In these uncertain times, we're all doing our best to adjust. We are considered essential home services under the current shelter-in-place order, so we are still operating. However, due to the health threat, we have adjusted our practices significantly. We sanitize doors and remote controls and maintain the distance recommended.
Our installers and technicians wear single-use gloves, which are disposed of after they leave your home. They also wear masks to prevent uncovered coughs or sneezes. Finally, they will do their best to wipe down surfaces such as remote controls that are handled during their work. We believe these steps will be sufficient to maintain everyone's safety, while still allowing us to continue to serve the community.
Our installers and technicians wear single-use gloves, which are disposed of after they leave your home. They also wear masks to prevent uncovered coughs or sneezes. Finally, they will do their best to wipe down surfaces such as remote controls that are handled during their work. We believe these steps will be sufficient to maintain everyone's safety, while still allowing us to continue to serve the community.
Services
Chimney Cleaning, Chimney Inspection, Chimney Repair, Chimney Sweep, Fireplace Inserts, Fireplace Repairs, Gas Fireplaces, Gas Fireplace Inserts and Propane Fireplaces serving Fremont, Hayward, Mountain View, Palo Alto, Redwood City, San Francisco, San Mateo, Belmont CA and Surrounding Areas. When properly maintained, your fireplace is a source of enjoyment and warmth, and a beautiful centerpiece of the home.
The truth is there is no rule in regards to how often a chimney needs to be swept. Some choose to do it once per month, while others do it once every 10 years. The National Fire Protection Association (NFPA) recommends that vents, chimneys and fireplaces be inspected at least once per year and if necessary, you might need a repair done, maintenance or a cleaning.
Nova Fireplace including Gas Fireplaces and Propane Fireplaces Serving Fremont, Hayward, Mountain View, Palo Alto, Redwood City, San Francisco, San Mateo, Belmont CA and Surrounding Areas. Nova Fireplaces is proud to be the San Francisco Bay Area's premier choice for gas fireplaces. We help you increase the value and comfort of your home with quality products backed by industry leading service.
There's nothing like the crackle of a warm fire on a cold winter night. Fireplaces bring comfort and warmth to your house, making it feel more like home. The downside is that traditional fireplaces are not energy efficient, as heat is often lost up the chimney and through surrounding materials. Traditional fireplaces also admit harmful gases and can be hazardous to your health.
Reviews (17)
Vlad V.
Dec 23, 2021
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Amy B.
Dec 20, 2021
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Tatsuya N.
Dec 10, 2021
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UPDATE: to three stars after finally receiving a call from Mr Chimney. They ordered a part and will have it installed when it gets here. Trying times with supply chain being backed up so they're busy and everything's back ordered. To be updated when the fireplace is finally repaired.
ORIGINAL: A guy from Mr Chimney came promptly to check out my gas fireplace on a Monday. The fireplace was basically stuck on ignition, and the fire wouldn't light. Two weeks later I haven't gotten a single update on what needs to be done to repair my fireplace. I follow-uped with Mr Chimney myself
ORIGINAL: A guy from Mr Chimney came promptly to check out my gas fireplace on a Monday. The fireplace was basically stuck on ignition, and the fire wouldn't light. Two weeks later I haven't gotten a single update on what needs to be done to repair my fireplace. I follow-uped with Mr Chimney myself
Robin K.
Nov 13, 2021
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We noticed a large crack in the plaster between our chimney and our house and called Mister Chimney to check it out. They responded quickly and were honest about our options. We took their recommendation and went ahead and replaced our old brick chimney with a new double wall steel pipe chimney because it was lighter and would avoid future problems. We were hesitant at first because of the aesthetics, but in the end it was the right decision. They finished the job very quickly in just a couple days and did a great job sealing the wall and matching the plaster to our house. All the rain and high
Felix F.
Nov 04, 2021
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Junie T.
Oct 21, 2021
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The workers arrived on time, repointed a section of the outside of our chimney & cleaned up after themselves. They looked things over carefully & repointed more than I even noticed. They were also very nice. The chimney looks great & more importantly is sealed against water damage. I highly recommend this company. Very fair prices, excellent work & excellent communication. I would certainly use them again if I need anything chimney related.
Sue L.
Oct 20, 2021
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Catherine Sommer
Sep 20, 2021
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Stan M.
Sep 18, 2021
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Snyder J.
Aug 28, 2021
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Mister Chimney reconstructed my chimney, which was loose and unsafe when we first bought our house. Instead of rebuilding with brick reinforced with rebar, we decided to make a structural change and install a class A flue pipe with wood framing and veneer brick on the outside. From our research, this is supposed to be more safe during an earthquake. Most of the framing is lighter and more flexible than standard brick, and the veneer brick is much lighter than an actual brick (so, it doesn't do nearly as much damage if it falls onto the roof). We are extremely happy with the results. It looks
Adam Hughes
Aug 01, 2021
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We just had our gas insert regency fireplace installed by Nova fireplaces. The team arrived on time, told us of what would be involved and how long it would take, and then after installation walked us through how to operate our remote and fireplace. We’re really pleased with how nice it looks and look forward to using it in the cold weather! Really nice people from quote to installation, thank you.
Audrey J.
Mar 27, 2021
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"It's been seveeeeen hours and fifteeeeen daaaayyyys...."
Or more like, nearly three years since I was reviewing. BUT. I told my technician that I would post a review and HERE I AM. I'm in SF! And I have a chimney! That needed cleaning!
Martin was great! Punctual - even arriving early, after calling me first to see if that was OK - and he was masked the whole time. The chimney apparently hadn't been cleaned for 6 or 7 years. Yikes. That was a LOT of cobwebs. Anyway, Martin was friendly, professional, and very patient with my totally-clueless-about-chimneys questions.
Or more like, nearly three years since I was reviewing. BUT. I told my technician that I would post a review and HERE I AM. I'm in SF! And I have a chimney! That needed cleaning!
Martin was great! Punctual - even arriving early, after calling me first to see if that was OK - and he was masked the whole time. The chimney apparently hadn't been cleaned for 6 or 7 years. Yikes. That was a LOT of cobwebs. Anyway, Martin was friendly, professional, and very patient with my totally-clueless-about-chimneys questions.
Jason Sherwood
Feb 23, 2021
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We tried to buy a fireplace insert from Nova fireplaces but they didn't seem interested in the business. They have a great range and things started off well with a very professional site visit, but then we went into the showroom. They were complaining how busy they were and then we were ghosted when we asked for the final quote. Despite email follow ups we got no replies so had to go somewhere else and start the process again.
Richard Goldcamp
Jan 15, 2021
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NOVA Fireplaces helped diagnose and repair a 40 year old gas fireplace insert. The gas valve had failed. Other companies were 6 to 8 weeks out.
NOVA technicians determined the problem and solution and installed a new gas valve. It took a couple of visits, but they persisted until the system was working properly again. The technicians were COVID safe, prompt, courteous, and methodical. I would recommend and certainly work with them again.
NOVA technicians determined the problem and solution and installed a new gas valve. It took a couple of visits, but they persisted until the system was working properly again. The technicians were COVID safe, prompt, courteous, and methodical. I would recommend and certainly work with them again.
Jake Cherry
Nov 08, 2020
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Positive: Professionalism
We had such a great experience with the gentleman (Noe) who installed our new fireplace, I decided to take the time to write this review. Not only did Noe do a great job installing our new fireplace, he was timely, professional, and clean! Five Stars for the excellent service!!!
We had such a great experience with the gentleman (Noe) who installed our new fireplace, I decided to take the time to write this review. Not only did Noe do a great job installing our new fireplace, he was timely, professional, and clean! Five Stars for the excellent service!!!
Michael Roesch
Oct 08, 2020
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Positive: Professionalism, Quality
We used Mister Chimney for chimney cleaning and inspection today and were extremely happy with the services provided. The technician was on time, professional and very knowledgeable. All aspects of cleaning and inspection were completed efficiently and to our full satisfaction. We highly recommend this company!
We used Mister Chimney for chimney cleaning and inspection today and were extremely happy with the services provided. The technician was on time, professional and very knowledgeable. All aspects of cleaning and inspection were completed efficiently and to our full satisfaction. We highly recommend this company!
Emily Aldama
Jul 16, 2020
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Evy and Martin from Mister Chimney was awesome. Martin arrived early, was super friendly, bilingual (which was perfect because he was able to explain to my husband in Spanish everything we need to know), and kept our white carpets clean! Evy helped me schedule a chimney cleaning and inspection over phone and text and was super responsive. Overall fast, painless and professional and this has been on my to-do list forever. Can't wait to have our first fire in the living room knowing we're all safe and good to go!
