Our customers are our neighbors and friends. We strive to make each of our customers feel as if they are at home and amongst family and friends. Come on in and visit with us, have a free cup of coffee- yes, we said free coffee, and let us serve you. Bring your kids and enjoy an ice cream or a cold soda.
Bring in your dog and we will give it a treat. Part of our great service is being a full-service gas station. A rarity in today's marketplace, we allow you to relax in the comfort of your car whether rain, snow, or shine. Gas, oil, and other automotive fluids can easily wreak havoc on your important clothing.
Bring in your dog and we will give it a treat. Part of our great service is being a full-service gas station. A rarity in today's marketplace, we allow you to relax in the comfort of your car whether rain, snow, or shine. Gas, oil, and other automotive fluids can easily wreak havoc on your important clothing.
Services
Ross Mutrux is the owner and head mechanic. He has been a mechanic for, well, forever. While working for a local dealership as a mechanic, he decided he wanted to start a business focused on customer service and truly connecting with the customer. Ross focuses on having a friendly smile and a concerning ear for every customer.
Reviews (9)
Joe M.
Oct 19, 2021
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Took my wife's car in for an inspection today. It worked fine - drove and started just fine prior to taking it in. But we come to pick it up and it doesn't start. Seems electrical as the dashboard doesn't light up - this is while it's still sitting in their parking lot. They jumped her car and said to check with oreillys (where we recently bought her battery from 2 weeks ago). I turn the car off and try to restart it - nothing. I think it was just the anti-theft system was triggered so I just reset the battery - and it starts fine...
However, I went inside and told them about the problem - asked
However, I went inside and told them about the problem - asked
Kimberly Alexander
Sep 01, 2021
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Critical: Professionalism
I had to wear a mask to protect myself from gas attendant. Feel bad for all the other people they are probably spreading the virulant strain of virus to.
Also I was waiting by my pump and a lady drove past me to other side and was waited on first. Bad customer service all around.
Services: Air conditioning, Tires, Oil change, Fuel delivery, Body & Trim
I had to wear a mask to protect myself from gas attendant. Feel bad for all the other people they are probably spreading the virulant strain of virus to.
Also I was waiting by my pump and a lady drove past me to other side and was waited on first. Bad customer service all around.
Services: Air conditioning, Tires, Oil change, Fuel delivery, Body & Trim
Gabriel Sesmas
Jul 21, 2021
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I am always extremely impressed by Mutrux’s services. But what really separates them from the competition is the kindness of the boss and all the workers. They are an incredibly friendly and helpful group that always goes the extra mile to please their customers. I had a flat late in the day yesterday and they were booked solid with appointments, but they didn’t turn me away. They were able to help fix my tire, which is great because I have a road trip planned for the weekend. And the older gentleman in the Navy hat, unfortunately I didn’t get his name, gave me a ride to my house because
Sam Deering
Apr 12, 2021
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I went in at 7 in the morning it was done by 3 that day for an oil change, and alternator checked and diagnosed. I didn’t get up sold any products or pushed things that don’t need fixing. A great level of customer service and professionalism from everyone I talked to. Oil change was a tad pricey but average as it can be for someone too busy (in my case, but laziness for most others) to change it themselves.
I would recommend this to a friend for customer service alone. Thanks guys saved me a couple hours I didn’t have for myself.
I would recommend this to a friend for customer service alone. Thanks guys saved me a couple hours I didn’t have for myself.
Savannah Griggs
Mar 01, 2021
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I’ve been to mutrux several times for oil change, inspection, tire balance, etc and they’re always very nice but the prices are outrageous. $209 to replace my spark plugs on my ‘07 Corolla. When I arrived they could not give me an estimate on the service I wanted because “he isn’t a mechanic”. Well $150 in labor alone (my car was At the shop for less than three hours), and even more to turn off a light or something I never asked them to. The explanation of the price wasn’t very helpful over the phone. I also asked them to not roll down my window (it’s off track) and they did. I
Nikki Wilson
Sep 05, 2020
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Important for a woman to find a place that takes care of your mechanical issues without any concerns with being taken advantage of financially or otherwise... Accommodating, courteous, honest service is what I experienced. Estimated cost was double what I was charged and was super impressed with the small town service I felt like I had received from this family's business. Highly recommend.
Grace Dow
Jul 18, 2020
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Positive: Professionalism, Punctuality, Quality, Value
This is the only auto shop that my husband and I will take our vehicles to while we live in Columbia. We have taken our vehicles to them multiple times and have never been disappointed. They are trustworthy, customer service oriented, and very knowledgeable. Best repair shop in Columbia by far!
Services: Engine repair, General repairs & maintenance
This is the only auto shop that my husband and I will take our vehicles to while we live in Columbia. We have taken our vehicles to them multiple times and have never been disappointed. They are trustworthy, customer service oriented, and very knowledgeable. Best repair shop in Columbia by far!
Services: Engine repair, General repairs & maintenance
Grace Rahmoeller
Jul 10, 2020
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Called everywhere to find a mechanic that would be able to checkout my a car before I purchased it. When I called, they were obviously very busy, but they made it a priority to get me in time before I had to go to work. Wonderful customer service! Seems like a great family business with great teamwork. Great prices and wonderful service! Thank you!
Daquilla M.
Jun 23, 2019
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