We are a family owned and operated business that has been passed down for three generations and is currently operated by Eric and Kristen Severson. E-mail Club In order to receive the latest News and specials, please complete at least your name fields and e-mail address. Geneva Cleaners Services For over 50 years, Geneva Cleaners has provided dry cleaning services to Geneva and the surrounding communities, including Batavia and St. Charles.
Great spot - the place is HUGE for a dry cleaners. They do 2 day pick up, have a drive though pick up service, and have won best dry cleaners in Geneva at least half a dozen times. Brought my wedding dress here after an accident on the dance floor. They couldn't make any promises, but said they'd do their best.
Great spot - the place is HUGE for a dry cleaners. They do 2 day pick up, have a drive though pick up service, and have won best dry cleaners in Geneva at least half a dozen times. Brought my wedding dress here after an accident on the dance floor. They couldn't make any promises, but said they'd do their best.
Services
Geneva Cleaners is a three generation family owned and operated business and is currently operated by Eric and Kristen Severson. Geneva Cleaners understands dry cleaning may be an afterthought for most people, but for us it is a way of life. Geneva Cleaners has been handed down by our family and we are truly passionate about dry cleaning, our staff, and our customers.
Eric began his working career at Geneva Cleaners at the front counter and in the back room. Scot, Eric's brother, also began his working career at Geneva Cleaners and still provides great support for the family business, while he focuses primarily on conquering some health challenges.
Geneva Cleaners began as Geneva Dry Cleaning and throughout the years; family members have worked in the shop and the business has been handed down to maintain the integrity of our vision and commitment to excellence.Eric took to working the front counter and enjoys working with people.
Geneva Cleaners began as Geneva Dry Cleaning and throughout the years; family members have worked in the shop and the business has been handed down to maintain the integrity of our vision and commitment to excellence.Eric took to working the front counter and enjoys working with people.
For over 50 years, Geneva Cleaners has provided dry cleaning services to Geneva and the surrounding communities, including Batavia and St. Charles. We are dedicated to reducing our environmental footprint in our offerings such as; car hop drive-up service, express bag service, same day service, shirt service, drapery cleaning, wedding dress cleaning, wedding dress preservation, alterations, tailoring, fire restoration services, and more.
Reviews (23)
Gigi Palumbo
Dec 07, 2021
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Katrina Hladilek
Dec 07, 2021
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They did take my 10 lb long muddy glitter wedding dress and cleaned it. I had a custom made dress and it was challenging to find a place that would take a risk and clean it so I’m pretty happy to find this place. Taking 1 star off because they didn’t call me back when the dress was ready. I made a check in call a week after due date and was told it’s ready for pick up. Also wait time is 4-6 weeks but probably longer because they may not call back.
Alli Savage
Nov 25, 2021
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Lee Shumow
Nov 23, 2021
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Amazing service and dry cleaning! The carhops (previously an option but standard with pandemic) are helpful, efficient, and very kind. I brought in my favorite “dress up” skirt which was deeply stained with mud after I tripped and fell off a poorly graded unlit sidewalk. I was not optimistic that the skirt could be saved, but every stain is completely gone and it looks like new! They are wonderful.
Patty Sullivan
Oct 19, 2021
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Norma Yario
Oct 07, 2021
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Park Place Toa
Oct 01, 2021
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Karen Fitzsimmons
Sep 17, 2021
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I took an evening gown to be pressed. Eric spent a lot of time with us, explaining how they press the gown, how delicate it is to do and was very honest with the process and how the dress could get a stain.
I never knew, some dresses could stain from being steamed.
The dress turned out beautiful!
I am so impressed with the time Eric spent with us, the care he took if my dress and the quality of the process.
Thank you, Eric!
I never knew, some dresses could stain from being steamed.
The dress turned out beautiful!
I am so impressed with the time Eric spent with us, the care he took if my dress and the quality of the process.
Thank you, Eric!
Olivia Nenoff
Jul 25, 2021
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Geneva Cleaners cleaned my wedding dress after the bottom and sides got dirty from my wedding day. It looked brand new when I picked it up! They were so attentive and called every step of the way to make sure they were doing what I wanted and to be careful with something so special. They are clearly experienced and I would recommend anyone needing to clean their wedding dress after their big day goes here!!
Brian Schatteman
Dec 18, 2020
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Tommy R.
Nov 18, 2020
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Diana L.
Aug 17, 2019
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Alex B.
Aug 03, 2019
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DO NOT GO HERE.
This place is horrible and insanely unprofessional. I gave them a beautiful brand new leather jacket, and when I went to pick it up it had a pen mark and brown stains on it. They apparently steam cleaned it without talking to me. On the tag, it says "send to leather professional ONLY," which they obviously didn't do. On top of this, they inferred that I was the one who got the pen mark and stains on my jacket. Good thing I checked it before I dropped it off and it was still spotless. So, I came in to try it on and the jacket SHRUNK and the beautiful soft leather
This place is horrible and insanely unprofessional. I gave them a beautiful brand new leather jacket, and when I went to pick it up it had a pen mark and brown stains on it. They apparently steam cleaned it without talking to me. On the tag, it says "send to leather professional ONLY," which they obviously didn't do. On top of this, they inferred that I was the one who got the pen mark and stains on my jacket. Good thing I checked it before I dropped it off and it was still spotless. So, I came in to try it on and the jacket SHRUNK and the beautiful soft leather
M. M.
Apr 01, 2019
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Friendly, quick and great attention to detail. I was going to a different place for a while and one of my suit jackets had a missing button. The other place never bothered to fix it or even mention it. I brought it here and they fixed it immediately, without me even mentioning the missing button. I have no reason to go anywhere else.
Malgorzata P.
Aug 21, 2018
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Jeanette P.
Jan 25, 2018
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Pros: great location if you live near downtown Geneva, all employees are friendly and carhop service is great
Cons: about a dollar per shirt higher than other local cleaners, (just about $3/shirt for cleaning) quality of cleaning and pressing- in particular pressing (see photos: you shouldn't have to steam and/or iron shirts after picking them up from a dry cleaner)
Dropped off 8 shirts, 5 of them require repressing. Not only were all wrinkles not removed, many wrinkles were pressed into the shirt cuffs, collars, etc. and now require repressing. Disappointed.
Cons: about a dollar per shirt higher than other local cleaners, (just about $3/shirt for cleaning) quality of cleaning and pressing- in particular pressing (see photos: you shouldn't have to steam and/or iron shirts after picking them up from a dry cleaner)
Dropped off 8 shirts, 5 of them require repressing. Not only were all wrinkles not removed, many wrinkles were pressed into the shirt cuffs, collars, etc. and now require repressing. Disappointed.
Lori P.
Oct 04, 2017
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Seriously the BEST!!!! I brought them my mom's wedding gown that was 45 years old and as you can imagine, extremely yellowed. I wanted to know if they could bring it back to white for me to wear on my wedding day this September. Eric, Joey, Nacho and the team all examined my dress to determine its material and decide how to clean it. After much discussion, Eric (the owner) suggested doing a multi-bath system that lasts about a week. He said his mom used to use this process growing up and it has the best success. It was reassuring to hear that this cleaners is a multi-generational business
Quin T.
Sep 11, 2017
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I decided to try this place out for the first time and they were great! I like the hop car service, where you pull up to a slot numbered 1-4 and an attendant comes right to your car to take/deliver your items. I live in St. Charles, but due to language barriers at my present cleaners, I wanted to try someone where I could actually have a conversation with on a normal decibel level and I found the staff very personable at Geneva Cleaners. The young lady that attended to me, thoroughly explained the process, the current renovations, the hours of operation and before quoting me a price to dry-clean
Tracy B.
Mar 27, 2017
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Very disappointed. I dropped off 9 items this morning for their one day service. After picking the clothes up and opening the plastic there was an overwhelming odor of chemicals and what smelled like lighter fluid.
I called and spoke with the owner and she was patronizing and rude. I felt like I was being cross examined. She seemed to doubt my assertion that the clothes have a terrible odor and decided to go on about how long they have been in business and how complicated the dry cleaning business is.
I will never use this place again and recommend you don't either.
I called and spoke with the owner and she was patronizing and rude. I felt like I was being cross examined. She seemed to doubt my assertion that the clothes have a terrible odor and decided to go on about how long they have been in business and how complicated the dry cleaning business is.
I will never use this place again and recommend you don't either.
Mel V.
Jun 14, 2016
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Brought my wedding dress here after an accident on the dance floor. They couldn't make any promises, but said they'd do their best. It just happens that their best was better than I could have hoped for. I haven't even picked up my dress yet as they're still working on preserving it and boxing it up, but a girl from the store called me and sent me photos because she knew how important this was to me. Thank you Geneva Cleaners for saving me from every brides red wine nightmare!
Rob P.
Dec 22, 2015
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Lindsay B.
Aug 16, 2013
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I do not regularly use the Geneva Cleaners, however, I did use them for my wedding day. I did not have my dress altered by the shop where I bought my dress, so I needed to find somewhere else to have my dress pressed before my big day. It cost $75 to have the dress pressed and ready for the day, but it turned out perfectly. The service was very friendly, and they really made me feel special before the big day. They were also able to get my dress done quickly- I picked it up within 48 hours. I would definitely use this cleaners regularly if it was closer to where I now live. I would highly recommend
Stephanie H.
Jan 27, 2013
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We have been going here for 3 years and only recently did I have an issue with a garment they cleaned. After an attempt to fix it didn't go well, the owner and manager were very fair with us. They kept our business by doing so, and I feel even more loyal to them now.
Car hop service also keeps us going back - so convenient!!
Car hop service also keeps us going back - so convenient!!