At Sutter Home & Hearth we have assembled a selection of the finest fireplaces, stoves, barbecues and fire features available today. The products we sell represent tremendous diversification in design and function and many are on display in our store. The choices we provide share a common value and production quality.
We are a locally-owned company concerned primarily with the personal service we can offer. We are trained extensively on the operation, installation and safety of our products. Our knowledge has evolved over our 35 plus years in the hearth and barbecue business. It is our intention to provide expert advice, professional installation and trained service technicians to make your ownership experience a pleasant and rewarding one.
We are a locally-owned company concerned primarily with the personal service we can offer. We are trained extensively on the operation, installation and safety of our products. Our knowledge has evolved over our 35 plus years in the hearth and barbecue business. It is our intention to provide expert advice, professional installation and trained service technicians to make your ownership experience a pleasant and rewarding one.
Services
Charcoal and gas barbecues. Weber BBQ units to Big Green Egg. Sutter Home & Hearth offers a wide variety of options! We have provided Barbecues to the Seattle area for over 35 years. Browse our products below or come by our store to speak with our expert staff. We pride ourselves on providing some of the best deals in the industry when it comes to Barbecuing and Grilling.
Gas Barbecues are one of the easiest and most convenient grilling solutions you can buy. Sutter Home & Hearth offers a number of options with Weber BBQ units being our specialty. Take a look at our available models online or visit our store to speak with staff who have built over 35 years of experience in the industry.
We are Charcoal Barbecuing experts. Take a look at some of our available BBQ's online or come visit our store to take a closer look at the latest in Charcoal BBQ products! Our staff has over 35 years of experience with large to small units and can help you find one of the best deals in the Seattle region.
Sutter Home & Hearth offers a wide variety of Barbecue Accessories. Browse our carefully selected inventory below. We also invite you to visit our store to speak with our expert staff who have built some serious knowledge and love to share all of the fun BBQ tools and tricks. Locally owned and operated for the last 35 years, we pride ourselves on our customer service and competitive pricing.
Sutter Home & Hearth is a Seattle-based hearth shop proud of our long history providing quality heating products to our neighbors in even the farthest reaches of Alaska. This history has allowed us the opportunity to create relationships with shipping lines and product lines that best serve our Stately neighbors to the north.
Reviews (17)
Crystal A.
Nov 26, 2021
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Dayne Miller
Oct 17, 2021
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Horrible experience. We scheduled a video consultation several weeks in advance, and arranged our work schedules to accommodate the time, even received a confirmation reminder. At the day and time of the consult, no one showed up. I called to find out why, they said they were "busy" and would reschedule. (Apparently they don't understand what the original schedule and confirmation was supposed to do.) If this level of service is how Sutter starts, I can't imagine the horror that awaits actually having them do work. GO ANYWHERE ELSE.
Scott Loners
Oct 03, 2021
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Oo Whistle
Jun 15, 2021
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Dave P.
Dec 18, 2019
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Mary Lou R.
Sep 01, 2019
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Love these guys. We have a lovely but aging hearthstone gas stove so the question is repair or replace. These guys took a whole lot of time to walk us through our options. Clearly knowledge, honest and very straightforward. Might not be the cheapest but if we decide to buy a new stove they get our business. Highly recommended.
Juan Pinelli
Aug 18, 2019
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We had gas inserts placed by SH&H and were very pleased with their sales, estimators, and install teams. I found everyone to be respectful and knowledgeable about their products. We ran into an issue with an odor after the installation, and they had two team members out very quickly to examine and diagnose what was happening. Their solution worked and the assessment was spot-on. Also, during install they had to custom fabricate a part, and the result was excellent. I have no reservations recommending them based on our experiences with about 6 different team members.
Linda F.
Jul 30, 2019
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Yael S.
Jun 12, 2019
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Nathan Wright
Nov 14, 2018
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Phil C.
Oct 20, 2018
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The sales office people here were informative and helpful, but the problems began when we went further and asked for a quote for buying and installing a wood stove. They gave us a ten-week wait time, and didn't mention explicitly that this was JUST for an estimate, not installation. Since we started this in summer and weren't in any great hurry, we went with that, and when the guy finally came out to do the assessment we had to ask several times to get the report and the estimate. Then we were told that they couldn't actually install the stove for several MORE weeks. While the
Tom Coan
Sep 22, 2018
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I do not recommend using Sutter Home and Hearth for installation and service. They carry the best of products but their customer service is very poor. It was difficult extracting info from the salesperson, I suspect they were not well trained. Up to an installation I believe was faulty, allowing for water to run down the vent tubes and corroding the power/electronic system. I would not use their recommended contractors as they have adamantly denied Sutter could be at fault. This assessment by the way was completed from the ground without looking at the installation. Follow-up by the Sutter Home
Tom K.
Feb 07, 2018
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We removed 2 wood burning inserts and replaced them with gas inserts 2 years ago. We looked at several sources, including installers who only had an online presence, but every friend we consulted strongly suggested Sutter. We valued the showroom at Sutter which allowed us to see multiple options side by side as compared to the online sales. The staff always looked up our file and connected us with the same person for each visit and call as we worked through our options. They were courteous and professional through 10+ interactions before we purchased.
Sutter told us we could heat effectively
Sutter told us we could heat effectively
Laura M.
Jan 12, 2017
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I walked in to Sutter prepared to buy a brand new stove and when Van heard me say I was so sorry my current one couldn't be fixed, he went out of his way to see if it actually could be fixed. Not only did he hunt down the part and see if the repair person (Joseph) could do it on Bainbridge, he also set up the repair quickly. They have earned a life long customer for preventing a beautiful stove from ending up in land fill, and saving this single parent $3000. I feel like I can trust them to not sell me more than I need, and also to fix what can be.
Highly recommended.
Highly recommended.
J. G.
Aug 10, 2016
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My experience with Sutter has always been good. I purchased a gas fireplace there a few years ago and still love it.
Recently I bought a Big Green Egg. I enjoy cooking so much more now that I have the egg.
The staff has been quite helpful in getting me started with my egg. I stop in there all the time to ask about accessories and to chat recipes. Everyone is helpful and engaged in food chat.
I recommend this store very highly. The staff is very knowledgeable and there's no pressure to buy.
Recently I bought a Big Green Egg. I enjoy cooking so much more now that I have the egg.
The staff has been quite helpful in getting me started with my egg. I stop in there all the time to ask about accessories and to chat recipes. Everyone is helpful and engaged in food chat.
I recommend this store very highly. The staff is very knowledgeable and there's no pressure to buy.
Telle Z.
Oct 15, 2015
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We had a great experience with Sutter Home & Hearth! Hailey helped us select a gas insert brand and design that would go well with our 1960s home. Mike came out to do the measurements and estimate and was very professional, knowledgeable and helpful in providing the information we needed to select the correct size insert. They were able to fit us into their installation schedule 3 weeks earlier than originally promised and the installers were efficient, friendly and professional. We couldn't be happier with our new insert! Thanks Sutter Home & Hearth!
Teresa Ward
Jul 23, 2015
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We bought a fireplace 18 months ago and love it. Jim assisted us during this process. He is outstanding.. quite knowledgeable about the specifics of each fireplace, pros n cons, as well as hook up as we needed a gas line first. Recently the pilot light wouldn't work (due to dead batteries) and he walked us through how to change the batteries (over the phone) as this can be a bit tricky. Easy fix.
Highly recommend Sutter Home. Professional reliable service --can't beat it.
Highly recommend Sutter Home. Professional reliable service --can't beat it.
