toothpaste
Look up your doctor before any operation.
Now the Hospital! West Jefferson Hospital is not the good hospital it was years ago. My wife and I, our opinion. Staff slow at everything from asking them to get you water... to checking out of the hospital. One thing that showed right away WJ was not the same hosp. No welcome package, like bath soap, toothpaste
Anthony T.
May 01, 2018
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Anyone can have a different experience in the hospital in which it can host many things, from surgeries, to MD visits, to having babies, and even enjoying the cafeteria. WJMC has maintained their right to be the best hospital on the West Bank since there aren't many others around. I have been here for almost everything and have never had a bad experience thus far. I have had many family members give birth, enjoyed many items prepared in the cafeteria and even had MD visits for check ups or blood work. You will always find workers cleaning the halls or waiting areas. The ER usually stays busy
Daryl K.
Apr 11, 2018
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Came into the emergency room for another issue, but while registering with one of the nurses I sat directly in front of her and in the trash directly in front of me was a shirt covered in blood. The only question in my mind was "I wonder how many people have seen this". I am no medical professional by all means but I wash my own behind. I know this is not sanitary.
Bernard B.
Oct 18, 2017
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After diagnosis of Basal Cell Carcinoma a Surgery was schedule. The people I encountered in what for most of us is an unnerving situation, did their very best to comfort me as they moved me through the process. All said and done the procedure was a success!
But more-so than my story is the story of my late wife who had contracted pancreatic cancer. I literally lived in that building for 5 months before my wife was sent home on hospice. What I have to say is that given the medical system we live with, the doctors and the hospital renewed my faith in the hypocritical oath. You see my wife was one
But more-so than my story is the story of my late wife who had contracted pancreatic cancer. I literally lived in that building for 5 months before my wife was sent home on hospice. What I have to say is that given the medical system we live with, the doctors and the hospital renewed my faith in the hypocritical oath. You see my wife was one
Denise K.
Apr 07, 2016
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I've been a guest her on several occasions. For surgeries, and several ER visits.
Unlike some of the other reviewers I've never had to experience a 6 hour wait in the emergency room. But I did make sure to have my insurance card available. The nurses and the Drs in the ER were caring enough to want to relieve my pain while I waited for admission.
However there is a big difference in nursing staff. As mentioned by other reviewers some nurses are lazy and in my opinion undertrained. There needs to be more supervision by Sr. Nurses. Hand washing is an issue. I saw several instances of
Unlike some of the other reviewers I've never had to experience a 6 hour wait in the emergency room. But I did make sure to have my insurance card available. The nurses and the Drs in the ER were caring enough to want to relieve my pain while I waited for admission.
However there is a big difference in nursing staff. As mentioned by other reviewers some nurses are lazy and in my opinion undertrained. There needs to be more supervision by Sr. Nurses. Hand washing is an issue. I saw several instances of
KeiKei B.
Dec 13, 2015
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Overall it is a major facility in the making. They currently have Cerner as their EHR which is severely limiting them in the aspect of documentation. I heard many of the nurses complain that there was no way to back chart and that they had to be 'on time' for all med administration. Sigh and welcome to a subpar EHR.
My baby brother is a patient here and has been for sometime. Over the years he has been an inpatient for various and sundry ailments and continued to choose this hospital when he called an ambulance. I am pleased with the care they provide him and he is most difficult
My baby brother is a patient here and has been for sometime. Over the years he has been an inpatient for various and sundry ailments and continued to choose this hospital when he called an ambulance. I am pleased with the care they provide him and he is most difficult
Todd S.
Nov 03, 2015
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Probably the worst Hospital, wait is unbelievable. Finally left after waiting three hours and the only thing they did was take blood pressure and made sure that had my insurance. Oh and I love that when you talk to the staff it seems that they are doing me a favor.
Between life and death I would rather die at my house than go there. At least at home I would get better attention from my dog than the hospital staff at this hospital.
Between life and death I would rather die at my house than go there. At least at home I would get better attention from my dog than the hospital staff at this hospital.
My Trang L.
Jun 19, 2015
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Kind of weird to write a review of a hospital instead of complaining to the actual hospital.... Anyway... A family member of mine (don;t want to mention the name) had to get surgery here and stayed here post op 4 days instead of the estimated 2 days...
The bad: The day nurses are terrible. They only came into the room whenever they need to give meds, or doing something that was ordered. I'm gonna be a nurse in 6 months and let me tell you, being the type of nurse that only gives you the orders is BAD. Nurses need to be attentive and they need to assess the patient. The day nurse we
The bad: The day nurses are terrible. They only came into the room whenever they need to give meds, or doing something that was ordered. I'm gonna be a nurse in 6 months and let me tell you, being the type of nurse that only gives you the orders is BAD. Nurses need to be attentive and they need to assess the patient. The day nurse we
Marielle S.
Mar 12, 2014
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It's always strange reviewing something like a hospital. Quite often, hospitals are personal places that people choose because their doctor works there or simply because it's close to home. In the last few months, I had two family members admitted here for two different reasons.
I'm not going to go into vivid detail about our experience with West Jeff. What I will say is that my loved ones ended up here because we were told that this is where they would receive the best treatment, and I didn't always find this to be the case. We've had experience with both West Jeff and
I'm not going to go into vivid detail about our experience with West Jeff. What I will say is that my loved ones ended up here because we were told that this is where they would receive the best treatment, and I didn't always find this to be the case. We've had experience with both West Jeff and
Eddie C.
Sep 30, 2013
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Hmmm, what to say what to say...
Well I been very blessed that I have not needed to be here in the case of an emergency. I have had two children delivered here without issues and I come here for regular check ups and refills of my crazy pills.
Lotsa parking. Don't even bother with the original parking lot on the street level unless you are really lazy or like circling for hours. Head straight to the parking garage and try and get on the 2nd level. Take the stairs, not elevator and do your thang.
Im happy that there is a place like this close by my home and hope I never need to come here
Well I been very blessed that I have not needed to be here in the case of an emergency. I have had two children delivered here without issues and I come here for regular check ups and refills of my crazy pills.
Lotsa parking. Don't even bother with the original parking lot on the street level unless you are really lazy or like circling for hours. Head straight to the parking garage and try and get on the 2nd level. Take the stairs, not elevator and do your thang.
Im happy that there is a place like this close by my home and hope I never need to come here
Danon H.
Jul 04, 2013
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I usually dread going to the doctors office, but this place wasn't half bad.
The wait time in the lobby wasn't very long at all. Which is really surprising given the fact that most times waiting can take forever. The staff members were very friendly, and knowledgeable. My visit to the hospital went way better than expected. The next time I am in need of medical care I will keep this place open as an option.
In short not a bad hospital at all.
The wait time in the lobby wasn't very long at all. Which is really surprising given the fact that most times waiting can take forever. The staff members were very friendly, and knowledgeable. My visit to the hospital went way better than expected. The next time I am in need of medical care I will keep this place open as an option.
In short not a bad hospital at all.
Steven S.
Dec 05, 2012
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I have been here several times to visit patients in the ER.
Reasons to go:
1) Triage staff actually care. It is like any other ER in the fact that once you step in there, it will be a minimum of 6 hours.
2) They have TVs in the lobby.
Reasons to avoid:
1) Cleanliness. ERs even if they are on the westbank should be pretty clean, right? *QUEASY STOMACHS SKIP TO #2* Found a bloody, pus-crusted gauze patch on the floor of the ER and I dared my buddy $5 to tongue-drag it. He did not.
2) The ER doctors are overworked, tired, and their attitudes are not the best (arrogance mixed with sarcasm) affects
Reasons to go:
1) Triage staff actually care. It is like any other ER in the fact that once you step in there, it will be a minimum of 6 hours.
2) They have TVs in the lobby.
Reasons to avoid:
1) Cleanliness. ERs even if they are on the westbank should be pretty clean, right? *QUEASY STOMACHS SKIP TO #2* Found a bloody, pus-crusted gauze patch on the floor of the ER and I dared my buddy $5 to tongue-drag it. He did not.
2) The ER doctors are overworked, tired, and their attitudes are not the best (arrogance mixed with sarcasm) affects
Jennifer F.
Oct 08, 2011
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I've had the unfortunate luck of having to visit the ER at West Jeff twice. On both visits, it took an excessively long time to see a doctor. I get that they need to prioritize, but when other hospitals (ie Ochsner) post their ER wait times online and West Jeff doesn't, I have a feeling it's because they KNOW they are slow.
I went in once, being the patient myself, and waited 6 hours in the waiting room. I then waited another hour in the room to even have a nurse come in and check on me. It was just short of 8 hours total before I saw a doctor. When he finally arrived, he was thorough
I went in once, being the patient myself, and waited 6 hours in the waiting room. I then waited another hour in the room to even have a nurse come in and check on me. It was just short of 8 hours total before I saw a doctor. When he finally arrived, he was thorough
John L. H.
Sep 28, 2011
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West Jeff is the biggest hospital on the westbank. Located on the well named Medical Center Blvd., West Jeff houses an ER, full service hospital and medical offices. There are even meeting rooms where the occasional public meeting or presentation is held.
The ER is busy. Plan to wait if you aren't critical. Once you get brought to a room you still should plan on a lengthy wait. I don't think the waiting is unique to WJ, but is worth mentioning. On my most recent ER visit, the nurses were friendly and caring. The doctor was no-nonsense and knowledgeable, but not super personable.
In
The ER is busy. Plan to wait if you aren't critical. Once you get brought to a room you still should plan on a lengthy wait. I don't think the waiting is unique to WJ, but is worth mentioning. On my most recent ER visit, the nurses were friendly and caring. The doctor was no-nonsense and knowledgeable, but not super personable.
In
