The Train Quest
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The Train Quest
We currently provide bounce house delivery, set up and pick up to the following cities but not limited to: Round Rock, Pflugerville, Georgetown, Cedar Park, Leander, Hutto, Taylor, Manor, Austin, Kyle, Buda, Del Valle, Jarrell, Liberty Hill, Temple, Killeen, Granger, Thrall, Weir, Jonah, Windemere, Webberville, Manchaca, Dripping Springs, DriftWood, Wimberly, Bee Cave, West Lake Hills, Thorndale, Jones Town, and Florance.

Welcome to The Train Quest LLC! We're a bounce house and carnival ride rental company in Austin, Texas, with an incredible range of great products available for you to choose from.
Services
We're a locally-owned bounce house rental and carnival ride company that's been working since 2009! We started off with just a few Austin party rental products, but thanks to a close focus on customer service and continual reinvestment in our business, we've been able to expand our portfolio so we now cover a wide area, and supply all kinds of event entertainment solutions.
Fun is the name of the game with our truly incredible range of carnival rentals in Austin and nearby cities! They're so amazing, your party or event will be the envy of every other in Pflugerville, Temple, Georgetown and more. Enjoy carnival fun with your local party rental experts. We offer a fantastic range of inflatable carnival attractions as part of our Austin party rental services.
As well as the more traditional carnival rides, bounce houses and event games and attractions that we provide, we're also big fans of electronic games - and we know you are too!

If you're looking for up-to-date games and party supplies that will keep your guests on their feet, or if you'd prefer the more retro games that you might have played in your youth and would now love to play again, we've got them all as part of our service providing party rentals in Austin, Round Rock, Taylor, Cedar Park and other cities.
When you're organizing your party, event or get-together in Austin or any of the surrounding areas, food can sometimes be the forgotten ingredient. With so much time spent thinking about what the large centerpiece will be, such as our bounce houses, water slides and other carnival attractions, it's easy to overlook the fact that your guests will at some point require food too.
Reviews (19)
Kaylie Rusnak
Kaylie Rusnak
Dec 01, 2021
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Amazing Staff, great social skills and manners. Were quick and efficient. Worked great with the Kids and were very polite to the parents. I'd recommend them as well as use their services over and.
Vianey Gutierrez
Vianey Gutierrez
Oct 24, 2021
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Hello,
I rented a bouncy house from this company on a Saturday. They were honest in saying they have been extremely busy with many events and low staffed, so I appreciated them being transparent from the beginning. I paid them one half up front and the next once they delivered. I did not have to be home for them to set it up, so I liked that. There was a bit of customer service issue, but they were able to resolve it in a week.
Glenda Zepeda
Glenda Zepeda
Oct 11, 2019
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Had a great experience with The Train Quest the train and water slide was so much fun for the kids this weekend. Phyllis and her crew were great they delivered on time and everybody was happy with their service.
Sonetriya Mayfield
Sonetriya Mayfield
Aug 17, 2019
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I have been using the train quest for almost 10 years and would never throw an event without them. The owner and staff are so sweet, caring and understanding! We love the Train Quest ❤️
Kayte Lusty
Kayte Lusty
Jun 11, 2019
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This will be our third year repeating business with Phyliss and the train quest! Every experience has been exceptional and surpassed our expectations. We live a little further out of Austin in Bastrop and the train quest has always delivered and let us use the rentals for a longer period of time without charging! The delivery guys have always been knowledgeable and set us up and explain everything very carefully! Phyliss has a passion for the best of the best when it comes to her rentals and has a great energy about her! I will always use the train quest for any party or event and I always look
Lisa P.
Lisa P.
May 18, 2019
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Excellent service- kiddos loved the train. Even though it rained, off and on, they were very professional and continued to take the kids who didn't mind getting a little wet.
Heather L.
Heather L.
Mar 18, 2019
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We rented a bounce house, tables, chairs, popcorn machine and cotton candy machine. Phyllis delivered personally, early and was very friendly and professional as was the crew she sent to pick up the bounce house. The items were in nice condition. Would recommend her.
Nicole S.
Nicole S.
Mar 02, 2019
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They were great! Prompt, friendly, and so reasonably priced! They made my sons 5th birthday one to remember! See you guys in April!
J. Lynn
J. Lynn
Jan 21, 2019
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I have worked with The Train Quest multiple times. The Owner, Phyllis, always directly interacts with me and is able to answer all my questions. I have rented a water slide, slip & slide, obstacle course, inflatable movie screen, paddle boats and train. She has been very flexible on last minute cancellations due to the weather and let me use the credit incurred on our next event. She has also been flexible with scheduling drop off and pick up based on my schedule.
Lawona B.
Lawona B.
Dec 24, 2018
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Update I received an email from The Train Quest offering to settle the issue we agreed to settle than they stop responding to my emails. This such a shady business we will now have to go court since they refuse to do right thing.
Dana M.
Dana M.
Dec 18, 2018
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If they are late, they will not refund any amount paid. Read the comments posted by others. I certainly will not be using this company.
Allison W.
Allison W.
Dec 17, 2018
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Apart from being over an hour late to arrive for our function, let alone to be ready, we were told we would receive a partial refund. Then days later we got told there would be no refund because people enjoyed the rides.... not taking into account the 20/30 people who left and didn't come back after waiting for this event. Extremely disappointed by the lack of professionalism. We received several phone calls asking for the check as soon as we booked. And we even changed our event time to be what they said would be more convenient for them... save your money and the head ache
Justin Davis
Justin Davis
Oct 15, 2018
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I placed a order to rent 2 of the Throne chairs. Amazing customer service since the first phone call was made, till the time they picked up the chairs. Very accommodating as well. Delivery was on time and pick up was as well. Very nice products and amazing customer service. Would highly recommend their services for any type of rental they offer. We will be doing business with TrainQuest in the near future! We are actually in the works for our child’s 1st birthday with Phyllis and her team. Thank you TrainQuest Austin!
Allison Wolf
Allison Wolf
Aug 06, 2018
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We had a really good first experience, but this last one has been absolutely terrible.
We had an event that we scheduled when Phyllis said would be best for her. They were supposed to be ready by 3.... so at 3:40 they were no where in site. They finally arrived and weren’t set up till 4:25....we called and spoke with Phyllis who said we would get a partial refund. Well then some fake person emailed us days later saying that they weren’t going to give us any money back. Now there is absolutely no civil response. Do not pay them till after your event, otherwise you end up out of money. So many
Taraneh Amini
Taraneh Amini
Jul 24, 2018
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Phyllis was absolutely amazing to work with! She was patient & kind, made fabulous recommendations geared towards the event I was hosting, & adaptable to late changes due to weather concerns. I would absolutely recommend The Train Quest to others & will certainly use them again for other events. Thank you Phyllis, you truly made our event at Dell Children's Hospital one to remember!
Joshua C.
Joshua C.
Sep 10, 2017
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I rented 3 items from The Train Quest for an event I had for my family. The service they provided was just completely outstanding; from the owner, the workers who dropped off the equipment and also the equipment itself. I would give 10 stars if it were possible. I'll most definitely be using The Train Quest again for all of my future events..
Christina Lawson Realtor
Christina Lawson Realtor
Aug 16, 2017
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We cannot recommend this company AT ALL. We rented an inflatable water slide for our son's bday and it was in shoddy condition. It was VERY worn. For the price, I definitely expected nicer. That wasn't even the problem. Upon pick up the workers backed in to our motor home causing $7k in damage to it and breaking out the back window of their van. They did not bother to inform me. I heard the collision, went outside only to see them driving off. I messaged Phyllis and put her in contact with my husband. In their first conversation Phyllis stated she was not insured. She then tried to get my husband
Kayla H.
Kayla H.
May 23, 2016
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Children had a blast. Phillis was awesome to work with!! Rented at the very last minute and she was able to not only deliver, but set and and explain everything in detail. They have so many options and packages to choose from. I am recommending this vendor to all my friends and family.
Sonja C.
Sonja C.
Mar 10, 2016
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I am a business owner and I specialize in children's hair. I wanted to throw a party for all of my occurring client's and didn't know who to contact. I called all around town and finally ran across The Train Quest Party Rental Company. To my astonishment the phone rang on the first ring!!! The operator was extremely friendly and gave me great information. I rented the Build a Bear stuffing machine, the cotton candy machine, and they also had a parachute ride that took the kids 20 feet in the hair. The parachute ride has windows which allows the children to observe at a reasonable