The Priority Toyota Chesapeake finance department is focused on ensuring your experience exceeds your highest expectations. Our friendly finance managers work with people from all over including Chesapeake, Virginia Beach, and Norfolk to ensure our customers get the right finance program at competitive rates.
Our team of Master Toyota technicians has the experience and equipment necessary to perform the highest quality maintenance and auto repair on your vehicle. Use our website to schedule your next appointment at your convenience in order to keep your vehicle running at maximum capacity.
Our team of Master Toyota technicians has the experience and equipment necessary to perform the highest quality maintenance and auto repair on your vehicle. Use our website to schedule your next appointment at your convenience in order to keep your vehicle running at maximum capacity.
Services
To adhere to VIRGINIA STATE GUIDELINES, we strongly encourage all individuals to ARRANGE TRANSPORTATION upon drop off or vehicle check in; to better accommodate social distancing in the waiting area. STATE INSPECTIONS are only available first come, first serve; regardless of appointment for service, maintenance, and/or repair.
Priority Toyota Chesapeake is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota.
Whether you've found your favorite model, or are undecided between a couple, a test drive can help you finalize your decision. Here at Priority Toyota Chesapeake, we're more than happy to help! Please take a moment to complete the following information so that we may better serve you. Once you have submitted your information, you will be contacted by a customer service specialist.
Do you have a car, finance, or service question for us? Or do you just need help finding our dealership in Chesapeake, VA? Give us a call and let our team help you out with any questions you might have. They are here to help answer any questions regarding our inventory, a test drive, car service, or financing.
Allow Priority Toyota Chesapeake to ease your search for a new vehicle with a pleasant, pressure-free experience! Buying a new car should be an exciting experience, and we're committed to providing you with just that - from our knowledgeable sales team to our experienced finance team, we're prepared to make the entire process an enjoyable one - just give us the chance to prove it!
Reviews (18)
Clint M.
Jan 04, 2022
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If you are looking for a great salesperson here she is! Kristin was exactly how I expected a salesperson to be. She approached me in the parking lot, and was very helpful and knowledgeable. She was very commutative through the whole car buying process and checked on me days after the sale to make sure I was enjoying the truck. Don't get stuck with second rate, call Kristin Thoms.
Buddy Hamblin
Dec 31, 2021
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Scam artist. Period. Lied to by internet people to get you in the dealership for vehicles that aren’t actually available for sale. Oh, but we have other vehicles that aren’t what you inquired about available. We drove over an hour for an appointment to purchase, only to be told what we wanted was sold while we were driving. Almost a week later, another Priority location did it a second time. It turned out to be the same vehicle with the same VIN # they were advertising falsely. That’s not a mistake. Vehicle purchases are crazy right now, but you also see what dealerships genuinely care about
Juliana Ratton
Dec 30, 2021
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Naor was super helpful! He found exactly the truck I was looking for and updated me almost daily with its estimated delivery date until it got to the dealership. He is genuine and not pushy, he gave me all the information. He answered all of my questions throughout the whole process, even the random texts! He made my first solo car buying experience painless and easy. 100% ask for Naor when you go to buy a car
Ray N.
Dec 16, 2021
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Aaron Odom
Dec 15, 2021
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Meghan O'Malley
Dec 13, 2021
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My first impression of this dealership was extremely sour. I came in looking for a vehicle that was still in production and not on lots, yet other dealerships had coming in soon and was showing up in their inventory. The original salesman outright lied to me and told me that they other dealerships were lying, and that the inventory they claimed they had coming was actually Priority's stock (huh? how does that even make sense). I phoned and spoke with a sales manager the next day to complain about my experience and express concern for the lies this man was spreading to potential customers. He assured
Jesse Adamson
Dec 09, 2021
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We almost bought a car from here until we were used. While we were looking for a car on the lot another salesman walked up to our salesman and said "here test drive this one" and threw him the keys. It was a 2015 Toyota Corolla going for 15k. We test drove the car and loved it. We said okay let's do it and while we were walking into the dealership to do paperwork that salesman walked back up to our salesman and said "thanks for your help I just sold that car while you were on the test drive." Apparently there was a customer that was trying to negotiate numbers on that car so they decided to scare
David S.
Nov 30, 2021
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M. Croy
Nov 17, 2021
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I'm a little behind with this one. I had service done in Oct, but also had a door ding addressed. I had put a deep scratch in our 2012 4runner. The paint shop was able to repair it, matching the old paint perfectly. Thanks for another job well done. Of course the scheduled service was it's usual excellence too. Thanks Kenyan.
Katie Schulz
Sep 27, 2021
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Great experience with this dealer. Especially with our sales guy Joey Balsamo! He was awesome. He knew exactly what I was looking for, and when the Tacoma I was interested in came in inventory he called to let me know. He made sure everything was just as I wanted it to be so I could surprise my husband! So easy to work with, no hassle or high pressure.
Brandy Maas
Sep 23, 2021
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Kirk P.
Aug 16, 2021
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If you are looking for great customer services, truthful sales people, and good experience I would recommend looking elsewhere.
If you were to purchase a vehicle from here Please ensure it's only based on pricing, not on the services they offer!
I truly wish I would have gotten all of the services they offer with the purchase of a new vehicle in writing. Service has been lousy, maintenance/service staff acts as through everyone owes them something for taking a phone call, answering a question, etc.
Please read the warranty on the vehicle with a keen eye and get everything your sales person
If you were to purchase a vehicle from here Please ensure it's only based on pricing, not on the services they offer!
I truly wish I would have gotten all of the services they offer with the purchase of a new vehicle in writing. Service has been lousy, maintenance/service staff acts as through everyone owes them something for taking a phone call, answering a question, etc.
Please read the warranty on the vehicle with a keen eye and get everything your sales person
Rachel J.
Feb 13, 2021
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Worst service ever, no wonder why they have 2 stars review. First of all website schedule is 9am-6pm. I called and they said I can walk in at 8am. I was on line before the service department opened with 6 cars in front of me. I was there for oil change only. The person who checked me in said it will take couple of hours. From 8am-10pm I received no update and ask how many more hrs she said couple more hrs. At 12 I asked again she said they haven't started my car. I told I will take my car and go back next time. It took them another 20 mins to go get my car. When I was in TX when this Covid
Jared G.
Jan 09, 2021
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First of all it pains me to have to write this because I like priority Toyota but today I went in for my 10 o'clock appointment for a recall for my 2005 4runner which was suppose to take one hour. when I got there at 10 AM I turned over my key and waited. 2 1/2 hours later I was called to the desk and they said they needed a special part to order before they can start the recall so I waited 2 1/2 hours just for them to tell me they need to order the part.
Robert L.
Aug 20, 2020
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Came in Today My 1st time I saw several employees Wearing no masks Especially in Food area And I saw several wearing the mask wrong I wonder whomever worked on my car was wearing one?
I have health issues which.puts me in danger
And the older white man carry food to the server area No mask And the two lady works lower there masks waiting on customers This is dangerous and wrong
I have health issues which.puts me in danger
And the older white man carry food to the server area No mask And the two lady works lower there masks waiting on customers This is dangerous and wrong
Cynthia G.
Aug 19, 2020
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I hate to do this but this is the second time Priority Toyota has dropped the ball. I brought my vehicle in March for an inspection and tire repair. Two days later it was NOT DONE so I took my vehicle somewhere else and done inn30 minutes. Today was for an oil change and routine maintenance 4 hours later and still here.
I did schedule this appointment a couple of weeks ago.
My advice is find a better option and don't bother with the appt.
They did charge me for the service and gave a refund after I posted my
I did schedule this appointment a couple of weeks ago.
My advice is find a better option and don't bother with the appt.
They did charge me for the service and gave a refund after I posted my
Alexa S.
Oct 05, 2019
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Ciara C.
May 14, 2019
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I brought my car in for the latest recall involving software. I have never had my car serviced at Priority Toyota, but my coworker Mariah recommended I bring it there since I don't like Checkered Flag as she bought her trucks from them and was getting her recall done there. The woman on the phone was very polite when I called to set it up. When I got there, I thought my appointment was for 8:30am, but it was for 8. The first tech I spoke with was super nice about me being late since I didn't realize it and they took photos of my car and brought me inside where I was delivered to Bob.
