SunPower By Hooked On Solar
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SunPower By Hooked On Solar
After More than 40 years in residential and commercial construction Chad and Ed Fralick, father/son team, decided to move into the solar business full time. Twelve years and over 6,500 installs later, SunPower by Hooked on Solar has grown to be the largest family owned solar company in Northern California.

With 3 Design Centers open to the public, we provide a unique hands on educational experience to our customers. Our team of consultants are dedicated to educating consumers of what is available to them, and helping you discover if solar is right for you. We pride ourselves in the ability to provide experience, locality, quality designs and equipment, and industry leading warranties.
Services
Hooked On Solar is proud to offer the industry's finest technology in all of our installs. With the combined power of SunPower solar panels industry-leading output and Tesla Powerwall II technology you can enjoy immediate savings and the peace of mind that comes with true energy independence. Hooked on Solar is proud to offer SunPower Solar Panels which outperform the competition by over 60% in energy production over the first 25 years.
With over eleven years of experience and over 6,500 installs, our track record demonstrates that we are dedicated to quality and integrity. Our professional team of designers and installers love what they do and will deliver the right system to meet your needs. We understand the unique needs of funding solar for organizations that don't have a tax liability.
I installed a solar system SunPower by Hooked on Solar approximately two years ago. I have been very pleased with the entire experience plus I love low, low monthly energy bills, generally only the minimum charge mandated. I would install with Hooked on Solar again in a heart beat. Rating is based on tech, performance, and people, .
Reviews (18)
Erica Meier
Erica Meier
Jan 11, 2022
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DO NOT USE! This company installed 2 Tesla powerwalls at our house and we have had nothing but problems with it and then ever since. Multiple issues have come up with the system causing us to not have back up power during power outages in the summer and winter. The first few they came out and fixed, but not for several days to over a week and not until it cost us several hundred dollars in ruined food/frozen meat and hotel stays each time. The last issue occurred during a prolonged snow storm-the batteries just wouldn’t turn on so we sat in a 45deg house with no power and two small children until
Ed K.
Ed K.
Jan 10, 2022
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Worst customer service I've seen in awhile! I purchased a home with solar mounted on the roof. A leak developed directly under the solar posts and is continuing to get worse. Hooked on solar came out once, looked at it, and claimed it wasn't caused by their work. Now they have been ignoring my calls and emails.

It's clear that once they get their money from you, you're dead to them. I would not recommend them because they don't support you when it matters!
Dave Hansen
Dave Hansen
Dec 01, 2021
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I highly recommend SunPower as a friendly, attentive and professional service. I dealt with Justin Orban and he set us up with a very reasonable lease option. The installation was done by a great team and I am writing this review powered by our SUN.
Amy N.
Amy N.
Nov 18, 2021
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After a while of researching about solar company. We decided to go with Hooked on Solar-Sun Power. We made the right decision to go with this company. This company offer the best warranty on their products. They take a good care of us from the beginning until finish. We didn’t have to worry about anything. We were very impressed to have Claudette Green as our sale rep. She was very knowledgeable and very clear during the presentation about the company. Unlike other sales person, Claudette was very patient and doesn’t rush us into signing the contract. She wants to make sure that we get what
Gus
Gus
Nov 01, 2021
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Michael,
I’m very glad I didn’t go with Sunpower, your response is totally unprofessional. As it is, the price really had nothing to do with my choice. It was your companies approach. You were the only vendor who did not make a personal presentation in the home. When purchasing a somewhat expensive item, I do my homework and get 3-4 quotes. The salesperson and their approach is an important part of the decision making albeit certainly not the most important. Frankly, I didn’t appreciate your pitch and although your panels, I agree, are very good, I look at the entire package. If someone
Shirin G.
Shirin G.
Jun 27, 2021
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28 panel system installed 3 years ago at cost of $40k..worked well for one year but now the system is having constant communication issues which are "conveniently" not covered and require a service tech to come out to correct..I have had 4 service visits in 2 years..and now they are charging me $275 for the visit...spoke w/ manager who said every time you change your WiFi password, or router, or internet provider, or there is power outage, ....the communication to the solar supervisor will fail and requires a service tech @$275 to respond..every other device in my house reconnects to
Sean M.
Sean M.
May 22, 2021
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Purchased a solar system after much negotiation with the salesman Michael Blaise. It is a little more than I wanted to spend, but I have heard good things about the Sunpower panel and micro inverter quality.

When installation confirmation was sent there were a lot of promises made after safety during the COVID pandemic and they would be following improved guidelines when inside my house. The tech that came out to map the system was awesome and when going into the house wore a mask. Although when the installers came to put in the system they did not follow any of the guidelines promised in the
Jacob Marcus
Jacob Marcus
May 20, 2021
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Nicole was awesome in every way possible. She was very knowledgeable and helpful. In addition she was very professional and kind through the whole process. She was more concerned to answer my questions and assist than making a sale. The reality was I had done a lot of research about solar and different options and pricing. Right before I was about to move forward with a different company l was recommended by a colleague to work with Nicole. She impressed me and provided an even better experience and better product than the competition. The cost was higher than her competitor but for the quality
Alex Bury
Alex Bury
May 15, 2021
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We just sold our house and it sold for a lot more because of SunPower solar!! We worked with Nicole Barenchi 2 years ago. A dear friend recommended her, and our friend was right. It's a lot of paperwork and red tape but Nicole walked us through everything. She spent so much time answering my emails and phone calls! It was a huge investment for us and I was nervous. The system worked perfectly from the minute they turned it on. We haven't had a single problem. We don't have to pay for AC on 110 degree summer days!! When our real estate agent found out we had SunPower, and we OWNED (as oppose to
Gary S.
Gary S.
May 08, 2021
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Just a note of thanks to you and the rest of the crew there at Hooked on Solar. The solar project at our home was efficiently executed exactly as described and promised at the beginning by Justin Corbin. Everyone was friendly, informative and well trained in their respective roles.  I was especially impressed with the installation crew.  They worked together as a team like clockwork and installed our system in about 2 1/2 hours.  And the office support staff were great too keeping us well informed at every step along the way.  Followup was great. I feel that should any problem arise in the
Jason M.
Jason M.
Apr 28, 2021
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Salesman Doug was great, but everything else, not great from installers smoking cigarettes on my property to multiple monitoring malfunction notions with no backup. The owners never even called me back after installers were smoking cigarettes n my property even after I asked them to stop. The monitoring system goes down or isn't working properly at least once a week. No he'll but typically a response several days later. In my opinion, due to all the glitches in me motoring I'd look elsewhere if I could do it again.
Maria Cisneros
Maria Cisneros
Apr 12, 2021
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The sales representative the installation crew and the technicians were professional, courteous, mindful and most of all highly skilled at their job. I appreciated their attention to detail and most importantly that they met the objectives of the project. There was constant communication throughout the entire process. As a new solar customer, I appreciated the timely access to all representatives and to the information. I highly recommend the company.
Angel T.
Angel T.
Mar 25, 2021
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After reading so many bad reviews/experiences online for solar companies, and also experiencing pushy sells reps myself, I was skeptical to even install solar for my home. I was referred to Nicole Barenchi, Hooked on Solar, by a very satisfied neighbor. Nicole was patience, knowledgeable, and was able to explain everything about the solar panel system in simple term so I could understand easily. Nicole's interest was definitely to provide me a solar system that fit my needs, not about making another sale and moving on. She also exceeded my expectation by diligently communicating and keeping
Benny T.
Benny T.
Mar 22, 2021
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Never imagined that I would ever go with the Solar route for my home. I was referred to Nicole by a friend of mine. She has been very helpful throughout the whole process and showed me everything I need to know about going solar. She gives good recommendation on which type of panels you should get for your particular home. I couldn't be more pleased and happy with her guidance. I would recommend Nicole to anyone thinking about going solar with Sunpower. You will never go wrong when you have Nicole along your side.
Chuck P.
Chuck P.
Dec 23, 2020
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This is a follow up review. We've had solar for over a year now and are very pleased with the continued savings in our PG&E electric bill. I was extremely skeptical about solar savings and the time to recover the initial costs, however the math does make sense if you plan to stay in your home for more than five years. As electric rates in California continue to climb, the breakeven period may be shorter. The equipment has been working flawlessly and has reduced our electric bill to almost zero. Sunpower Hooked on Solar did a great job with the installation. I want to express my thanks
Justin S.
Justin S.
Jul 29, 2020
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The Hooked On Solar team showed up exactly on time and were prepared for the install. They were polite, courteous and efficient. Install went smoothly and the Project Manager was there for any questions that I had during the process. The Sales Rep followed up (as usual) and made sure everything was to my satisfaction. Overall, they were completely engaged in ensuring that the install was right - very, very pleased. Would highly recommend.
Michael S.
Michael S.
Jul 10, 2020
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We worked with Justin Orbin to design our solar system. He was a great help and answered all our questions and concerns. Very easy to work with. 5 Stars.
Michael S.
Michael S.
Jun 23, 2020
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Great experience with Justin Orban and Martin Singh. We were referred to Sunpower by a friend who got panels installed earlier this year, and they could not say enough good things about the company, and we're passing off the same message on this review.

Justin was super easy to work with to get all the paperwork done and ensure we were making the right choices for our needs both now and a few years into the future.

Our install was a bit delayed due to COVID, but Justin and Martin were on top of it, and kept us updated every step of the way.

The day-of install was completed professionally