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University Medical Center New Orleans Primary Care Center
At LCMC Health University Medical Center New Orleans, our focus is keeping you and your family healthy through offering the latest advancements in patient care. With a legacy nearly 300 years in the making, our community care is provided by a thoughtful staff in the best environment for healing. We are an extra-extraordinary academic medical center here to partner with you on every step of your health journey.

With 650 physicians and more than 2,700 employees, University Medical Center is a leading center for treating patients with a wide variety of conditions. We are the only Level 1 Trauma Center in the region. With healthcare treatment options that cover the range of your patient needs, we are helping you live your best life.
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The Spirit of Charity Foundation's contributions to the growth and historical preservation of the legacy of Charity Hospital are essential to our beloved city and its surrounding parishes as we pay homage to the founder of Charity Hospital, Jean Louis and seek to continue his spirit of generosity to the disadvantaged of our region.
We're proud to have a team of dedicated professionals working together to provide excellent care in a safe and compassionate environment. Every employee plays a vital role in helping us achieve our vision to become a world-class academic medical center. At University Medical Center we're are all about patient experience and making sure our patients receive the best care.
University Medical Center is designed to aid and promote healing, teaching and discovery, but the most important factor in our ability to deliver great service is our people. Whether you are a physician, resident, nurse or allied health professional, you are a vital part of our mission to deliver world-class medical care, education and research.
University Medical Center New Orleans is continuing a rich legacy dating back nearly 300 years. Since our beginnings at Charity Hospital and University Hospital, continuing with Interim LSU Hospital from public to private management, we have delivered cutting-edge medical care to the Greater New Orleans area.
University Medical Center New Orleans has become an important part of our community. Offering outstanding care and advancements in research, our hospital continues to improve the lives of countless people throughout the area. Lisa Miranda is University Medical Center's Chief Operating Officer.

Prior to joining University Medical Center, Ms. Miranda worked for 27 years at Children's Hospital New Orleans in a number of roles, including Administrative Director of Laboratory Services, Hospital Safety Officer, and Emergency Management Coordinator.
Reviews (16)
Erica M.
Erica M.
Nov 28, 2021
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Would give 0 stars if I could. From being brought there multiple times from work related incidents, I can tell you this is the slowest, most unprofessional, hospital, specifically ER have ever been to. Had a doctor say they could give me a "free" cosmetic surgery if I use the "leftover Katrina money"? I had a broken shoulder and had to go to a different hospital because they didn't catch it. Had a friend who broke her femur that had surgery there. They said it would be 6 week recovery. 1 year later she's still not cleared to work and had to have an additional surgery
Robbin Q.
Robbin Q.
Apr 28, 2021
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Worst hospital I've ever been to in New Orleans. The staff is unprofessional when you walk in emergency, heartless and, no urgency regarding patient care! We've been here for hours. The only friendly staff in admitting are in triage.
Gayle C.
Gayle C.
Feb 11, 2021
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Too long of a wait in the ER. I ended up with some sort of bladder problem after discharge. Persists a year later. They don't alow u much say in ur treatment, like it or not, but rest assured. U will always get a bill, whether u live or die! 8 was treated kindly, though.
Maria M.
Maria M.
Nov 13, 2020
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My daughter needed to see a specialist so I went along for support. The Covid 19 protocol was set-up efficiently yet thorough. All seating was taped off in sections to allow 6 or more feet apart. Everyone is required to wear masks, hand sanitizer is available and gloves are worn by employees. We felt safe here and my daughter had a good, patient doctor.
Tomas R.
Tomas R.
Sep 06, 2020
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Been having to come here a few times recently due to some personal medical reasons. During COVID-19, they have really been doing everything possible to ensure guests, patients, and staff are all safe.

Upon walking in you must wear a disposable medical mask, get your temperature checked, wear a designated band to show your temperature was checked, and carry a paper signing off you did the proper COVID-19 checkpoints.

All the various waiting rooms are marked off with chairs that are "closed" to promote social distancing.

Staff has all been friendly and very accommodating.

The specialists
Erin D.
Erin D.
Aug 06, 2020
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I loved Dr. Watson. He was probably one of the best psychiatrists I've ever had but, Stephanie who answered my calls this morning was very rude and unhelpful.
Yelpenator F.
Yelpenator F.
May 24, 2020
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I was brought to the emergency room at this garbage institution a few days ago and i literally almost died without getting the help i needed and deserved. I was begging for help as my whole entire body from my face to my toes were cramping for more than an hour before i got a room. I watched other patients wheeled into a room first before i did even though i have been in the waiting room for about 40 minutes suffering and begging for help. The security guards literally were verbally making fun of me and one of them stated " This dude right here, He's crazy" I was so shocked but
Tim W.
Tim W.
Feb 20, 2020
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Horrible hospital doctor are taking too long to see you I'm just getting the result of my biopsy I checked in around 2pm I came early than my check up hours so I can see check out early too unfortunately I waited more than 2 hours still I didn't see the doctor so I came to information desk one of the lady was on her cellphone and I said hello how many times I'm infront of her but she's not paying attention this is ridiculous this is not the only day when I came in that waited for so long I don't know how this hospital getting patients. So I left without the result of my
Dana D.
Dana D.
Sep 28, 2019
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This place is absolutely gorgeous. I love the design of the facility so many elements of peace. However, staffing this facility is evidently an issue. We spent at least a week with my nephew recovery. We became House Keepers , CNA/ Nursing Assistant. We changed his bed, cleaned his room, and gave him a shower and logged his urine we did almost everything but dispense his meds. The nursing staff has large volume of patients to care for during their shift. We were located on a ICU step down unit and there was only 2 nurses and 2 CNA/ Nursing Assistant on the entire floor.
Shari N.
Shari N.
Mar 27, 2019
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I went to the ER this past Monday. I had SEVERE abdominal pain and actually passed out momentarily at my home. I went to the ER and they took me within a few minutes to triage. They took blood work and put two bracelets on my wrist. One was "fall risk". They put me in a wheel chair and then placed me in the waiting room for 4 HOURS!! Yes..4 hours I sat there in excruciating pain. Not one person came to see if I was alright... My husband went up to the desk several times to see what was going on. He had to interrupt the receptionist from shopping online for a resort to go to on
Emily M.
Emily M.
Sep 25, 2018
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For a hospital designed for the under and uninsured I have been really, really impressed with my boyfriends overall care. Three months ago he planted his foot and twisted his knee in an unnatural way resulting in a pop and tear of several ligaments. Our first visit was to the E.R. We waited no longer than a few minutes before being seen. Our physician was teaching a new resident so her diagnosis included what to look for and why, when delivering her determination. This gave us plenty of opportunity to ask questions which I find comforting when I know as many details as possible.

Due to his uninsured
Kurt L.
Kurt L.
Aug 12, 2018
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This place looks really nice. The environment is so beautiful such that everyone loves working here.
Slake the city with jobs!?!? A friend of mine called it like it is "everything is so new, and everyone is so happy to be working- that you instantly feel better just WALKING THROUGH the place, "
M. F.
M. F.
May 08, 2018
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Came to ER with kidney pain on Monday might at 1:00am. 7 to 8 out of 10 pain scale. Immediate triage, but then asked to sit and wait. Been waiting 82 minutes. 15 patients still ahead of me. Reason? Full admissions, shortage of nurses.

This is not a hospital, I'm sorry. A hospital is where they care for the sick and ailing. One dude next to me was having a heart attack and I had to get up to get nurses attention.
A kid has severe abdominal pain, probably appendicitis. He has been waiting longer than me.

Go someplace else.
Cassandra A.
Cassandra A.
Mar 23, 2018
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Errrrgggghhhhh. This is a toughie. I wish there were separate pages for the hospital and the clinic. The hospital is great-ish. The clinic makes me feel like I need a doctor to fix me after I am done at the clinic.

FIrst: The hospital.

My husband was airlifted to UMC after a serious auto accident. He was in the ICU for several nights, then Acute Care for another couple of nights. The care he was given was superb. He received a plethora of scans and tests to check and recheck for anything and everything that had gone wrong. His trauma, neuro, ortho, and rehab teams were outstanding!! I would
Teneha B.
Teneha B.
Apr 19, 2017
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They got it RIGHT!!!!!! This facility is state of the art & definitely a focal point in the area. Located between two main streets, Canal & Tulane, the renovation & relocation of this hospital was a long time coming. This renovation is GORGEOUS to say the least.

The lobby is huge & marble floors are abounding. One set of elevators for clinic access & the other for hospital access. Named The Reverend Avery C. Alexander Hospital; this is a beautiful place for the eye to behold.

Formerly located behind LSUMC, in the rear corner, this hospital has advanced leaps and bounds
Shan E.
Shan E.
Mar 13, 2016
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Ok so my brother had to have an emergency surgery on a Saturday. Now keep in mind I am a nurse with hospital experience so I am quite aware of how things SHOULD go. However.....the place ia beautiful. It is so clean. Unfortunately we were shown to the waiting room. We sat there for about an hour and no circulating nurse. I walked around on the 4th floor hoping to see anyone.

I ran into a male dressed in green scrubs and I politely asked "is there a circulating nurse?" He replied "There ia but I don't know where ahe is." Never once did he say "let me help"