We will carefully plan with you and flawlessly execute a management transition so that every detail about your property, from routine to unique, is completely understood. This not only includes accounting for all current and past records from previous management, but additionally items such as prior resident policy and procedures, vendor agreements & contracts, and service records for systems eg.
We will assign an experienced property manager that will regularly visit your site and spend as much time is required to perform detailed inspections as well as supervise staff, service providers and ongoing work. In addition, a full time in office assistant manager is always available to promptly take care of all requests and needs.
We will assign an experienced property manager that will regularly visit your site and spend as much time is required to perform detailed inspections as well as supervise staff, service providers and ongoing work. In addition, a full time in office assistant manager is always available to promptly take care of all requests and needs.
Services
Since 1988 PLI has been cultivating a client base by providing exceptional customer service. To do this, PLI combines its unique value-added management processes with our highly experienced management and backoffice teams. Utilizing the most sophisticating technology, our formula results in efficiently managed properties and the most synergistic client/agent relationship possible.
Reviews (10)
Darven Peterson
Nov 30, 2021
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Company lacks competence and follow-through to be a good management company, yet charges very high fees.
1. Payment processing failures: Started a new drop box in Southeastern, PA, checks are being lost, then now charging late fees.
2. Significant follow-through/competence gaps: Have had a rain water leak for almost 3 years now, technical investigation was done after 35 emails; still have little rivers, no end in site for remedy.
Managers at our site in 60 BROAD ST W: Bob Stasiak and Robert Rinaldi
1. Payment processing failures: Started a new drop box in Southeastern, PA, checks are being lost, then now charging late fees.
2. Significant follow-through/competence gaps: Have had a rain water leak for almost 3 years now, technical investigation was done after 35 emails; still have little rivers, no end in site for remedy.
Managers at our site in 60 BROAD ST W: Bob Stasiak and Robert Rinaldi
Betsy Fernandez
Sep 25, 2021
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They do not manage the board or shareholders. They do not correct what needs to be done at their buildings. They let everyone do what they want. They cost the shareholders money with their inexperience. My building has had a few agents and none have been experienced. The owners, David and Lloyd don't care and are only interested in running their real estate company.
Anne Picciano
Apr 29, 2021
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Our property has been managed by Prime Locations for a few years however, as a new Board President, my relationship with them has become much closer. Our managing agent, Heidi, has created more of a partnership in running our property. She is responsible, uses initiative and is a skilled communicator. Also working with Deann has been a pleasure. I feel so supported. Working with such a well organized agency has made my role much more manageable.
Rob Fernandez
Jan 27, 2021
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Critical: Professionalism, Responsiveness
Such a useless organization, the prior management company was far better. They actually responded to you and did their job. Robert Rinaldi simply doesn't do a thing. How people like him retain a job is a mystery. Do not do business with these people, they aren't worth a dime!
Such a useless organization, the prior management company was far better. They actually responded to you and did their job. Robert Rinaldi simply doesn't do a thing. How people like him retain a job is a mystery. Do not do business with these people, they aren't worth a dime!
Samantha Giselle Ortiz
Nov 13, 2020
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I've lived in my complex since 2013 and we've gone through a few management company transitions-- this is by far the least responsive building management company we've had. My particular building manager dodges all forms of contact. I'm trying to complete a bathroom renovation and I had all required forms submitted by the tenth of this month. After several follow ups regarding approval, Robert Rinaldi finally emailed me back today to let me know he will not be responding to emails until next Monday. Overall, just disappointed with the "management" and lack of professionalism. I'm happy to remove
Daphne Moss
Jan 25, 2019
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Mr. Martinez was visibly involved with the road renovation that was long overdue and took months to complete. I was impressed with the calm and professional manner he had during the renovation when the gas line was struck and caused the buildings to lose the ability to cook for several weeks. I appreciate the initiative he has taken to improve the appearance of the property by using professional landscapers for our grounds. I am looking forward to the improvements that will be coming to our pool grounds.
I have been living in Westchester Towers since April 2002. I cannot remember when Tamisha
I have been living in Westchester Towers since April 2002. I cannot remember when Tamisha
Michelle Strayhorn
Jan 17, 2019
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My experience dealing with the coop application was good. The process is worth everything. The coop interview was informative n great experience for me as a first home buyer. I was very nervous about the interview at first but the board members made me feel comfortable which was good. The coop board members are very nice, friendly & professional. My entire experience was worth everything i would do it again. The supt Bill n porters are very helpful people who are always there when u call them or on the grounds of the property. I would highly recommend anybody to purchase a coop with prime locations
Anne Scavotto
Jun 23, 2018
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Unbelievable Customer Service.... I have lived at 1853 Central Park Ave for 4 years now. This is by far the BEST place I have ever lived. The staff are courteous and friendly. They attend to your every need. In particular, Tamisha Davis, the Assistant office manager, is efficient, reliable, responsible, and courteous. When I have an issue, she responds in a timely fashion and I always get a resolution. Rarely, do I have a problem that needs attention. However, when I do, I am confident that Tamisha will have it resolved in a timely and professional manner. We are fortunate to have her on our staff
Glenn Newman
Aug 12, 2016
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We hired Prime Locations / Total Realty in 2013 to manage three apartment buildings that were in bad physical shape and losing money. They devised a strategic plan to improve the buildings‘ physical condition and attract reliable paying tenants to rent the vacant apartments.
After a couple of years, both the apartments' financial and physical condition improved significantly.
We are very grateful for the hard work and guidance provided by the PL/TR team. They have been very professional and know their business well. I highly recommend them.
After a couple of years, both the apartments' financial and physical condition improved significantly.
We are very grateful for the hard work and guidance provided by the PL/TR team. They have been very professional and know their business well. I highly recommend them.
Ronald Feldman
Nov 24, 2014
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I have been a very satisfied tenant of Prime Locations for over 10 years. They have always been responsive and easy to work with. When problems arise, they are knowledgeable, practical and efficient. Their staff is always professional, friendly, direct and honest. I am in the real estate business, and so I appreciate how exceptional they are. In this industry, as in life, you simply cannot make 'all the people happy all the time'. I believe Prime Locations' staff still strives for this goal every day..
