We can assure you that we have seen it all! From smartphones that have been run over by a car, to tablets that have taken a dive in a pool, we are prepared to face anything that comes our way. Every Simple Mac technician goes through an intensive training process, and we maintain an environment of constant learning, so no device is too new, no technology too complicated.
We believe in a transparent repair process, and that starts with clear and upfront pricing. If you're not sure what's wrong with your device. Once we determine what is needed for your repair, we will contact you with an repair quote. You can elect to continue with a repair, or not, the choice is always yours.
We believe in a transparent repair process, and that starts with clear and upfront pricing. If you're not sure what's wrong with your device. Once we determine what is needed for your repair, we will contact you with an repair quote. You can elect to continue with a repair, or not, the choice is always yours.
Reviews (23)
Tanjeela N.
Jan 30, 2022
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Clarke Illmatical
Oct 16, 2021
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Chad S.
Sep 22, 2021
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The level of professionalism at this place is beyond words. I arrived five minutes early and was helped by Tony. He took my laptop and gave me a 2 hour turnaround time. Forty-five minutes later he gives me a call saying my laptop is ready to be picked up. Couldn't be happier with the job as well as the service.
Christian Moretto
Sep 13, 2021
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Patrick M.
Sep 08, 2021
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Caitlin S.
Sep 08, 2021
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Marla M.
Jun 18, 2021
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Ken Dashow
May 17, 2021
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Simply could not have been NICER, more knowledgeable, quick and efficient. THIS is the mac repair shop we've ALL been looking for - (hardest part is finding the doorway up the steps on St, Mark's Place!) If you're in Manhattan, and you need a new iphone screen, mac repair - anything: best price, speed and service. Tony repaired my screen perfectly in 20 min!
Liz J.
May 13, 2021
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I had a external drive issue where I did not back up my data, and the drive was failing. I brought it to Tony and he was a lifesaver. Not only was he very clear on what the process was but he took his time to save everything. Note to self - always back up any data from an external drive! He was also generous giving me a discount. After I had transferred the data to a new external drive the new drive failed, not because of the store but the drive itself was a faulty one from Lacie. I had purchased an SSD this time around and he generously saved all the data from the previous Lacie drive
Elinor
Apr 24, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Simple Mac is simply THE BEST. They are patient, quick, & go above & beyond every time I've used them - from installing a new keyboard to upgrading a nervous user. They take the time to explain what's going on without using any jargon. Really the nicest, most helpful & skilled Mac people I can imagine. 5 stars aren't nearly enough!
Simple Mac is simply THE BEST. They are patient, quick, & go above & beyond every time I've used them - from installing a new keyboard to upgrading a nervous user. They take the time to explain what's going on without using any jargon. Really the nicest, most helpful & skilled Mac people I can imagine. 5 stars aren't nearly enough!
Hal G.
Apr 14, 2021
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Kaycia S.
Mar 10, 2021
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So my very old Mac laptop (est. 2011) stopped working and I was all ready to buy a new one but I'm glad I didn't. Thanks to the wonderful staff at this establishment who were able to get my computer back to working a condition. The technician calmly explained what was wrong with my computer and what needed to be done in order for it to be fixed. All of these repairs even fit inside of my initial budget I had for this service so I was very happy about that. I'll definitely recommend their services for anyone who needs it, you won't regret it.
ZenoMatic A.
Mar 03, 2021
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Jaya J.
Feb 28, 2021
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If I could give the service here more than five stars, I would. This place went above and beyond to service my iPhone X. They were reliable, trustworthy, fast, professional and knowledgeable. Tony, who I was super lucky to interact with, answered all the questions I had with so much patience and generosity, and went out of his way to help me figure out what was going on.
In short: My iPhone X randomly shut down despite not having dropped it, exposing it to liquids or damaging it in any way. I was gutted as so many of my photos had not been backed up (my bad...I have since upgraded my iCloud storage
In short: My iPhone X randomly shut down despite not having dropped it, exposing it to liquids or damaging it in any way. I was gutted as so many of my photos had not been backed up (my bad...I have since upgraded my iCloud storage
Giovanni D.
Feb 19, 2021
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I went in for an SSD & RAM upgrade for my aged 2010 Mac Mini... The owner did a thorough check online as to the compatibility of my computer and let me know what my options were... Quick turnaround (quoted me under 2 hours) but I picked it up the next day because I was headed elsewhere... They went so far as to reinstall the most up-to-date OS I could run and let me know about a stray part that had gotten loose inside, fixed gratis... Friendly and informative, would not hesitate to return if I had another issue... Price is Right too!
Shy Crazeson
Feb 11, 2021
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I have a 2015 MacBook Pro that didn’t turn on after a coffee spill, and I’m pretty precise on who I would go to as far as a third party shops. So after doing my research and reading other reviews, I decided to come here. Tony was definitely the man for this one 🙌🏽 Not only was he able to bring my laptop to life he also charged me a great price and also did the repairs at a decent time. All parts are genuine Apple branded materials. Would recommend 1000% 👍🏽 .
Jonathan Rossi
Dec 03, 2020
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These guys are very friendly, and will be straightforward with you with regards to any repairs that you might need. Surprisingly, since other places have not done this, they even told me when they did not think they would be able to do a certain repair - though they took the time to look at the phone and make sure before telling me so. Their pricing is below average, and I know that for any Apple repairs I have going forward, I’ll be back here.
Tim D.
Nov 22, 2020
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The saviors of my semester. There I am, new in the city ready to study and bam my 2015 15" MacBook Pro screen shatters. After chasing down some leads I came to the doors of Simple Mac and within two hours I was up and running. If you're in need of an Apple doctor, look no further. Their customer service, reliabiility and professionalism are unparalleled. When you become a customer, you're always welcome at Simple Mac, no matter how simple,or complex, your issue is.
Vanessa Kate
Nov 15, 2020
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I am so grateful to Simple Mac for saving my Mac Book Air. My son had poured water on it in the Fall. The Apple store wanted to charge $700-800 to repair it. Simple Mac was able to fix and revive my laptop for a better price. They were honest and transparent about pricing and service options. I highly recommend Simple Mac. Thank you to Brian and Tony for saving my computer from the trash heap.
Andrew M.
Nov 09, 2020
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I needed a battery replacement for my iPad that is over 5 years old, so I went on Yelp and sent a message to Simple Mac to get a quote. Within minutes I had all of my answers questioned and I was on my way to have it fixed. Not only was the price exactly as quoted, but the entire experience was top rate. This isn't your typical electronics repair where it's a mess, I was very impressed by how neat and organized the shop is. Additionally, anyone that helped me was extremely courteous and kind. There's a reason why this place is rated 5 stars and the reviews are nothing but stellar
Mark S.
Oct 27, 2020
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I accidentally spilled red wine on the interior of my MacBook Air. What an absolute nightmare that was. The process from dropping it off for a diagnostic test including communications pertaining to the treatment of their findings and solution was seamless.
A thorough cleaning was completed along with the replacement of the keyboard, fan, and light. Tony, the owner, was professional and honest. He knew I was on a tight deadline with work and went out of his way to ensure I had my device returned within two days. I was not grossly overcharged either, which would have been the direct result had
A thorough cleaning was completed along with the replacement of the keyboard, fan, and light. Tony, the owner, was professional and honest. He knew I was on a tight deadline with work and went out of his way to ensure I had my device returned within two days. I was not grossly overcharged either, which would have been the direct result had
Deepika Vasudevan
Oct 13, 2020
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Peter J.
Oct 06, 2020
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Excellent service. Knowledgable and fair pricing. Simple Mac was able to diagnose and resolve my computer issue same day at an affordable rate.
**I went to another location first (quick repair on Ave a), and they were just terrible (overcharged and incompetent). They actually copied my negative review and posted here! Thats the type of people you will be dealing with. Avoid quick repair and their unethical, desperate manager Timmy**
**I went to another location first (quick repair on Ave a), and they were just terrible (overcharged and incompetent). They actually copied my negative review and posted here! Thats the type of people you will be dealing with. Avoid quick repair and their unethical, desperate manager Timmy**
