Our field technicians have years of experience on all makes and models of hot tubs. You will be updated on the diagnostics and repair procedures to give you the trust and confidence you can rely on. We are a timely, professional service company. Having your hot tub leak can become an extremely frustrating problem, as leaks (especially small ones) are quite hard to locate.
Let us give you a professional assessment and game plan for your leak repair done the right way. Let us take care of your hot tub water chemistry. We do a full service flush & draining if needed. Also, offer monthly or bi weekly cleanings which includes water quality tips, cleaning the cover, pillows, siding, filter(s) & balancing the water chemistry.
Let us give you a professional assessment and game plan for your leak repair done the right way. Let us take care of your hot tub water chemistry. We do a full service flush & draining if needed. Also, offer monthly or bi weekly cleanings which includes water quality tips, cleaning the cover, pillows, siding, filter(s) & balancing the water chemistry.
Reviews (12)
Matt A.
Jul 30, 2021
Report
Terry P.
May 28, 2021
Report
I hadn't used my Caldera spa in several years. It had a problem where the water would heat to the desired temperature, but then it would be cold the next time I wanted to use it.
I called Scott. He soon returned my call and we made an appointment.
He arrived right on time and quickly diagnosed the problem. It was an easy fix and wasn't as major or costly as I feared. He texted me pictures and product numbers of the filter and head cushions that needed to be replaced, and information about where to purchase them. He also gave me a discount on his normal service cost, since he did not
I called Scott. He soon returned my call and we made an appointment.
He arrived right on time and quickly diagnosed the problem. It was an easy fix and wasn't as major or costly as I feared. He texted me pictures and product numbers of the filter and head cushions that needed to be replaced, and information about where to purchase them. He also gave me a discount on his normal service cost, since he did not
Alfia D.
Feb 24, 2021
Report
We recently moved and the house came with a hot tub (yay) that had sat without maintenance for years (boo). We gave Scott a call and he came out within a short time frame, got the hot tub all cleaned up, operating beautifully, and filled with sparkling clear water. The hot tub was even a different color than we initially thought it was!! That's how bad it was. We would highly recommend Pro Hot Tub repair if you are looking for someone who knows their stuff and is easy to work with.
Phil E.
Dec 19, 2020
Report
Scott didn't even come to my house but on a Friday evening he walked me through a fix it problem for my spa after hours over the phone!!! I have never had someone help me and not show up and ask for a dime. Very very nice and he even found the issue over the phone with photos I sent him and told me how to fix it! Very knowledgeable and professional and nice. It is greatly appreciated Scott and next time I need you no doubt you are my guy!
Also, he guessed the problem was the heater and sure enough it was. First try and he knew after I told him the model of my hot tub. Very impressive! Thanks
Also, he guessed the problem was the heater and sure enough it was. First try and he knew after I told him the model of my hot tub. Very impressive! Thanks
Mike C.
Nov 23, 2020
Report
Awesome service! We bought our spa 8-9 yrs ago from Champagne Spas. They have Spa service person they use. In a word - worthless. He rarely returns calls, doesn't commit to a time, is very unreliable. When it takes weeks just to try and get an appt let alone to make it to our home - it's time to move on. Thankfully we found Scott at Pro Hot Tub Repair. I made one call and it was returned next day with a commitment to day and time. And by golly he arrived on time, assessed what was needed, estimated cost and was done within 2 hrs! Like one reviewer said, Scott's a "PRO
Scot W.
Oct 06, 2020
Report
Geoff B.
Sep 30, 2020
Report
Dave Q.
Oct 04, 2019
Report
I called Scott because we are selling our house and at the last minute the spa stoped working and sprung a leak, when I talked to Scott and told him what I see , he immediately knew what type of pump he needed, quoted me and he made time for us .
Scott is one of the most knowledgeable guys I talked to since I got the spa. YET the best thing about the whole experience , a side of the professionalisms and the wealth of knowledge , is the great customer service he offers , if I could give me more stars I would .
Scott is one of the most knowledgeable guys I talked to since I got the spa. YET the best thing about the whole experience , a side of the professionalisms and the wealth of knowledge , is the great customer service he offers , if I could give me more stars I would .
Denise M.
May 30, 2019
Report
Michael W.
May 29, 2019
Report
Scott was invited out to look at a Caldera Spa with an aged out electric water pump. He was very knowledgeable with the Caldera brand and had all the needed parts to change out the noisy pump. Unexpectedly, we also found the need to replace the heating element and he had those parts available too. So, with Scott's expertise, I have essentially a brand new spa with an efficient, quiet water pump, and a new heating assembly to last the years ahead. I'm very happy I called Scott!
Ala S.
Oct 08, 2018
Report
I called this business on Saturday afternoon he was the only one who answered me. He helped me troubleshoot my spa, he is very knowledgeable and knows his stuff. If you need to get your spa repaired or looked at this is the guy you want. He knew exactly what was wrong and what I needed for my spa over the phone I definitely recommend him To families and friends. Five star business and customer service thank you for all your help.
Kristin S.
Sep 11, 2018
Report
