The best auto repair experience I have ever had: friendly, honest, reasonable priced and fast. What more could a person want. Very Professional and friendly people to do business with. As a new customer off the street, they treated me with respect as if I had been a customer for years. Took care of the starter on my BMW within a day.
Will be returning for regular service. No one knows YOUR BMW like Elite! We have the latest in diagnostic equipment, providing all the capability of a dealership. Our Master Technicians are up-to-date with the latest information, training and certifications to properly diagnose and repair your BMW.
Will be returning for regular service. No one knows YOUR BMW like Elite! We have the latest in diagnostic equipment, providing all the capability of a dealership. Our Master Technicians are up-to-date with the latest information, training and certifications to properly diagnose and repair your BMW.
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Hobbies: Spending time with family and friends, taking care of grandbaby, riding motorcycle, running and working out, gardening, attending live music venues. Featured in a video Podcast on Carm Capriotto's, "Female Succession - Our Future Female Shop Owners". Hobbies: Spending time with her family and friends, traveling, line dancing, concerts, working out and ATV riding.
No one knows YOUR BMW like Elite does! We have the latest in diagnostic equipment. Our lap top computer is capable of doing everything they can do at the dealership. Our Master Technicians are right up to date with the latest information to properly diagnose and repair your BMW. As always Elite treats you like family!
Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details. If scheduling an appointment for Monday morning please contact the shop at 401-244-5909 to confirm prior to bringing in your vehicle. Be the first to know about our special offers!
Repairing an oil leak in a 2007 Lexus ES-350 sometimes can be tricky, this oil leak was leaking at timing cover seal which we needed to remove engine to complete. Toyota Supra - Setting up car for the track, this type of alignment allows us to custom spec alignment to drivers specifications. Elite Auto Repair is committed to ensuring effective communication and digital accessibility to all users.
My 2006 audi a4 1.8T was having an issue with the axles. A previous mechanic was unable to diagnose the issue. I took it to elite. They are extremely professional right off the bat. They do a diagnoses and then send it to you via text, and it shows what's running fine, what needs immediate attention, and what will have issues down the line.
Reviews (24)
Jeanne Cunha
Dec 28, 2021
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David DaveyC Cervone
Dec 16, 2021
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Elton Manengeri
Dec 12, 2021
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If you have a car that you care about, bring it here. If you want to be ripped off by a greedy mechanic, go somewhere else. It’s pretty simple.
These people are professional and well organized. They know what they’re doing and will fill you in on everything. Not to mention how extremely friendly they are.
I personally don’t know any other auto repair shop who seemingly cares more for the condition of my car than I might. Or one that will drive you home after leaving your car at the shop, and even offer to pick you up afterwards as a complimentary service.
These people are professional and well organized. They know what they’re doing and will fill you in on everything. Not to mention how extremely friendly they are.
I personally don’t know any other auto repair shop who seemingly cares more for the condition of my car than I might. Or one that will drive you home after leaving your car at the shop, and even offer to pick you up afterwards as a complimentary service.
Jill Douglas
Nov 26, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Elite’s performance exceeds industry standards. I’ve been a happy customer for five years now. Mike always keeps me appraised of what my car needs to run like new. The Elite team is capable, professional, and friendly, and they make it easy for me to get the job done. I definitely recommend.
Services: Oil change, General repairs & maintenance, Check engine light diagnostic, Steering / Suspension, Exhaust, Tires, Brakes, Engine repair, Wheel alignment, Battery, Interior vacuuming, Air & Cabin Filter, Tuning
Elite’s performance exceeds industry standards. I’ve been a happy customer for five years now. Mike always keeps me appraised of what my car needs to run like new. The Elite team is capable, professional, and friendly, and they make it easy for me to get the job done. I definitely recommend.
Services: Oil change, General repairs & maintenance, Check engine light diagnostic, Steering / Suspension, Exhaust, Tires, Brakes, Engine repair, Wheel alignment, Battery, Interior vacuuming, Air & Cabin Filter, Tuning
Pat Lytle
Nov 22, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Elite Auto Repair is consistently the BEST car repair service in this area. Mike and Carly are professional, courteous and friendly. The technicians are professional and thorough in their work. They are trustworthy and honest in their assessments and work. I give Elite Auto Repair my highest recommendation!
Services: General repairs & maintenance, Tires, Brake service & repair, Wheel alignment
Elite Auto Repair is consistently the BEST car repair service in this area. Mike and Carly are professional, courteous and friendly. The technicians are professional and thorough in their work. They are trustworthy and honest in their assessments and work. I give Elite Auto Repair my highest recommendation!
Services: General repairs & maintenance, Tires, Brake service & repair, Wheel alignment
Edward M.
Sep 24, 2021
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Matt Lev
Sep 17, 2021
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My 2006 audi a4 1.8T was having an issue with the axles. A previous mechanic was unable to diagnose the issue. I took it to elite. They are extremely professional right off the bat. They do a diagnoses and then send it to you via text, and it shows what's running fine, what needs immediate attention, and what will have issues down the line. My car sounded bad before I took it in, now it sounds and handles better. If you want your vehicle taken care of to a beautiful standard, this is the place. I was highly impressed with both the quality of work AND professionalism of the staff. Great people.
Griffin Fraser
Sep 14, 2021
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INCREDIBLE service! My car feels brand new. These guys took care of me, provided rides to work, and even a loaner car when they needed some extra time with the car. It was my first time bringing my car in to them as I am new to the state and it blew me away. They made me feel like family. They were honest transparent and did an amazing job. True experts!
Brittany J.
Aug 27, 2021
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Great team and great service! They are very thorough and fair. Diagnostics came with photos and explanations. Pricey compared to other shops but you get what you pay for. If you have a foreign car, you want to make sure it's in good hands. They've been taking great care of my little Audi. Must say they've been better than the dealership too! Highly recommend
Michael Botelho
Aug 20, 2021
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Recently moved back to the area, and these guys are amazing!
Fantastic experience with the entire staff! Everyone was extremely professional, courteous, and personable.
Folks at the shop kept me up-to-date on what they were doing, and why.
Cannot recommend this team of professionals enough, and I now trust no one else to work on my Japanese Truck, and German car.
Well done.
Mike
Fantastic experience with the entire staff! Everyone was extremely professional, courteous, and personable.
Folks at the shop kept me up-to-date on what they were doing, and why.
Cannot recommend this team of professionals enough, and I now trust no one else to work on my Japanese Truck, and German car.
Well done.
Mike
Jennifer B.
Jul 22, 2021
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Best team ever! These folks fit me into their already busy schedule. I was heading out for a short vacation and wanted to get my fluids topped off. They fit me in without question. They saved me from blowing my engine. I was down 4 quarts of oil. Had these fabulous folks not fit me in...I would have been in great trouble while away.
The ELITE team is the Best!!!
The ELITE team is the Best!!!
Craig Cardullo Craig
Jul 04, 2021
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I would not hesitate to recommend Elite Auto Repair. It was my 1st time using them and they were fantastic. Mike is great and very friendly as was the rest of the staff. He took plenty of time going over their report of what they did and what they recommend doing. I have used a lot of dealers and repair shops over the years and the report they gave me on my car was by far the best presented and most detailed that I have ever seen. The report contained images of the problem areas so you can see exactly what they are talking about. Their garage area is exceptionally clean. It is easily apparent that
Michael P.
Jun 29, 2021
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I visited Elite Auto for the first time and I couldn't be happier. They are knowledgeable, so friendly and really make you feel like you are in the best hands possible (well your car) but you get it.
They did a thorough inspection of my new (used) BMW and provided me a checklist of allllll the things from anything major to much smaller items. They went over anything with a safety concern and we were able to pinpoint the things I needed to do sooner than later, and even made a plan for the other items that can wait.
I feel that they have my better interest at heart and are not trying to
They did a thorough inspection of my new (used) BMW and provided me a checklist of allllll the things from anything major to much smaller items. They went over anything with a safety concern and we were able to pinpoint the things I needed to do sooner than later, and even made a plan for the other items that can wait.
I feel that they have my better interest at heart and are not trying to
Steven K.
Jun 07, 2021
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I as mentioned spent the Eight Thousand. I did think they would continue to. Service me. Especially after being dismissed when I disputed a, tow charge the same day. Nevertheless on my way home I was almost killed the brakes gave way. U would think that they would not have given the car back in that condition. Funny they have a billboard advocating a new day and a new start. Obviously they need to. Look within their own Co instead of worrying about the conduct of others. Submitted by Steven Larry Kaye Esq.
Matt X.
Apr 30, 2021
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I had my first visit to Elite Auto recently, and I was very pleased. As a picky car owner I'm very happy with the level of service and courtesy I received here. The staff is excellent to deal with and they treat your car properly. They are also very fair, they had a chance to charge me more but didn't and by doing that earned my business long term. I will definitely be coming back.
John A.
Aug 12, 2019
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Mike and his team did an unbelievable job of getting me out of a jam. I was in Newport for a wedding late on a Friday when my Audi A4 broke down. My regular mechanic in CT recommended Elite and they did not disappoint. By Monday morning, my car was taken care of and a stressful situation was made very easy. Highly recommend, very honest, transparent and empathetic - and I was a complete stranger. Appreciate the help.
Martin W.
Feb 24, 2019
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My wife and I now own two mid 80s European sports cars, a 1988 Ferrari and a 1986 Porsche 911. The 911 comes to us from the personal collection of Jim Paiva, owner of the shop. We first test drove the car in the fall and I noticed a slight skip in the acceleration between the lower gears. (The car has been stored for some time and I believe Jim when he sad he had never noticed it before). So he and his crew began the diagnostic nightmare of trying to figure out what I know to sometimes be nightmares with these mid 80s Porsches and their (at the time state of the art) but now, ancient computer
Alexx D.
Jan 31, 2019
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Great service again today! I don't typically right reviews, but today I absolutely had to make an exception after their team member Michael offered me super quick relief this morning. This was also after I 100% panicked and yelled during both, my call with Him, and while on my commute to work this morning! The problem I was worried about most, getting seen right away and being back on the road quickly. Turns out this wasn't a problem at all! Plus the Elite team was able to determine the fix right as I drove in. I still kinda can't believe I didn't figure it out myself after
Mr. K.
Oct 05, 2018
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So second time I've tried to use them for service and they failed miserably again. I called to obtain pricing for an oil change. You would think simple enough right? Wrong! I said I have a 2012 Audi S4, just looking for price for an oil change. She said "sorry, we don't give quotes over the phone" I said excuse me, not looking for a "quote" looking for a price on an oil change. Sorry we can't give you that info over the phone. You would think I was asking for a pricing on painting a car or something?? Oh well, now I know I will never attempt to use them again
Zach O.
May 16, 2018
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As a surgical resident, I pay attention to the needs of a patient and never make them feel like they're a number or commodity. Sadly, this kind of basic humanism and decency wasn't extended to me by Elite Auto Repair during my encounter with their shop on 5/14/2018.
I had recently returned from a friend's wedding to find that my driver's side rear window wasn't closing likely secondary to a faulty regulator. I took the car into the shop and mentioned that I might also need an oil change, but I wanted an estimate for services first--typically an authorization has to be
I had recently returned from a friend's wedding to find that my driver's side rear window wasn't closing likely secondary to a faulty regulator. I took the car into the shop and mentioned that I might also need an oil change, but I wanted an estimate for services first--typically an authorization has to be
Leyla T.
Feb 11, 2018
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My husband and I have been bringing both our vehicles to Elite Auto Repair for about 2 years now. We have a Mercedes Benz SL550 and a Grand Jeep Cherokee. The mechanics here are well knowledgeable in high end vehicles and average every day vehicles.
They're professional, prices are reasonable, and customer service is very friendly.
I highly recommend Elite.
They're professional, prices are reasonable, and customer service is very friendly.
I highly recommend Elite.
Aaron R.
Aug 14, 2014
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I moved to the Providence area in summer of 2012. Took me a little while and a lot of research before I found a car repair place that seemed trustworthy, and eventually I chose Elite. So far, I have been happy with the results. The prices are a little on the high side, but not unreasonable (especially since they're primarily a high-end repair shop, and I drive a 2007 Toyota Matrix XR w/116k miles). More importantly, I like how they're willing to engage me in a honest discussion of what my car does and does not need to have done to it. I'm a broadcast engineer who needs a reliable
Amanda D.
Mar 07, 2013
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Elite Auto Repair is not an honest place to go for repairs.
The flippant woman at the front desk quoted me an outrageous price for a part I needed to fix my window's motor and then backed up when I pointed out the part was considerably less online. She also wanted to charge me over $100 for a "consultation fee" just to look at my car to make sure I actually needed the motor.
After I went there and got the overpriced quote, I found the next closest place on yelp which was Let's Meet By Accident / National Auto Specialty. There I was treated like I was the owners' daughter
The flippant woman at the front desk quoted me an outrageous price for a part I needed to fix my window's motor and then backed up when I pointed out the part was considerably less online. She also wanted to charge me over $100 for a "consultation fee" just to look at my car to make sure I actually needed the motor.
After I went there and got the overpriced quote, I found the next closest place on yelp which was Let's Meet By Accident / National Auto Specialty. There I was treated like I was the owners' daughter
Lisa D.
Mar 07, 2012
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I did some research and landed at Elite Auto after being dissatisfied with the service and cost of dealer-based maintenance. I couldn't be happier with Elite as my regular "shop".
They know what they're doing, as most of the folks here have years of tenure at the very dealer service centers that will charge you more. They know the service requirements and weaknesses for my Volvo, and I trust them to keep me in sync with manufacturer guidelines.
Elite has never pushed service I didn't need, though they've told me six months in advance of anticipated or recommended
They know what they're doing, as most of the folks here have years of tenure at the very dealer service centers that will charge you more. They know the service requirements and weaknesses for my Volvo, and I trust them to keep me in sync with manufacturer guidelines.
Elite has never pushed service I didn't need, though they've told me six months in advance of anticipated or recommended
