Efficient Water Heaters, Inc. specializes in conventional & tankless water heater installation, maintenance, and repair. We have been serving San Jose, Santa Clara County, and greater South Bay for over 20 years. Our team only works with water heaters making us professionals in this industry. We deliver the best residential and commercial products and customer satisfaction is our #1 priority.
Services
We install the following water heater brands: Navien Tankless Water Heaters, American Standard, A. O. Smith, Bradford White, Noritz, and State Water Heaters. We service and repair the following water heater brands: Navien Tankless, American Standard, A. O. Smith, Bradford White, Noritz, State, Kenmore, GE, Rheem, Reliance, Whirlpool, and Apollo.
Reviews (10)
Cmb Cmb
Nov 22, 2021
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I don’t usually write reviews unless I had an amazing experience or had a terrible experience.
I called Efficient Water Heater because I have purchased their water heater and they have installed it for me a few years ago.
Recently, I have a water leak due to the water heater pipe burst inside the wall in the house + main water valve is leaking. They quoted me a price and scheduled/confirmed the next day visit from 11am-1am. Few hours later, I suddenly received a text from Efficiency and told me my appointment is now 2pm-4pm. What happened to the earlier confirmation?!?!? I was not happy with
I called Efficient Water Heater because I have purchased their water heater and they have installed it for me a few years ago.
Recently, I have a water leak due to the water heater pipe burst inside the wall in the house + main water valve is leaking. They quoted me a price and scheduled/confirmed the next day visit from 11am-1am. Few hours later, I suddenly received a text from Efficiency and told me my appointment is now 2pm-4pm. What happened to the earlier confirmation?!?!? I was not happy with
Jisu Bhattacharya
Oct 21, 2021
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Destiny Haldi
Jul 16, 2021
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Mallory Wang
May 05, 2021
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I had a broken water heater that wasn't putting out any hot water. Called this company and they came out, looked at it for about 2 minutes, and told me it's completely shot and the only option is to completely replace it. They quoted me $1600. I called another water heater repair technician to take a look and he said it just needed a new burner, which he installed in less than fifteen minutes. Joseph, the owner, was extremely rude when I spoke to him on the phone. He first told me to keep my money ($85 fee for someone coming out) which was appreciated, but after reading my negative review, he told
Dave Stiver
Jul 25, 2020
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The water heater install went great. 5 months later, the owner called me and demanded that I had made a payment for the services, and that he was going to charge my credit card. I explained that I'd be happy to pay if that was the case, but I wanted to check my bank. 10min later I confirmed with the check number that I had made the payment. The owner insisted that I hadn't bad and he threatened to charge my CC. I produced the cancelled check. 10 min later he called me back to apologize after he researched with his bank. I would never give this vendor a CC number.
Boon-Yeong Tan
Feb 08, 2020
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I had a great experience with Efficient Water Heaters. The water heater at my rental unit started leaking water. I requested for online quotes from various companies on Yelp. Joseph from Efficient Water Heaters responded within minutes. In the end, Efficient Water Heaters has the best price and they were available the next day. Joseph kept me up to date when he's departing for the unit and when he's 10 minutes away from arriving. Within a couple of hours, the water heater got replaced. He even sent a photo of the newly-installed water heater, showing its secured placement inside the garage. The
Naoshad Mehta
Oct 14, 2019
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Efficient Water Heaters is one of the worst contractors I have dealt with in a long time. Joseph is super arrogant and is unwilling to stand by the work he does and the brands he recommends. If you need any sort of service for the water heater after the initial install, Efficient Water Heaters will not be of any help. So beware before using them. Here's the chronology of events that led me up to this 1 start review for Joseph and Efficient Water Heaters:
6/2/2017:
We had a 7 year old American Standard water heater that started leaking. Joseph came the same day and installed a new AOSmith water
6/2/2017:
We had a 7 year old American Standard water heater that started leaking. Joseph came the same day and installed a new AOSmith water
Joy & Love
Aug 01, 2019
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Carmen Lopez
Sep 27, 2016
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We contacted Efficient Water Heaters because of a delayed ignition problem. I called around to various companies and from the moment I spoke to Joseph I knew this was the company I was going to go with. Joseph was here within a couple of hours and had the new water installed and also fixed what the previous plumber had installed incorrectly. If you want a job done correctly, efficiently and honestly go with Efficient Water Heaters.
Chun Bryan
Sep 22, 2016
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I contacted Efficient Water Heaters because of all the great reviews from Yelp. From the time I talk to Joseph to the time he and his crew finished the job (water heater replacement), everything is so smooth. They did a wonderful job. they are also professional and efficient. the whole job took less than 2 hrs. highly recommend.