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Novant Health Pine Lake Family Physicians-Hemby Bridge
Our family medicine practice is located near the intersection of Lawyers Rd and Stevens Mill Rd. Our health professionals strive to improve the comfort, lifestyle and function for patients who need reliable family medical care throughout all phases of life. We provide a full range of healthcare services for infants, children, adolescents and adults.
Services
The health services of Novant Health Pine Lake Family Physicians provide the highest standard of care to you and your family. Our entire staff works together to partner with you in the long term planning of your total healthcare needs. Through this strong proactive approach - combining disease prevention, health promotion and treatment - we strive to help you attain the healthiest life possible.
In our practice we believe that care of the highest possible quality is the most efficient and effective for our patients. Learn here about some of the ways we demonstrate our quality and other ways we are working to maintain and advance quality. We are proud of our association with Novant Health and the commitment shown to high quality healthcare.
We at Novant Health Pine Lake Family Physicians are pleased to announce that we have a new website! We hope you find the site easy to navigate and the features easy to use. Feel free to login to your MyChart account right from the homepage, or to request an appointment with your provider of choice.
A physician with board certification in the field of family medicine is a medical doctor who has completed three years of training after medical school. Typically referred to as "family physicians, " these providers are trained in all major medical areas, allowing them to care for you and your entire family, from newborn care through care for the elderly.
We're with you on every step of your journey toward health and wellness - not just when you're sick. To prevent future illness and improve your health's current condition, we encourage you to schedule annual wellness exams. Our philosophy has always been to emphasize sound healthcare practices and education in the hope of improving the well being of our patients.
Reviews (10)
Johnathan M.
Johnathan M.
Dec 01, 2021
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Every visit to this office has been a pleasant experience. I am always treated as a priority while being addressed with courtesy, compassion, and professionalism.
Thank you Melissa and team.
Champion Carpet Care Llc
Champion Carpet Care Llc
Nov 28, 2021
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Dr. Carlson and her staff are amazing and definitely put in the effort to not only inform and educate you on what's going on but also makes you feel comfortable and confident with using them and thier services.
Seewah Says
Seewah Says
Nov 20, 2021
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Really was frustrated and disappointed when my appointment was cancelled the day before the appointment because the physician no longer takes new patients. Why wait until the day before when I’ve had an appointment scheduled for well over a month. Now I’m out of my medications and have to wait for another appointment with a new office or go back to my previous physician. Either way I’m out of medicine and will have to wait who knows how long until I can see someone with availability. I’ll certainly never recommend this office.
Patricia Rogers
Patricia Rogers
Nov 12, 2021
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Great medical office environment. Awesome front line professionals. My primary physician is
Dr. Jennifer Honeycutt. She shows a great care about my health and wellness. I lost over 71 lbs under her care without surgery, diet pills, or special diet. My numbers dropped drastically and I feel absolutely healthier and energetic. I drink plenty of water to stay hydrated and moderate exercise walking 20 to 30 minutes a day. I followed through with all my routine visits, got vaccinated, and keep up with My Chart on line for any additional medical communications. I give Hemby Bridge Pineville Novant Medical
Lo Montsinger
Lo Montsinger
Nov 04, 2021
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Disappointed with the front desk staff. Poor service. Most recently, Heather would not leave a message for my daughter's doctor, although I asked her twice. She outright refused. My daughter was exposed to covid, and I called wanting to leave a message with her doctor asking for her recommendation for when to get her tested. She just kept repeating herself and refusing to leave the message with our doctor. We had to book with another Novant doctor at another location, as I cannot deal with that every time I call. Need new people on the front lines over there. Very unprofessional and disappointing
Marsha Thomas
Marsha Thomas
Jul 25, 2021
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Mrs. Best was the best. This was the first time under her care after hearing my husband brag about her. Her attention to detail and correcting errors on my chart, and making sure that all my questions were answered made me comfortable and confident that I was receiving the BEST care.
Rohit Rana
Rohit Rana
May 28, 2021
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This facility and doctors are highly unprofessional and unethical. Getting an appointment is a pain, if u get one, they cancel without telling you only after you reach there. Their doctors have no regard for human life or appointments they need to show up for. Rude staff who says if u r sick go to emergency as we dont treat people with fever. No call backs or any moral resposibility for people sufferring and looking for medical care. Save yourself and avoid this fraud place.
Komal Bhattal
Komal Bhattal
May 20, 2021
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This practice is worst experience of my life, I regret the moment I chose them. Their weekend phone line(after hours nurse facility) doesnt work; they refused to treat me as I had fever post vaccine shot (3 negative RT PCR tests) ; they made a video call appointment for 6.30AM and then stood me up and after following up for one hour they said,its a system glitch and didnt bother to check up on me or ask about my medical need. Then today, I went into office for a planned appointment (fever free 48hours) , and they told me I was late(my fault as per them as I called them from parking lot due to pandemic
Carol Thompson
Carol Thompson
Feb 22, 2021
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This practice are always on top of their game. They listen to what your concerns are and have great manners. I'm happy that I made the decision to change to Melissa Best and Dr. Carlson are the best!! Only regret is I didn't move sooner
Wade Brookover
Wade Brookover
Sep 13, 2019
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My spouse & I have Been Grateful to have, Dr. Honeycutt ,as our Primary Physician along with All of the staff ,Have provided us with ,what i describe :: as the most Professional , attentive ,courteous Help that I have found in the 30+ years that We have lived in Union County,NC. There isn"t enough space here to list all of our visits with Dr.Honeycutt, at the Pine Lake Family Physicians, of Hemby Bridge . I don"t ever having any long waiting. To see The Doctor here. We wouldn't have Any problem Refering Dr. Honeycutt to any body in need of a Great Primary Care Doctor..