New Buick & GMC Dealership in Manassas, VA, Serving Fairfax, Chantilly, and Sterling, with Used Cars, Service, & Parts. Not available with lease, special finance and some other offers. Take new retail delivery by 11/30/21. 2. MUST BE A CURRENT OWNER OF A 2007 MODEL YEAR OR NEWER BUICK OR GMC VEHICLE OR A CURRENT LESSEE OF A 2016 MODEL YEAR OR NEWER BUICK OR GMC VEHICLE THROUGH GM FINANCIAL FOR AT LEAST 30 DAYS PRIOR TO NEW VEHICLE SALE.
3. Must finance through GM Financial. Some customers may not qualify. Not available with lease and some other offers. Choose a Buick, GMC service center in MANASSAS with skilled technicians and top technology. Have you been asking "Where is a new and used Buick GMC dealership near me?" Joyce Koons Buick GMC in Manassas, VA, serving Fairfax, Chantilly, and Sterling, is your home for all your automobile needs.
3. Must finance through GM Financial. Some customers may not qualify. Not available with lease and some other offers. Choose a Buick, GMC service center in MANASSAS with skilled technicians and top technology. Have you been asking "Where is a new and used Buick GMC dealership near me?" Joyce Koons Buick GMC in Manassas, VA, serving Fairfax, Chantilly, and Sterling, is your home for all your automobile needs.
Services
All Vehicles New Vehicle: Price excludes tax, registration/tags, destination, and processing fee of $1099. Amount includes all incentives and may require one/more of the following qualifying events: trade-in, competitive vehicle, GM owner, current lease; financing with GMF - not all customers will qualify.
As the world's first zero emissions, zero limits all-electric supertruck, HUMMER EV generates the power and technology to conquer the off-road with extraordinary confidence. The revolutionary Detroit-built HUMMER EV will leave everything you thought possible in a cloud of dust. To take on the toughest off-pavement obstacles, off-road dominance is engineered into every element of HUMMER EV.
Introducing Shop Online - a simple, innovative way to shop for a Buick & GMC vehicle online. This easy-to-use tool can help you find the perfect vehicle, pick your trim and accessories, select extended limited warranties and schedule delivery, if applicable. You can even estimate your trade-in value and monthly payments, find the latest incentives, and apply for credit - right on our website.
We know you're busy, so we want to make your new vehicle purchase as easy as possible! Shop online to find the perfect Joyce Koons vehicle for you, then give us a call or send an email. No need to come to the dealership - we'll take care of everything via phone or email, then deliver the vehicle to you!
Designed to create a seamless bridge between your vehicle and your connected life. Remote commands, in-vehicle apps access, Wi-Fi Hotspot and diagnostic tools connect you to an elevated ownership experience. Your vehicle is more than a means of transportation - it's a part of your life.
OnStar and Connected Services bring you more of what you love about your vehicle - a safer, more connected ride that creates a seamless bridge between your life and your travels.If you're in a crash, built-in sensors can alert an OnStar Advisor, who can send for help - even if you can't ask for it yourself.
OnStar and Connected Services bring you more of what you love about your vehicle - a safer, more connected ride that creates a seamless bridge between your life and your travels.If you're in a crash, built-in sensors can alert an OnStar Advisor, who can send for help - even if you can't ask for it yourself.
Reviews (18)
Curtis B.
Dec 17, 2021
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Dave Blaney
Nov 29, 2021
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Andrew Armstrong
Nov 13, 2021
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Susan Hypes
Oct 19, 2021
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This was the 5th vehicle I have purchased at Koons Honda/GMC. I am a return customer because the buying experience is pleasant, efficient and the sales team is great! So courteous and professional. They have never pressured me nor tried to sell me something I would not be happy with or unable to afford. I will definitely continue to choose these guys for my automotive needs for both sales and service.
Brian Lewis
Sep 30, 2021
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Recently, I needed my driver seat trim replaced. With a few hiccups in getting the trim ordered, once I connected with Terry, the Service Manager of Buick at Joyce Koons, my trim was changed very efficiently. Dealership arranged a loaner, picked up my car from my house same day, dropped the loaner for me to use and brought the car back same day and picked up the loaner. Excellent service that day. Joyce Koons keep up the good work. THANK YOU.
Cathy L.
Aug 23, 2021
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Terry and the service department at Joyce Koons were amazing when we needed a miracle on a Sunday afternoon.
When our family was driving from Florida to New York on Saturday, we stopped for the night in Lynchburg, VA and realized the tire was losing air. On Sunday morning we were hoping to get the tire repaired or replaced, and get back to NY that day. However, we found the 22" rim on our Yukon XL was cracked. We got the spare on and working, and found Joyce Koons service department was open on Sunday. I spoke with Terry, and the miracle began - they had our 22" wheel in stock! I
When our family was driving from Florida to New York on Saturday, we stopped for the night in Lynchburg, VA and realized the tire was losing air. On Sunday morning we were hoping to get the tire repaired or replaced, and get back to NY that day. However, we found the 22" rim on our Yukon XL was cracked. We got the spare on and working, and found Joyce Koons service department was open on Sunday. I spoke with Terry, and the miracle began - they had our 22" wheel in stock! I
Christopher Jay
Aug 17, 2021
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Way overpriced even though prices are clearly written within shop. Charged a $45 inspection fee, which was not outlined prior to work being completely that turned an $80 oil change into $126. Thankfully I had GMC points to pay for the service. Will not return.
Edit: GM repair shop called and was “confused with my complaint and why I had a problem with the final bill.” Well, it was $125 for a simple oil change and tire rotation. Thank goodness I had GMC points to pay for most of the bill. Folks, save your money, buy your own oil and attend YouTube academy to learn how to change it yourself
Edit: GM repair shop called and was “confused with my complaint and why I had a problem with the final bill.” Well, it was $125 for a simple oil change and tire rotation. Thank goodness I had GMC points to pay for most of the bill. Folks, save your money, buy your own oil and attend YouTube academy to learn how to change it yourself
Joel Mulbah
Aug 16, 2021
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I recently wrote a 1 star review expressing my bad experience with Joyce Koons Buick GMC; my car broke down less than 6 months after buying it leaving me in a position to pay hefty fees in repairs. But after the General Sales Manager, Tim Welton, reach out to me multiple times to help me solve my problem and even went as far as offering me a much better deal than the dealership near my house and google searching solutions on his own time, I have to changed my review to 5 stars. He was very helpful throughout the entire process and I am grateful because you do not get this type of service anymore
Ray Wiles
Aug 02, 2021
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Lisa R.
Jul 06, 2021
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My husband and I purchased a pre-owned 2015 Nissan Altima with a Platinum Protection Plan from Joyce Koons in March 2018. After having a mechanical issue with the car 30 months into our purchase, we contacted the warranty company only to be told the warranty had never been activated by the dealership.
This means that from the time of purchase to the time the warranty began was actually 30 months ($1525.) for a warranty we did not actually have. This is fraud.
My husband wrote to Shawn McGregor without receiving a response or resolution. After waiting for a response but not receiving one
This means that from the time of purchase to the time the warranty began was actually 30 months ($1525.) for a warranty we did not actually have. This is fraud.
My husband wrote to Shawn McGregor without receiving a response or resolution. After waiting for a response but not receiving one
Michelle S.
Jun 03, 2021
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Who writes a glowing review about a car dealership? Well I'm going to because this is like the Trader Joe's, Nordstrom's, Southwest Airlines of car dealerships! Let me explain.
- I decided to lease a car from Joyce Koons in December 2020 because I squeezed all of the local dealerships for the best possible deal. Koons came in so far below the others I thought I was being tricked. I wrote to ask for a full breakdown with all costs included (kind of annoyed), but unbelievably the salesman confirmed that everything was included in the quote. And still I was able to talk them down a
- I decided to lease a car from Joyce Koons in December 2020 because I squeezed all of the local dealerships for the best possible deal. Koons came in so far below the others I thought I was being tricked. I wrote to ask for a full breakdown with all costs included (kind of annoyed), but unbelievably the salesman confirmed that everything was included in the quote. And still I was able to talk them down a
Chesley Robison
May 01, 2021
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Dawn S.
Jan 15, 2021
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Jose L.
Mar 18, 2019
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Maggie M.
Nov 19, 2018
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I've had two bad experiences. I'll try to be brief. First time I had my Buick LaCrosse in for service I was quoted one price over the phone and was giving another price when I got there. I literally had about $2 more in my bank account then the original quoted price. I was livid and stormed out without my car.
Second time, I dropped my car off on a Sunday . My car had a tire/ rotor issue, so unfortunately , my car sat for about 6 weeks. Luckily, I had a back up vehicle to drive to work. It had been extremely rainy for those six weeks. My car ended up with a very wet trunk and
Second time, I dropped my car off on a Sunday . My car had a tire/ rotor issue, so unfortunately , my car sat for about 6 weeks. Luckily, I had a back up vehicle to drive to work. It had been extremely rainy for those six weeks. My car ended up with a very wet trunk and
Craig M.
Nov 04, 2018
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They set the standard by which others are measured
I have now bought my 4th car here, a used one for my student son. I had complete confidence in getting a 12 year old car because of the consistent reliable interactions I had buying my GMC truck (i love that diesel Canyon BTW), and a couple of Honda on the other side side of the lot. Every employee is attentive and clearly communicates what to expect, and when. I have never been stranded in waiting. My only complaint is they could use better wi-fi in the lounge, :) , but what really matters is their honesty and fair pricing. I never used a dealer
I have now bought my 4th car here, a used one for my student son. I had complete confidence in getting a 12 year old car because of the consistent reliable interactions I had buying my GMC truck (i love that diesel Canyon BTW), and a couple of Honda on the other side side of the lot. Every employee is attentive and clearly communicates what to expect, and when. I have never been stranded in waiting. My only complaint is they could use better wi-fi in the lounge, :) , but what really matters is their honesty and fair pricing. I never used a dealer
Kathy B.
Sep 05, 2018
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By far the worst customer service. Brought my brothers truck in for a oil change. Services are to lazy to stand up to greet you. Very unfriendly. Was told about an hour... 1.5 hours later had to check on it which they told me any 5-10 more mins. 20 mins later he came in the waiting area to ask if I wanted a car wash. Really that was on the service order?!?! Never ever will come here!!!! What a waste of time.
C. C.
Oct 30, 2016
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We went by the dealer 2x this weekend looking for a new Yukon. We have had some bad dealings with another dealer, Jerrys Chevy, and were not looking forward to working with another dealer.
We were surprised to find that Koons was much different. The sales guy, Philip, was very nice and there was no pressure.
We couldn't agree on a price and didn't buy a car, but we will be going back there when we need a new car.
We were surprised to find that Koons was much different. The sales guy, Philip, was very nice and there was no pressure.
We couldn't agree on a price and didn't buy a car, but we will be going back there when we need a new car.
