Thompson's Hearth & Home is a locally owned and operated fireplace and BBQ barbecue store located in Issaquah WA specializing in mid to high end gas fireplace, gas stoves, gas inserts, wood stoves, wood fireplaces and barbecue accessories including the Big Green Egg. Thompson's Hearth and Home is conveniently located in Issaquah, and has one of the largest selections of fireplaces, stoves, inserts and barbecue supplies you'll find anywhere!
We carry a complete range of models in a variety of colors, finishes, sizes and materials by some of the best manufacturers in the business. We are locally owned and operated, and pride ourselves on the quality of our products, our knowledge and our friendly service. When you visit our store, we will take the time to answer your questions, identify your specific needs, and help you choose the perfect model for your home.
We carry a complete range of models in a variety of colors, finishes, sizes and materials by some of the best manufacturers in the business. We are locally owned and operated, and pride ourselves on the quality of our products, our knowledge and our friendly service. When you visit our store, we will take the time to answer your questions, identify your specific needs, and help you choose the perfect model for your home.
Services
Thompson Hearth & Home provides services for gas fired products in Sammamish, North Bend, Bellevue & Issaquah, Washington (WA). Call us at 425-369-1400. Thompson's Hearth & Home is currently servicing gas fireplaces, inserts and freestanding stoves that we sold and installed that are still under warranty.
At Thompson Hearth & Home, our gas fireplaces have come a long way in the past few years to the point of looking like a real wood fire. Gas Fireplaces are a great alternative to wood, they offer the convenience of the flip of a switch with the ability to be controlled by a thermostat. Our gas fireplaces have come a long way in the past few years to the point of looking like a real wood fire.
Thompson Hearth & Home offers high quality gas inserts by some of the best manufacturers in Bellevue, North Bend, Sammamish & Issaquah, WA. Thompson's Hearth and Home carries a large selection of high-quality gas inserts by some of the best manufacturers. Gas inserts are designed to heat a room or a whole house using either Natural Gas or Propane.
Thompson Hearth & Home carries a small selection of high-quality gas stoves by the best manufacturers in Bellevue, Sammamish, Issaquah & North Bend, WA. Thompsons Hearth and Home in Issaquah carries a small selection of high-quality gas stoves by the best manufacturers. Gas stoves are designed to heat a room or a whole house using either Natural gas or Propane.
Thompson Hearth & Home provides wood fireplaces which offer environmentally friendly way to heat your home in Issaquah, North Bend, Sammamish & Bellevue, WA. Whether your looking for that real open wood burning fireplace or a high efficient wood burning fireplace we have you covered.
Some of our fireplaces not only offer an environmentally friendly way to heat your home from day to day but can also be used as your primary source of heat in the event of a power outage.Most of our fireplaces have a type of thermostatic control device (Delta, Opel, Focus 320) which will enable you to enjoy a steadier heat source and longer burn times between fueling.
Some of our fireplaces not only offer an environmentally friendly way to heat your home from day to day but can also be used as your primary source of heat in the event of a power outage.Most of our fireplaces have a type of thermostatic control device (Delta, Opel, Focus 320) which will enable you to enjoy a steadier heat source and longer burn times between fueling.
Reviews (18)
Jim R.
Dec 14, 2021
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Aaron Norris
Sep 30, 2021
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Abby E.
Jul 08, 2021
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Mark Magnotti
May 01, 2021
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I shopped at three different fireplace stores before visiting Thompson's. I was immediately impressed with their showroom, selection and friendly service by the owners. They had the exact model of wood burning fireplace insert I had been looking for. Their installers arrived promptly on the install day, were very friendly and worked efficiently for the perfect outcome. I'm thrilled with my experience and the results! Thank you Guy!
Andrew Guss
Apr 04, 2021
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Ash Haldane Hadati
Dec 11, 2020
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Everything is either 5 stars or 1 star.
Here’s a more balanced look (IMO):
Great - The owner came in on his one day off to open the store to allow me to buy his only floor model Kamado Joe Classic III.
Good - The store was clean, the owner helped me load it into my truck, and the price was what we’d agreed on in advance.
Suggestion: Every Friday have a BBQ outside for employees and customers.
Here’s a more balanced look (IMO):
Great - The owner came in on his one day off to open the store to allow me to buy his only floor model Kamado Joe Classic III.
Good - The store was clean, the owner helped me load it into my truck, and the price was what we’d agreed on in advance.
Suggestion: Every Friday have a BBQ outside for employees and customers.
Andrea Talley
Nov 22, 2020
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We bought a free standing gas fireplace last month from Thompson's Home and Hearth and had such a good experience from start to finish. We had some problems with the installation (not done by Thompsons!) and Guy talked us through everything. He was always available to help us and we so appreciated it!
Dream Home Construction
Aug 21, 2020
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As a local builder we are working on fireplaces often, guy is the guy to go too! He is fair, friendly professional and most important have great selection of fireplaces hearts and accessories and great prices. We been referring our clients to Thompson heart and they all come back happy and pleased.
Guy and Ben you earn this review stay awesome!!
Guy and Ben you earn this review stay awesome!!
Suzanne J.
Oct 26, 2019
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Mark P.
Sep 06, 2019
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What a great surprise to find a business that is customer centric!! Guy Thompson was not only patient and informative with answering all our questions, but honest with giving us accurate information. He didn't try to sell us product....as did several other business.... but instead saved us hundreds of dollars. That is being honest and putting the customer first!! I can assure you that we will go back to Guy, and no one else, when we need any product or service for our fireplaces. Please note we are seniors, who fondly remember the days of great customer service and loyalty. Thanks Guy!!!!
Armen S.
Apr 25, 2019
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I walked in and the owner Guy showed me their options for a zero-clearance fireplace insert. He used very low pressure - no pushy sales job at all. He explained options and gave me the model brochures.
I called back later and placed my order. Guy was fine with me sending the deposit by check using bank bill pay. He sent an installer to do the measurements, who was on time and friendly. We got their recommended electrician to install the outlet, which went smoothly. Then the installation team arrived exactly on time and got the job done perfectly.
I'm aware that their installation service
I called back later and placed my order. Guy was fine with me sending the deposit by check using bank bill pay. He sent an installer to do the measurements, who was on time and friendly. We got their recommended electrician to install the outlet, which went smoothly. Then the installation team arrived exactly on time and got the job done perfectly.
I'm aware that their installation service
Allen J.
Oct 29, 2018
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About 8 years ago, we bought a display model from Thomson's Hearth & Home. They gave a good deal because it was a display model and also because the unit was sized for an older, larger fireplace, which are less common. We love the fireplace and it's saved us a few times when the power went out.
Now, after all this time, I had an issue that cropped up after cleaning it; the pilot light would not stay lit. I followed the instructions left by the installer, but that didn't help. We called Thompson's and Guy answered the phone. I described the issue and Guy walked me through
Now, after all this time, I had an issue that cropped up after cleaning it; the pilot light would not stay lit. I followed the instructions left by the installer, but that didn't help. We called Thompson's and Guy answered the phone. I described the issue and Guy walked me through
Tom R.
Aug 01, 2018
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Excellent service all the way around. Had Thompson's install a gas log fireplace a number of years ago, and we've enjoyed it consistently trouble free until we unwittingly rearranged the logs incorrectly, which created a problem with the gas flow. After calling Thompson's, Guy drove out to our house and diagnosed/ explained the problem as well getting the logs back in order, all free of charge. Caring, personalized customer service such as this is rare these days, we will unhesitatingly recommend Thompson's to family and friends.
Andrew C.
Dec 10, 2016
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We ordered a steel mantel shelf. Two other places in the Seattle area carried the same shelf, one was too far from us, the other had a form that appeared to be created by the manufacturer, but had higher prices than Thompson's Hearth & Home for the exact same thing. To top it off, Thompson's shipping costs were a lot better.
The people who helped us at Thompson's were also friendlier and more knowledgable than at the other place.
After placing the order, the shelf arrived even a little bit faster than we expected, and when I picked it up, they loaded it in the car for me.
The people who helped us at Thompson's were also friendlier and more knowledgable than at the other place.
After placing the order, the shelf arrived even a little bit faster than we expected, and when I picked it up, they loaded it in the car for me.
Heidi J.
Feb 19, 2016
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I had no idea what I was looking for, but was helped right from the start. Nicole came over, answered all our questions, and let us decide what we were looking for, no pressure. To be totally honest, I thought she could have been more pushy.
We ended up choosing different inserts for our up and downstairs fireplaces. From purchase to delivery, installation, everything - it was incredibly smooth. I almost fear the problems I'm going to have when updating our home and this couldn't have been easier. Def. recommend.
We ended up choosing different inserts for our up and downstairs fireplaces. From purchase to delivery, installation, everything - it was incredibly smooth. I almost fear the problems I'm going to have when updating our home and this couldn't have been easier. Def. recommend.
Joe Z.
Dec 23, 2014
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We purchased a gas fireplace from Guy about 18 months ago and he made it very easy to decide to buy from him. He did everything I asked to make it easier for me to get the fireplace I wanted after he educated me about which fireplace was best for me.
We had 2 different "minor" issues that were manufacturer issues, nothing terrible and nothing to do with the installation.
In both cases Guy was very quick and courteous to help me get my fireplace fixed.
I'm about an hour south of his store but I bought from him because I felt he know what customer service is and he does! I could have paid the
We had 2 different "minor" issues that were manufacturer issues, nothing terrible and nothing to do with the installation.
In both cases Guy was very quick and courteous to help me get my fireplace fixed.
I'm about an hour south of his store but I bought from him because I felt he know what customer service is and he does! I could have paid the
Jill H.
Oct 29, 2012
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Our experience with purchasing a custom gas fireplace insert at Thompson's Hearth & Home was first class. Our quest to buy a new fireplace insert took us to about 7 suppliers, including Thompson's Hearth & Home, located throughout King County.
What set Thompson's apart from the others was 1) superior product knowledge & expertise and 2) no pressure sales. We were not disappointed - throughout the whole experience, from initial order through installation, both Guy, Nicole and team provided outstanding customer service that went above and beyond.
If you're
What set Thompson's apart from the others was 1) superior product knowledge & expertise and 2) no pressure sales. We were not disappointed - throughout the whole experience, from initial order through installation, both Guy, Nicole and team provided outstanding customer service that went above and beyond.
If you're
Andy B.
Jul 19, 2012
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I love this place!!! My wife and I have been dealing with Guy at Thompsons Hearth and Home for a few months now and we absolutely love our experience with them every time we go in!!! Guy and Nicole are always a pleasure to deal with.
When we first bought our fireplace with them we had a small incident and something wasn't working right with the fireplace - truth be told I don't even think it was their fault - I'm pretty sure it was ours - never the less - they had their tech guy come out and fix it.
The process was painless and Guy didn't even charge us for it! The installation guys were clean
When we first bought our fireplace with them we had a small incident and something wasn't working right with the fireplace - truth be told I don't even think it was their fault - I'm pretty sure it was ours - never the less - they had their tech guy come out and fix it.
The process was painless and Guy didn't even charge us for it! The installation guys were clean
