Lamps Shades N Things

I needed a new cord for my lamp. They did a quick & excellent job
I also purchased a beautiful new shade for my lamp
Amy was very nice & helpful

I brought a lamp in to be fixed. The wonderful lady that owns the shop said she thought she could fix it right then and there. She did so just by bending a metal piece so that it would stand upright. I asked her what I owed her, and she said, “Nothing, I just used my muscles to bend it back in shape.”
😊😊 she was so sweet. By the way they had a. Rey nice collection of lamps. I’ll go back there in a heartbeat.

The lady is very helpful and the prices are sooo much better than in Chicago. I definitely will return.

Great store. Brought a lamp in and the owner fitted it perfectly within five minutes. Couldn't be happier.

This was the first time to this store.the moment I entered the store the lady asked me that I was there a day before. So rude in talking.i was looking for some particular color for which she denied. Then she gave a box and said to look which was again very rude.no customer service as if I was asking for free.i will never go back.

OMG, Amy and all her girls are perfect. The work they do is spot on. They are exceptionally patient and true artists in the job if lightning your home. They know the right things to do i.e. advised I not purchase a shade and in the Hope's that it might or might not work. Simply suggested my bringing the lamps to them to be fitted. They are beautiful tailors for my lamps. I love love love this place❤❤❤

OMG, this boutique is perfect for choosing lighting and repairing/refurbishing your existing lighting fixtures. Amy and her girls are very knowledgeable and have phenomenal taste. ⭐⭐⭐⭐⭐ My go to for new shades especially.

Absolutely rude - zero customer service. I was originally excited to bring my antique lamps in to be re-wired (and I have a bunch of them) and they seemed annoyed that I brought some projects. I was told that one would be "very expensive" as to say they didn't want to do the work. I asked for my one table lamp to be re-wired and we could talk about my other fixture. I was told it would take no more than two weeks to do a re-wire. After two weeks passed, I called to check on the progress and I was told that they hadn't even started it yet because they "had too many things

Location is a little difficult to find. Good selection of shades. Helpful associate in finding what I needed. I learned about shades and why it's recommended to bring actual lamp.

This place is extremely overpriced! I bought a lamp shade and it did not look right. I work 1 hour away from the store and it was hard making it there to return the item. On 10/8, I made it at 5 minutes to close. The sales person was EXTREMELY rude telling me they close in 5 minutes; like I was a complete bother to her. She took the lamp shade back and gave me a receipt for the return which I signed for and she put through. The return was not credited to my card!

I went in to get a lampshade for a custom made lamp and the salesperson was exceptionally helpful and patient. She spent a lot of time helping try on numerous shades. With her help adjusting the lamp I ended up not buying any shades but her customer service was great.

Drove all the way from Oak Park to this place with a trapezoidal-shaped, hard lampshade for a modern lamp that needed replacing. Very unhelpful woman at the counter insisted that the lampshade I wanted was no longer made. She tried to convince me to buy a pagoda-shaped lampshade that looked like it was for a fine porcelain table lamp, even though I must have told her three times I did not want that lampshade!! I figured I couldn't be the only person on Earth that needed a certain kind of lampshade, and that no one else on Earth bought a pole lamp like mine, and so no one ever needed a lampshade

They re wired two high end- difficult to rewire -lamps for me. Completed them before the date promised, reasonable cost and the adjustments are perfect. Their selection of lamps in the store is quite nice too! I'll be back!

I would suggest that if you need a lampshade or any service or product this store offers you go elsewhere. I bought 2 lamp shades at an inflated price and when opening them at home I discovered the seam of one was opened. I brought the shade back and was told that they would order a replacement. I was told it would be 3-4 weeks. After 5 weeks I had to call to find ouit where it was. I was told they would call the manufacturer and let me know. I never recieved a call. After another 2 weeks I called again and was told that they had done nothing because "the frame was bent". It defies logic that 1

So I went in here with a lamp that wasn't working. And they refused to look into the problem even after I told them what was happening, because it was a Halogen they blamed the bulb. When I told them I already replaced the bulb they blamed that I might have handled the bulb with bare hands.

After some googling I located the part I believed was the cause of the lamp not working. $15 at an electrical supply store. $2 for new caps for the lines. And then 10 min of work on my part. Guess what??? The Lamp is fixed, no thanks to this business who refused to listen to me or even open the lamp to