Our technicians are trained and certified by the ASE, I-Car, and PPG Industries as we continue to provide exceptional service as defined by the automotive repair industry. Penney's remains an active part of the community by providing support to various organizations: local fairs and fund raisers, children's athletics, school dances and athletics, Police and Firefighters, Center of Hope, Ravenna Salvation Army, Big Brothers & Sisters, Special Olympics.
Our high rate of customer satisfaction and our excellent relationships with local insurance agents as well as insurance companies is a direct result of the integrity and quality of service Penney's has adhered to over the years.Penney's does collision repair on Portage County's vehicles as authorized by the Board of Commissioners.
Our high rate of customer satisfaction and our excellent relationships with local insurance agents as well as insurance companies is a direct result of the integrity and quality of service Penney's has adhered to over the years.Penney's does collision repair on Portage County's vehicles as authorized by the Board of Commissioners.
Services
Our technicians are trained and certified by the ASE, I-Car, and PPG Industries as we continue to provide exceptional service as defined by the automotive repair industry. CCC ONE is one of the largest estimating programs in the industry. The program's automatic update allows us to have the most current part descriptions and prices available.
Reviews (11)
L. Brogan
Oct 24, 2021
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Honest business, honest people. They treated my 17-year-old son fair & with respect. They were unable to fix his car but they were helpful in founding a place for him to scrap it & patient why my son work things out to get the car pick up for scrap.
Yes he is a young driver, yes this was his first accident, yes I thank God for his protected of my son, he walked away with minor scrapes, bruises & a burn on his hand from the airbag.
Yes he is a young driver, yes this was his first accident, yes I thank God for his protected of my son, he walked away with minor scrapes, bruises & a burn on his hand from the airbag.
Millee C.
Apr 13, 2021
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Being a woman, my past experience with another auto body shop left me feeling extremely distrustful to say the least. The workmanship was poorly done and the cost of the repairs was considerably higher then estimated. I'm sorry to say that I did not expect this experience to be any better but I am quite happy to say that this was not the case at Penney's Auto Body Shop. I was not only treated with the upmost respect I was also made aware of everything that had to be done, including any repairs not made before and those costs. I have absolutely no doubts or concerns about taking my car
Mike Lee
Jan 04, 2021
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Jamie Huffman
Nov 02, 2020
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Tonyna Dent
Sep 26, 2020
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Rod Catalano
Sep 09, 2020
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Barbara Castro
Sep 06, 2020
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We picked up my daughters car tonight and I was so impressed on the work they did. I can't say enough good things about Penney's Auto Body. My daughters car was wrecked and totalled by insurance standards however Penney's was able to take what would have ended up in the junk yard and made it look brand new again and in a short period of time .....less than a month. They are always very nice and helpful. And fully explain everything to you regarding the repair. I would never go any other place other than Penney's. I only wish I could give more stars!
Michael Moore
Oct 30, 2019
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They are the best! Was referred by my insurance agent and met with Dallas at Pemny's. He took me through the process, scheduled an appointment, and handled the rest. Got my car in and out in two days.
What was truly exceptional is that on my arrival he had already reviewed the insurance estimate and called ahead to get pricing on a brand new bumper instead of the refurbished bumper. The other people's insurance company estimated a cheaper alternative but my car was only 9 month old. He was able to get the brand new part at the same price as the estimated refurbished bumper at no additional cost
What was truly exceptional is that on my arrival he had already reviewed the insurance estimate and called ahead to get pricing on a brand new bumper instead of the refurbished bumper. The other people's insurance company estimated a cheaper alternative but my car was only 9 month old. He was able to get the brand new part at the same price as the estimated refurbished bumper at no additional cost
Amanda Smith
Oct 02, 2019
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Gary Apana
Jun 09, 2019
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I took my truck to Penneys to have a dent and some minor scratches addressed. When I picked up the truck the work they did for $2000.00 looked great. I took the truck home parked it for the winter and drove my beater around. Come spring I noticed that the paint was bubbling around the wheel wells. Thinking this was a paint problem I took it back to have this issue addressed.I did not realize that Penney,s not only did not stand behind their work they blamed the manufacturer that it was rusting because of the way it was manufactured. My truck showed no signs of rust in this area until they repainted
Tom Riddle
Jun 07, 2019
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