The Hot Tub and Spa Emporium features two separate luxurious showrooms where we showcase our extensive lineup of hot tubs, spa accessories, and gazebos. We serve the greater Sacramento area including, but not limited to; Rocklin, Roseville, Auburn, and Granite Bay. Our flagship store is located at 6620 Lone Tree Boulevard in Rocklin, CA - in the same shopping center as the Blue Oaks Theaters across from Lucille's BBQ.
Come in and we'll give you a hands-on experience and teach you everything a hot tub owner should know before buying a hot tub. If you are a veteran hot tub owner, we welcome and challenge you to put our products to the test! While The Hot Tub & Spa Emporium first opened its doors later, Todd Smith, the founder and owner, has owned & operated a number of Hot Tub Stores prior to Hot Tub Emporium.
Come in and we'll give you a hands-on experience and teach you everything a hot tub owner should know before buying a hot tub. If you are a veteran hot tub owner, we welcome and challenge you to put our products to the test! While The Hot Tub & Spa Emporium first opened its doors later, Todd Smith, the founder and owner, has owned & operated a number of Hot Tub Stores prior to Hot Tub Emporium.
Services
I love my MasterSpa Hot Tub that I got from Todd Smith at The Hot Tub & Spa Emporium in Rocklin. We invite you to visit one or more of our showrooms (Rocklin Showroom On Right) where you try out all of our spas on hand. We will gladly educate you on hot tub features, pricing, upkeep, and ergonomics which is something none of our competitors truly take the time to do.
The Therapool D measures close to 8' x 11' and has a massive 60 depth. It has more than 50 jets with three high-performance flow stream jets for resistance training and aquatic exercise. It comes standard with the H2Xercise Kit* for rowing and strength training and a stainless steel exercise bar. The Therapool D is the perfect spa for exercise, fitness or family fun and comes standard with waterline LED, water features and stainless steel jets.
With the large, open seating design, there's plenty of space for seven people - without compromising on the therapy. The Stress Relief Neck and Shoulder Seat experience will undoubtedly be the highlight of your day. Release the day's tension with specifically designed jets, focused on your neck and shoulders.
Hot Tub & Swim Spa Emporium carries only Award Winning USA Made Hot Tubs and Swim Spas. Health and therapeutic relaxation is the catalyst behind every Hot Tub & Swim Spa Emporium's product. Year after year, Consumers Digest recognizes the Michael Phelps Legend Series LSX 800 as a "Best Buy" in the premium hot tub category and the Twilight Series 8.2 (TS 8.2) for its winning combination of seating versatility and jet power.
Reviews (17)
Mark Diele
Dec 17, 2021
Report
Candy Dickstein
Nov 08, 2021
Report
Sylvia Jones
Nov 01, 2021
Report
Heather G.
Oct 06, 2021
Report
Skip White
Sep 30, 2021
Report
Fantastic experience. We were in the market for a hot tub for our brand new home and looked everywhere in the area each place was a disappointment until leaving a local restaurant and spotting this location. We walked inside and instantly met Dennis, his knowledge and experience with the entire process was amazing. Our frustration and feeling of defeat from other locations went away after his assistance and we are so very please with our new tub. From entering the store to the home delivery process we have been extremely happy. Recommend this place for sure, make sure you ask for Dennis he makes
Valerie Frey
Aug 26, 2021
Report
I would give this company lower than one star if I could. Each time I have contacted this company by phone I have been met with condescending responses by the men who have answered when asking about the hot tub I purchased in January regarding trying to plan for a delivery. Very nice service in person when selling the hot tub. Poor customer service upon walking out the door. Disappointing. No I would not like a refund I would like respect and a hot tub 😄
John Ross Nofuente
Aug 04, 2021
Report
We bought a hot tub from here over a month ago from Dennis. He made the process quick and painless. He was even able to get us our hot tub delivered in less than 5 days of purchasing it which is INCREDIBLE being that some places were giving expected delivery dates of 8 months or more. The delivery crew was FANTASTIC as well. Would highly recommend.
Deeden M.
Jul 04, 2021
Report
Todd (the owner) was incredibly rude and patronizing to a female friend of mine for asking a basic question about their hot tub order. They were threatened with having their order cancelled by multiple employees and when they finally spoke to Todd he threatened the same thing. Todd was very emotional and animated and made a huge scene in the middle of the store in front of other employees while coming off incredibly misogynistic. I was there to witness the events and I can't recommend less using their services given that they really don't care about their customers and show little to
Tanya M.
Jun 28, 2021
Report
Fred. I called the main number to the store. The answering service you have setup routed me to Todd. How great that I could talk directly to Todd, the store owner, to express my frustration and concerns. Feedback for Todd. You could have said "I'm sorry and I'm busy at the moment, can me or someone from our team call you back so we can listen to your concern." Instead you clearly acted frustrated and annoyed that you were fielding a call from a customer. I work in customer care in management and find just listening goes along way. I would still recommend people to choose another
Jim H.
May 11, 2021
Report
My wife and I always wanted a spa and this was the year we were going to make it happen. After looking at different makers/models of spa's and reading reviews we went down the Hot Tub& Spa Emporium in Rocklin. We were met by Dennis who really took his time in explain the different features and options of each spa. We finally decided on the Master Spa S Series. Dennis ensured the spa was delivered and set up in the back yard in a timely manner.
Thank You Dennis for a wonderful customer experience.
Jim and Karyl
Thank You Dennis for a wonderful customer experience.
Jim and Karyl
Anna Y.
May 08, 2021
Report
George Kokai
Apr 28, 2021
Report
We had an excellent experience here. We went in the other day, had a nice talk with Fred. He was very helpful and patiently answered all of our questions. We left without buying, not feeling any pressure. We returned a day later after doing some side research and bought a tub. They are a dealer of Master Spa tubs. Main selling points being that every part is manufactured in the USA. They also focus on therapeutic spa therapies, probably more than any other company. Going by all the reviews I've read, they might have less flair and customization, but if you want a high quality hot tub, at an excellent
Kristine F.
Feb 18, 2021
Report
I'm pretty frustrated. We really do love our hot tub and have enjoyed it for nearly 9 months so far, so that part is good. Here is the problem, no one told us that in order to use our warranty we would have to pay $175 for a technician to come out and fix the spa. Our ozonator went out (just 9 months after getting the hot tub) and needed to be replaced. This is covered under our warranty for a year (so really, if someone will only guarantee something for a year, they expect it to go out?!?). So we called the store and after some back and forth a technician came out. He attempted to explain
Randy C.
Dec 19, 2020
Report
Dennis at Hot Tub and Spa Emporium did an amazing job selecting the right therapy spa for my needs. I have enjoyed using the spa for over 6 months now and it was the best investment I made to help maintain my health. Bonus: The Master Spa Selection are quality spas and American Made.
Thank You Dennis
Thank You Dennis
Thomas Hannah
Oct 16, 2020
Report
I’ve been lax in writing this review but we have nothing but praise for this business. It started with them having a hot tub to fit our limited available space and explaining how to use the controls and maintain our unit.
You could not ask for a better installation crew that took great care not damaging plants or shrubbery in the area.
Of all the Hot tub dealers we checked to find the unit that fit our needs this company far out shined the others.
You could not ask for a better installation crew that took great care not damaging plants or shrubbery in the area.
Of all the Hot tub dealers we checked to find the unit that fit our needs this company far out shined the others.
David M.
Sep 22, 2020
Report
Had an outstanding experience with these guys. To start, we stopped by the store on one of their scheduled days they were closed, however Todd was in there, opened the doors and let is in and answered questions about the Master Spas. When we stopped back in the next few days to make the purchase, Dennis got us all set up. Easy Peasy.. We were impressed and were super happy that they are 100% manufactured in the US. The pricing was very fair and they included some extras and got us set up with an initial batch of chemicals. The spa arrived in the timeframe promised (have heard nightmares
Jen B.
Jul 08, 2020
Report
Todd the owner of Pool and Spa Emporium greeted me and walked me through all the available Spas, sales, features and answered every question I had. I was so impressed with his knowledge and US products my family and I made the easy decision to purchase.
When delivery time came Pool and Spa Emporiums delivery team showed up promptly were extremely professional and took the utmost care in handling our new spa.
I would highly recommend checking out this amazing store to all my friends, family and anyone in the market for a spa.
When delivery time came Pool and Spa Emporiums delivery team showed up promptly were extremely professional and took the utmost care in handling our new spa.
I would highly recommend checking out this amazing store to all my friends, family and anyone in the market for a spa.
