Aquamist
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Aquamist
Aquamist Plumbing and Lawn Sprinkling Co., Inc. is a family owned irrigation contractor located on the south side of Chicago. We have been performing quality work since our beginning, in 1976. The company was founded on quality workmanship and innovation, and we continue to strive to exceed our customers' wants and needs.

Our goal is to ensure a hassle-free, quality experience through the design, installation, and service of your irrigation project. Aquamist offers maintenance, repairs, design, and installation services for any irrigation project. We are also a commercial plumbing contractor. Our service area includes the entire Chicagoland area, along with Northwest Indiana.
Services
Aquamist specializes in the design, installation and servicing of all types of commercial, municipal, and residential irrigation systems. Our service area includes all of Chicagoland, along with Northwest Indiana. From the first time you call Aquamist you will be talking to a live person, not an answering machine.
Whether your irrigation system was installed by Aquamist or someone else, our service technicians and trucks are fully trained and stocked to service every system. Our trucks are equipped with all Hunter, Rainbird, and Toro parts to make most repairs at the original site visit! Our goal is to keep your system operating in the same high-quality manner as the day it was installed.
The plumbers of Aquamist are RPZ backflow preventer specialists providing inspection, installation, repair, and certification of all types of backflow devices ranging from 1/4" to 12". Let Aquamist safeguard your drinking water from contamination by testing and certifying you backflow device in compliance with local and state laws.
1 SAVE TIME - no more having to remember to water, pulling the hose around the yard, or having to move the sprinkler. Your lawn gets watered even when you are away! 2 SAVE MONEY- Over watering or under watering can kill your shrubs, flowers, and grass, which can cost you money. A new sprinkler system will save you the expense of having to re-landscape because of these mistakes.
Reviews (21)
Andrea Davis
Andrea Davis
Dec 04, 2021
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Stay away from this company. Heidi Buhle is very unprofessional and rude. After doing five years of business with them, she dropped the ball with scheduling our winterization appointment. She hung up the phone when I told her she never called and confirmed the appointment. I gave one star because that the only option I have. This company deserves zero stars.
Duwane Golden
Duwane Golden
Jun 17, 2021
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Critical: Quality
Stay away they are a horrible company to do business with. They charge a lot of money for work not done even if it is out of your control.
Dan Peterson
Dan Peterson
Apr 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Aquamist came out and fixed my lawn irrigation system and did a great job. It hadn't been used in years from the previous owner but we wanted to use it. Now it works great. Highly recommend them.
Barnette Collins
Barnette Collins
Oct 26, 2020
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Critical: Value
I will never use them again. The service is poor charge for work they didn’t perform. Came out 3 times and did the same work over again. Will look for another company to complete their work.
Deeje E.
Deeje E.
Sep 15, 2020
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Very professional and quick work to install and repair new irrigation system for our commercial property in Elk Grove.
Robert Taglianetti
Robert Taglianetti
Sep 15, 2020
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Positive: Professionalism, Punctuality, Responsiveness
Needed some emergency work done at my mothers house, they came out same day. They fixed everything within hours and we've been using them ever since.
Service: Irrigation system repair/maintenance
Carly Olczak
Carly Olczak
Aug 24, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Most reliable company for service around. Previous homeowner used them and recommended, so I continued and they’re wonderful. Can’t beat family owned local that actually care!
Service: Irrigation system repair/maintenance
Damian Ehrlicher
Damian Ehrlicher
Aug 17, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service and delivered project on time
Service: Irrigation system repair/maintenance
James Metcalf
James Metcalf
Jun 24, 2020
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This was the worst experience I have ever had in regards to a home contractor. Aquamist had scheduled 8 hours at my home today, which would have been ample time to finish before my landscapers came tomorrow. They tried to get me to sign a contract before they even came to my home, and when they got here they tried to charge me $975.00 for a part that cost $315 on Amazon and every other website. BEWARE when dealing with these guys. After I declined to put in the controller they just picked up and left and didn't complete any of the other scheduled work. RUN RUN RUN
Jay T.
Jay T.
Nov 03, 2019
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We hired Aquamist to do the annual in-home test of our several RPZ valves. The technician reported one valve had failed the test and that Aquamist would send a quote to overhaul the valve. The quote arrived as promised. The problem was the $985 price tag. I hired another well-known licensed plumber who rebuilt & tested the valve for $365 all in. He also reported his repair as required to the local authorities. I told the people at Aquamist that the only thing their aggressive pricing accomplished was to have me question their business ethics - a thought I would never have otherwise had
Nathan P.
Nathan P.
Jul 19, 2019
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Absolute worst plumbers I have ever encountered, horrible customer service and poor work was completed.
Michelle Gerken
Michelle Gerken
Jul 26, 2018
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DECEPTIVE - COMPANIES LIKE THIS TAKE ADVANTAGE OF PEOPLE!
This company sent a "Service Agreement" to my business location that, from every perspective, seemed like a legit invoice. This "Service Agreement" was a solicitation of services with a 3 year auto renewal. NO WHERE does it state this is not an invoice, but has a client number, our company name and location, etc. First red flag.
Then, I called them to ask if I had missed something and after talking to the receptionist, I could tell she knew this wasn't right. So, call them out for such deceptive soliciting and asked to be removed. She
Juli Y.
Juli Y.
Sep 11, 2017
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Worst. I knew they had poor business practices years ago when they continually found "broken" sprinkler heads during routine seasonal checks, when nothing could have possible broken them. At my expense, of course, in addition to their seasonal checkup costs. Against my better judgement, I included them in a list of service providers/ contractors who I considered for estimates in a landscape repair project (all of whom gave a free estimate as is customary). They came to my home to give the "free estimate" for landscape construction project, then insisted I pay them 80$, which
Vivian Lee
Vivian Lee
Oct 17, 2016
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They were 6hours later than the given time span of arrival. The charged me for the service call and labor for work they did not do because they did not have the part to repair my sprinkler system. They encouraged that they check the system even though they had told me the ball valve had a hole in it and would continually leak all for the price of 95.00. I would not use them ever again or recommend them.
Jamie B.
Jamie B.
Aug 10, 2016
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Not happy that for the thousands we have spent at our residence, we have had continual problems with Aquamist service and technicians. Bottom line is that we have lost thousands in planting due to insufficient water supply. Yearly and monthly checkups don't help make the unit run any better. Expensive and unhelpful.
Trey B.
Trey B.
Aug 08, 2016
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Not sure about all the negative reviews because my experience with Aquamist was phenomenal. I received several quotes from competitors for a complete yard irrigation system in Lincoln Square - with Aquamist coming in at the best price (one even quoted 2.5 times more for the same system). My sales rep was Mike Buttron who evaluated the system I needed expeditiously. He kept in constant contact with me throughout the process. The guys that did the install were professional and cleaned up after themselves. There were several modifications that required the team to come back out on two occasions -
Gloria W.
Gloria W.
Oct 02, 2015
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I inherited Aquamist when we bought our home. They use to be wonderful! The last few years, not so much...
I have had constant problems with my system. Last year water was dripping in my basement where, apparently they did not shut the valve off correctly...got billed for that
...the latest was to discover that the original workers never turned on my outside water system! I had to pay for that service call.
The system indicates that water is running, but no water is coming from system. Again, someone will be coming out and again I will have to pay.
I have water welling up under the outside pipes
Philip B.
Philip B.
Oct 09, 2013
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We purchased a home that had previously contracted with Aquamist for the existing sprinkler system. First, we had problems scheduling appointments. Second, we had a backflow test and the company quoted us 2 expensive options to remedy and we subsequently had a second company review the problem and it ended up being an inexpensive washer replacement saving us hundreds of dollars. (When we questioned Aquamist about the backflow issue, they were rude, inpatient and ultimately reported us to our village). I would not recommend Aquamist. We had a great experience with Oasis Irrigation in Downers
Joe S.
Joe S.
Aug 20, 2013
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Had them winterize my lawn sprinkler one year and reopen it another year.
Service workers are very friendly and know what they are doing.

However, the prices are extremely high. After hiring several sprinkler companies, you will find these guys to likely be the highest priced. That said, they are responsive to calls.
Blair O.
Blair O.
Jun 06, 2011
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Service?? Boost pump caused leaks in several parts of the house -- understandable, but no warning given by salesman. When pump itself began to leak causing minor flood in basement, I called service. Was told I would be called back -- didn't happen. Instead, I got email asking that I fax back a work order and deposit for $195 before they would SCHEDULE and appointment. (Yes, before scheduling -- not before work done or at time of service! Account was not overdue.) Service manager would not take call, receptionist told me they didn't have to provide any service.
Srinivas R.
Srinivas R.
Dec 09, 2008
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Hired Aquamist to due my automatic sprinklers and honestly they did a great job except for two heads which were installed too loosely. They were to be under warranty but instead they came out to re-screw in the two heads and then proceeded to charge me $180. I disputed this charge and asked that the manager call me back, which never happened. Months later I received a letter which stated the charge was sent to collections. I then left three more messages for the manager to call me back along with a pager number and cell number for them to get in touch with me immediately. I still am awaiting