Greenwood Credit Union
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Greenwood Credit Union
Our NO-FEE Retire Your Mortgage opportunity can help you pay less interest and pay off your mortgage faster! Really drive your bottom line with big banking services for your small or mid-sized business - without the big costs! Open a Greenwood Checking Account and get all of their conveniences without all of those fees!

When you take that much deserved vacation, consider financing it with a low-interest Greenwood personal loan. Looking to save money by refinancing, choosing the right mortgage for your individual need is perhaps the most important decision you will make. Read about our amazing intern and our ongoing sponsorship of the Young Voices RI organization.
Services
The credit union can redeem series "EE" and "E" savings bonds at the teller line. Savings bonds can no longer be purchased at any financial institution but can be ordered online at http://www.treasurydirect.gov/. Greenwood Credit Union offers safe deposit boxes. Safe Deposit Boxes are available in various sizes and are conveniently located at the branch.
Your home deserves the best mortgage loan, and since 1948 we're the local mortgage lender people know they can trust! Because you want the option to best take advantage of today's interest rate environment. Choosing a fixed rate mortgage lets you lock in your rate for the life of your loan and guarantee your mortgage payment (principal & interest) will never go up.
Our NO-FEE Retire Your Mortgage Loan opportunity can help you pay less interest and pay off your mortgage faster! You could save THOUSANDS on interest payments when you refinance your mortgage with this great home loan! Terms from 5 years to 15 years available. For primary residence properties, as first lien only.
Our no-annual fee VISA Credit Cards are the most straight-forward cards you'll ever own. Our low-interest credit card fixed rates are as low as 9.90% APR, and we don't charge annual fees or balance transfer fees. You can apply quick and easy online here, and you can transfer your balances from higher-rate credit and store charge cards to our low-interest credit card and start saving on interest payments - RIGHT AWAY!
With our HEAT Loan program, homeowners will pay 0% APR with ZERO FINANCING CHARGES on qualified home improvements! Our HEAT Loan is one of only a few offered across the state through the National Grid HEAT Loan Program, and it's designed to help you make upgrades that will improve your energy efficiency and save you big money in energy bills immediately and well into the future!
Reviews (20)
Luca Mineo
Luca Mineo
Jan 12, 2022
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Had a great experience with my car loan with Greenwood Credit Union. Every call with Greenwood was handled in a professional manner and the final payoff and closing of the savings account was incredibly easy. All calls were immediately answered and questions were promptly addressed. Opening an online account was simple and it was nice to track the remaining balance on the loan. Sad to see such bad ratings on this credit union, they were perfect for me. Thanks GCU
Jenna T.
Jenna T.
Jan 12, 2022
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Best credit union ever! They are attentive, detail oriented and care about their members AND their community!
Chuck Lalumiere
Chuck Lalumiere
Dec 21, 2021
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I have been trying for two months to open an new account as my past wife has died in another state. Her name is on the account, and I can not get a death certificate. There is always another step to open an account and get the money switched into a new account.
Cheryl Queenan
Cheryl Queenan
Aug 26, 2021
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I have worked with Jicelyn to establish accounts for my son over the past 5 years. She has supported both of us through his financial planning and trials as a single Dad!. He has reached out to her for guidance and has achieved independence on his own. She has always responded promptly and compassionately in a professional manner which we truly appreciate.
Chase Hatch
Chase Hatch
Aug 25, 2021
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Every time I have called into GCU I have found myself so impressed with the friendly customer service of everyone from the receptionists, to the billing reps, to the underwriters.
I have personally worked with Shannon M. on several loan applications who has obtained the best rates, been extremely professional, and easy to communicate and work with.
Nick Meola
Nick Meola
Aug 13, 2021
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I had nothing but a pleasant experience using greenwood credit union. Special thanks to Mrs Leduc who helped me with the loan I took out. She was great! I'm converting my house from propane gas to natural gas and RISE engineering and national grid has a 0% financing you can use to make your house more efficient. They made the process as simple and easy as you can hope for. It literally took me a total of 2 days to get this done. I was very impressed and happy that I chose greenwood credit union to take this loan out.
Ann Tortolanni
Ann Tortolanni
Aug 12, 2021
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I have always had excellent service from the Credit Union. My Mom is ill and I can't say enough about the help I've been getting from Joslyn Clemm in adding me to the account to balancing the checkbook to answering any questions I may have. She has made the process so smooth and less stress for me.
Austin Babb
Austin Babb
Jul 22, 2021
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5 stars for Miranda and Chuck! Had a not so great experience at first being told multiple times there was no way to view balances/payoff/etc on my auto loan through online banking and just to wait for the quarterly statements and keep making payments. Called to get a payoff as I was considering refinancing with another bank, but Miranda said I absolutely should be able to access that info through online banking and was able to finally set it up for me. Thanks Miranda!
Lily Enko
Lily Enko
Jul 13, 2021
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I’ve once again been contacted by phone after repeated attempts to be asked to be contacted via email due to the time difference where I live. In good faith I called back and no one even answered, which I have documented. When they emailed me because “I didn’t answer”, I emailed back and immediately received two “we’re out of office on vacation” emails. Communicating with these people feels like the twilight zone.
Someone said this place was like a child’s lemonade stand and it’s the truest comparison I’ve ever seen. It’s an absolute administrative joke. As I am going through
Vincenzo L.
Vincenzo L.
Jan 13, 2021
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After receiving a mortgage from greenwood credit Union over the years I have paid a couple of extra thousand with my taxes to reduce my monthly payments they made some sort of mistake with no increase on taxes or insurance payments Incorporated has gone up $300 per month without any explanation or any reasoning their response after speaking to the tellers to customer service mortgage originators and the president was they are going to extend my mortgage and additional five years to make things work to bring down my mortgage payment to back to where originally was so they could continue to make
E. J.
E. J.
Nov 25, 2020
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These people are scumbags. How the hell can it take 2 business days to post a payment, or else it shows up as late on your credit ?! If I'm clearly on the phone giving you access to direct funds from another financial institution, why can't you make a note on the file to not push out a negative credit remark?

My loan with them is so close to being paid off, that I may just sell my body on the streets just to expedite the process. I'd rather be paid to get abused, as opposed to being charged for it.
Bethanie F.
Bethanie F.
Oct 05, 2020
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I advise those looking for a decent credit union to GO ELSEWHERE. The tellers hate you. If they don't, they pretend REALLY well, there's no refunds for fees (unless you go to a credit union atm, you get smacked with at least 3.50 in fees), their online banking isn't even a part of their bank. In short, if YOU care about your money, rest assured, THEY do not. AVOID.AT.ALL.COSTS. go to navigant. They'll at least respect your money
Jeff C.
Jeff C.
Sep 24, 2020
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Greenwood Credit Union (GCU) is Rhode Island's true hidden jewel when it comes to banking. I could go on and on about how they go above and beyond but will keep it short and sweet. First when I wanted to take my business of ten years to the next level they took the time to understand the concept and found a way to say yes where every other bank was just looking for a way to say no. This other group of banks included my previous credit union where I Harbored my money and faithfully paid that business loan every month for ten years plus.
The other thing that stands out about GCU is
Brian G.
Brian G.
Sep 04, 2020
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Their online banking website literally says by doing online banking with them that your account and money are not protected and they're bot responsible What a joke of a bank and the drive thru ATM does not work correctly
Stephen M.
Stephen M.
Feb 26, 2019
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Get your financial services local. Greenwood is a nice fit for me. It doesn't have all the bells and whistles that others have but I don't need to have my app talk to me! Just process my transactions correctly and be there when I need good customer service. It's a people business and I'm a local person.
Lauren G.
Lauren G.
Aug 05, 2018
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If I could give them 0 stars, I would. This bank has been nothing but a nightmare - please avoid them AT ALL COSTS if you want to avoid a headache.

It's been three weeks, almost four, since I was approved for an auto loan. They called me, all three weeks, to tell me I was approved. GREAT! However, they never actually came through. It was a big game of he said she said, "let me talk to my manager" and I can't tell you how many times I was told I would get a call back. I'm trying to get a car, my sense of urgency is high. I guess I wasn't important enough because they
Gary S.
Gary S.
Jun 28, 2018
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Don't do it! Unless you are or wish to be treated like a dirtbag which I am not, stay away. I wish I had stayed away. I have all my loans and credit cars payed directly out of the same account, which I never have a problem with but them. I hardly ever pay any bill by check, but my credit card with them I can't?? I have a checking account with overdraft protection. It pays anything. But them? And now I'm gonna be late?? And they can't take a payment over the phone and expect me to run around. Never had a late payment with anyone but them. Then I get talked to like I'm a
Wendy C.
Wendy C.
Nov 04, 2016
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It was all fine and dandy at the beginning, but...

I joined about a year ago with a loan. I have direct deposit going in to an account that I pay said loan with, however, I like to make additional principal payments when I can. This was not a problem up until earlier this year. I would use the mobile app to make a deposit, wait until it cleared and then make the payment. They no longer allow mobile deposits, which means I need to go in to a branch. Yes, they have shared banking with other credit unions, but the are only open during the week, and not after 5:00 PM. That makes things difficult
Sam S.
Sam S.
Apr 28, 2013
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We had an auto loan through them. Paid the loan off in 2008. Fast forward to 2013. I needed proof that I had paid off the loan. I go to Greenwood Credit Union, the woman that helped me went out of her way to get the document I needed from them. Very impressed with the customer service even though I was no longer a customer.
Tyler M.
Tyler M.
Jul 13, 2012
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I absolutely hate this place, the many times I have been here I have never had anything positive to say. Whenever I ask the teller a question about my auto-loan they refer me to the front desk. When I go to the front desk, they tell me to see the teller.... its like nobody knows the answer but pawns it off on somebody else.

Example, I ask a teller for a 10 day payoff quote (common practice, if you are paying your car off you receive a quote good to pay within ten days). The teller responded: "Well this is how much you owe now and your interest is 12.45$ a day so you can add that together