Complete Family EyeCare
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Complete Family EyeCare
Proudly serving the communities of Manchester, South Windsor, Vernon and surrounding Connecticut towns. Dr. Gina Lippi and the team at Complete Family Eyecare are dedicated to your comfort while delivering the highest quality services with the latest optometry technology. We can help you maintain healthy eyes and improve your vision when possible.

Our progressive eyecare combined with modern treatment options means you will get the best services available! The Complete Family Eyecare team is here to help, and we look forward to seeing you soon! Our eye exams are in-depth and extensive, and include children's and senior's vision services. We'll help you find the perfect contact lens for your eye shape, and make sure you get a good fit.
Services
Our eye doctors will help you find the right contact lens that is best vision correction for your eyes. We can treat and manage most ocular diseases, allergies or other conditions related to vision. We'll help you select the right frames and lenses to best fit your vision, appearance, and comfort. At Complete Family Eyecare, we perform in-depth eye exams to examine our patients' eyes, including infants, children, and seniors.
I had my first eye exam here at Complete Family EyeCare, and I had such a great experience! Everyone was so kind and informative. My optometrist Jacqueline Rohan explained each step of the appointment, and helped put my nerves about my first appointment at ease. I was able to fill my prescription for glasses on the premises which was really convenient!
Dr. Gina Lippi was born and raised in Medford, NY, a small town in eastern Long Island. She completed her undergraduate degree at Villanova University where she was enrolled in an accelerated pre-optometry program. She earned her Bachelor's of Science in biology from Villanova in 1997 and also earned a Bachelor of Science from Pennsylvania College of Optometry in 1997.
We are providers with the insurance companies listed below. We also accept state insurance. If you don't see your plan on this list please call our optometrist office to check if your particular plan is accepted at our Manchester office. We accept all major credit cards, ATM cards, cash, and personal checks.
It's our goal to make sure your eyes are as healthy as they can be, and to deliver excellent customer service to each patient. See what just a few of our happy patients have said about Complete Family Eyecare!. Dr. Lippi is awesome. She provides the best and most comprehensive eye exams. I cannot wait to see her new office.
Reviews (10)
Angela Finegan
Angela Finegan
Aug 19, 2021
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I had my first eye exam here at Complete Family EyeCare, and I had such a great experience! Everyone was so kind and informative. My optometrist Jacqueline Rohan explained each step of the appointment, and helped put my nerves about my first appointment at ease. I was able to fill my prescription for glasses on the premises which was really convenient! The whole appointment including picking out frames was a little under an hour.
If you need a new optometrist or you have put off your first eye exam like I did I would definitely recommend calling Complete Family EyeCare! :)
Christina S.
Christina S.
Jul 05, 2021
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Dr. Lippi is a rare find- a great doctor for every member of the family and who is genuinely concerned with patients' health and *not* just upselling you and your insurance company. If you want an eye doctor that will tell you the truth (has even told me my kid didn't need glasses), Dr. Lippi is the best out there. I wouldn't bring my family anywhere else!
Waseem Khoury
Waseem Khoury
May 31, 2021
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They have the worse customer service. I called a day before for an appointment to drop off my daughter's frame and they said no need for an appointment, when we got there they changed their mind and did not allow us to drop off the frame because we need an appointment to do so.
one year ago, I did an eye exam and the doctor gave me a new prescription, after I purchased new glasses I returned explaining that I'm not doing well with the new glasses, after a day, the doctor told her assistance to gave me my old prescription and I have to get back to my old glasses. the doctor did not bother herself
Ben Timmons
Ben Timmons
Dec 19, 2020
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Extremely thorough eye exam. Dr. Rohan found an underlying condition which needed surgical intervention before it got to a critical point and was able to point me in the right direction for proper care. I also learned a lot about the structure of my eyes, and gained a better understanding of some previous optical conditions. I recommend this practice very highly.
Bika Koutouzis
Bika Koutouzis
Nov 21, 2020
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Giving a 3 star because the staff are very friendly!! BUT I decided to go somewhere else due to them not taking my insurance, when I went to the new dr he asked to see my glasses to scan the prescription, he came back and said okay so you’re here for reading glasses... wrong, I can see perfectly fine up close and distance was my issue, we did the rest of the exam and number wise everything was about the same as the exam here but It was supposed to be - not +
My vision isn’t that bad so I just haven’t been wearing my glasses since I never really thought they did much and now I know why. Very
Shiv
Shiv
Jul 28, 2020
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Most kind and caring optometrist I have ever met. Dr. Rohan took her time with my exam and made sure my concerns regarding eye health were addressed! Will definitely return and recommend this place to others!
Laurie G.
Laurie G.
Jul 27, 2020
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Doctor is great (5 stars) but would NOT buy glasses from here (glasses area 1 star). I have been going to Dr. Lippi for years and would not go anywhere else. But I will not buy glasses here. They do not accept all insurances and if you aren't using insurance they seem to just dismiss you. First time getting glasses that they estimated the cost of my glasses before letting me even look for frames. Very unprofessional and felt like I was wasting their time. Glasses were extremely overpriced. My advice is see the doctors here but buy your glasses elsewhere.
Noah
Noah
Dec 26, 2019
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I’ve been to Complete Family Eyecare several times to get glasses. All of the staff are extremely helpful, knowledgeable and friendly. They assist you in finding exactly what you are looking for and are willing to work with you as long as required. I would highly recommend this location to anyone looking for an eye doctor or pair of glasses.
Dog Lover
Dog Lover
Jun 20, 2019
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This review is in regards to the optician department as the eye doctor is excellent compassionate and very professional. Once we had our prescription. We looked at the eyeglasses available. The opticians were not very friendly & seemed generally stressed. The selection of eyeglasses was very limited. The opticians have an attitude there that is not very friendly. The sunglasses my wife picked are beautiful however the side frame is a bit too long requiring major adjusting for tightening. They should of explained that this style really isn’t the best option for her type. Also this was the only
Carole Rose
Carole Rose
Aug 30, 2017
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Love this place! Dr. Lippi is very knowledgeable, friendly and answers all of my questions. Her staff members are happy, helpful, efficient and very customer service oriented. When my daughter first got contact lenses, they patiently spent over an hour with her until she was comfortable putting lenses in and taking them out. Office is clean, equipment up-to-date and overall it adds up to a five-star experience. Thank you!!