Bike Doctor Of Waldorf
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Bike Doctor Of Waldorf
We've got you covered - road bikes, mountain bikes, gravel bikes, hybrid bikes, fitness bikes, BMX bikes, e-bikes, and kids bikes. We are passionate about what we ride and all of our staff members have different cycling experiences from Commuting, Road Racing, Mountain Biking, Touring, Triathlon, BMX, Gravel Riding, Cross Racing, etc.

But it all comes down to having fun. Bike Doctor Tech offers a very experienced staff and we feature a Shimano Certified Service Center. No matter what you bike you ride our trained staff can service your needs. Road, Mountain, Tri, Cross, Fitness, Comfort, Cruiser, Electric, etc. Mid Atlantic features all types of great rides, races, and events for all faucets of cycling.
Services
Domane AL 3 Disc is a smooth, stable, and super fun road bike. It's a blast on everything from longer loops to group rides and even light gravel trails. The lightweight and comfortable frame features a road-smoothing carbon fork, quality parts, and a wide range of gears ready for bigger adventures.
Marlin 6 is a cross country mountain bike built to give you an efficient off-road ride with a suspension fork that locks out, and a simple 1x drivetrain. It's made for mountain biking, but it's also equipped with features like rack and kickstand mounts that make it a great choice for adventurous daily commutes.
Modern cruiser with over twenty years of refinement built in to improve the ride experience. You'll notice the difference with Electra's patented Flat Foot Technology combined with custom bend handlebars. The Cruiser Lux elevates the basic Cruiser to the next level with modern refinements like a lightweight aluminum frame, custom components, and, of course, Electra's patented Flat Foot Technology.
If you've got bicycling on your mind but crave the added stability and comfort of a three wheeler, then the Miami Sun is just what you're looking for. This new Traditional 24" 7-Speed model takes all of the great features of the original Traditional 24" trike and adds easy twist-shift gearing to smooth out the hills.
The new SRAM DUB crank standard, built on a 28.99mm spindle, allows for a more contamination-resistant BB design, while retaining the ultra-efficient & long-lasting qualities CeramicSpeed Bottom Brackets are known for. With an integrated dust cover for all models, the snug & secure fit not only fully protects the face of the bearing, but also delivers exceptional performance without any sacrifices.
Reviews (19)
Marshall R.
Marshall R.
Oct 04, 2021
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I had a bike fitting October 2018, at the time they didn't have a BMC or Trek bike available in my size frame, I would have to order and wait until December. So I purchased my BMC SLR2 at another bike shop, I take my bike to Bike Doctor for all my repairs. Adjustments are usually made while I wait and Holden is always very helpful and explains any problem or repairs made. In March 2021 I purchased a Women's Disc Trek FX3 from Bike Doctor because of the great customer services I received at this bike shop. I recommend Bike Doctor for all your bike needs and their great customer service
Morgan M.
Morgan M.
Jul 04, 2021
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I had just bought my first road bike, previously I had only owned cruisers (one gear, no brakes) so I was a little hesitant to just pull off my back wheel when I got a flat on my second ride. I took it to the bike doctor as they were the nearest shop. The service shop was excellent the gentleman who changed my inner tube took the time to show me how to do it myself for the next time I get a flat. He was awesome he replaced the brake pad on my bike that had fallen off all within 20 minutes. These shops tend to make me nervous as I view them as shops for "serious riders" I'm always
Jim M.
Jim M.
Jun 03, 2021
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UPDATE ON PREVIOUS REVIEW BELOW

Manager reached out and apologized for poor response time and customer service. Service Manager ordered a new wheel and put a loaner wheel on my bike do I could ride over the weekend. When New tire arrived I was contacted right away. Bike doctor installed new wheel and did not charge me for the labor due to their slow response. Appreciate the effort to turn my situation around! Adjusting my review to four stars and looking forward to the improved customer service and response time.

Sincerely,

A. Satisfied Customer
Anselmo J.
Anselmo J.
Apr 01, 2021
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Poorly trained staff.
I came in there with full intent (which is irrelevant) to buy a road bike. As soon as we came in a woman greeted us, she seemed really nice and professional. I told her I didn't really need help and I knew what I was looking for. Bike Doctor didn't have it, which is totally fine. Good Bike selection, not really my type but good nonetheless. Different strokes for different folks.
We walked a bit further into the shop to take a look at the road bikes they had before I realized they didn't have what I wanted-- we then were greeted again, now by a young man. First
Grant T.
Grant T.
Mar 07, 2021
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Coolest bike shop in SOMD. I recently had a minor repair done on my bike. The repair required a part to be ordered which took longer than originally expected. I was contacted after the original due date to inform me of the additional length of time. Once the repair was completed, I needed an adjustment to meet my original specs. This adjustment was performed while I waited, which I was happy about. Lastly, the final cost was about 20% higher than the estimate. No explanation offered.

Overall, the shop is cool, nice inventory, nice location, plenty of accessories, cool staff and a competent repair
Jamelle D.
Jamelle D.
Jan 27, 2021
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5 stars. They did good on what we agreed upon and that is all a customer can ask for. Thank you to Holden and the staff for making my bike feel like new on the initial ride after pickup.
Andrea O.
Andrea O.
Dec 19, 2020
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Great staff. I had a bike that was in need a major repair in which they completed in a timely manner. My bike was like new. My family also bought 2 additional bikes. I will continue to give them my business.
Michelle W.
Michelle W.
Nov 27, 2020
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Very unprofessional for the owner
To call my husband and I numerous times and send messages to try and have us change or remove our review. I stand by what I said. If you are not treating customers who have paid over $10 thousand in Bikes, clothing, repairs, and accessories to mount our bikes to our numerous vehicles throughout the years YOU DO NOT DESERVE OUR BUSINESS and I will not lie or sugar coat how poorly we were treated
Thomas P.
Thomas P.
Sep 21, 2020
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Amazing customer service. They took the time to really teach me about my bike , fix my daughters bike and help me find a bike that best suits me. I felt very comfortable in the store and everyone who worked there that I came across was friendly. Great price for my bike repair.
Stephanie D.
Stephanie D.
Aug 19, 2020
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Always courteous, always friendly, always professional. Very knowledgeable crew with fair prices and a good selection !
Terri H.
Terri H.
Aug 13, 2020
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I can't wait to go to Bike Doctor in person - the amount of information and support I have received via email from Eric has been exceptional especially since I haven't even been in to the store to buy a single thing. Now I can't wait to go and patronize them! Clearly a service oriented business. I will add more detail to this post once I get to visit the store.
Mike O.
Mike O.
Aug 11, 2020
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Well, I initially went up to these guys from Pax River to get my trek fitted to me that I had purchased overseas since Pax adventure center isn't doing fittings right now. Every ride I was getting various forms of back and knee pain and knew something was up. I scheduled a fitting with Nick and after a couple hours Nick and the owner Chris both came to the conclusion that I was way to tall for my bike frame and it couldn't be fitted appropriately based on my reach and leg length. I was lucky enough that they had the same model bike in my size in the store and stayed well past closing
Kamali F.
Kamali F.
Jun 24, 2020
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Ordered a couple of new seats online and had some trouble installing them. Came to Bike Doctor for some assistance and was not only extremely impressed with the level of service and expertise, but also grateful for Emir's pleasant attitude and professionalism. The wait was less than a couple minutes and we were in and out in less than 30. Thank you Emir!! You're awesome and I appreciate your service.
Joellen J.
Joellen J.
May 26, 2020
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I posted a review last Saturday about a not-so-positive experience I had during my first visit to the Bike Doctor of Waldorf. What I experienced following that post was a rare thing indeed. Not only did the owner, Chris R., call me to apologize, he personally followed up on my repair order. His customer care and compassion far surpassed that of any business owner I have encountered in dealing with problems.

As a rule, I teach participants in my Customer Service course that first impressions are lasting. However, I have to thank Chris R. for contributing to a new lesson (i.e. how to turn
Tanoa S.
Tanoa S.
May 07, 2020
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Great staff at bike doctor. Got my bike completely in tune and made sure on pick up EVERYTHING was right. Reasonable prices but you pay for quality. Thumbs up 5 stars.
Sammy T.
Sammy T.
Feb 28, 2020
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AMAZING STAFF! They really do care about their customers and helping out with anything that they can. I came and ordered a set of new tires but they came in damaged from the manufacture. They expedited a new set and again the manufacture provided bad tires. Having been in twice already, they gave me another set of tires they had in stock for my troubles. These were of higher quality and they didn't even bat an eye.

This place has always welcomed me and my family when we walk in. It's nice to have such a solid bike store near by!
Alexis B.
Alexis B.
Apr 30, 2019
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I cannot sing enough praises for Bike Doctor of Waldorf! Let's start with what we already know about this place...

a. Bike Doctor has been graciously serving the cycling community for almost 25 years.
b. Customer Service is one of Bike Doctor's cornerstones
c. They carry a nice array of bikes (styles & brands), helmets, shoes, & cycling apparel
d. Staff members are knowledgeable, friendly, and have a passion for cycling

This shop has fitness bikes to enhance your current routine, the cutest cruisers that transplant you to Martha's Vineyard, hybrids, and road bikes that
Sunny G.
Sunny G.
Jan 16, 2019
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Truly the best place for a bike fit. I was struggling with my triathlon bike position. Working with Chris Richardson was great, he used the Guru Fit system to adjust the height of saddle and hip angle. Amazing results, I was able to get aero and still put out power for long durations.. Highly recommend it!
Donald W.
Donald W.
Jan 14, 2019
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My wife and I started coming over 20 years ago to this business when we lived in DC

Customer service has always been great, we never had any problems and have purchased many bikes from here.

Last Spring they lost my wife's bike after we left it for maintenance and when we got it back the tire went flat after the first ride. We mentioned the tube may have needed to been replaced when we dropped it off but maybe because they lost it they lost the paperwork stating what issues we had with it.
Another reason my outlook has changed with this business is because they have an old guy who was