Our aim is to deliver quality products and services to each customer who comes through the door. Whether you're shopping for a new hot tub or are looking to maintain your swim spa installation, Champagne Spas has you covered. With more than 30 years in the business, we know a thing or two about spa ownership, after all.
Sundance San Diego recently awarded Champagne Spas with three noteworthy awards. From the Gold Club Award to the Exceptional Customer Service Award and the International Hall of Fame Award, these lifetime achievement awards are an honor and a privilege for those in the spa industry. In 30 years of service, Sundance has only granted the Hall of Fame Award to select dealers.
Sundance San Diego recently awarded Champagne Spas with three noteworthy awards. From the Gold Club Award to the Exceptional Customer Service Award and the International Hall of Fame Award, these lifetime achievement awards are an honor and a privilege for those in the spa industry. In 30 years of service, Sundance has only granted the Hall of Fame Award to select dealers.
Services
Vacation time doesn't have to mean traveling to faraway destinations. Instead, bring the experience to your backyard! We carry top brands backed by over 35 years of expertise in the hot tub and swim spa industry. Artesian Spas provide the most effective, soothing and enjoyable form of relief when soaking in one of our hot tubs.
Since its founding in 1979, Sundance Spas has been an industry leader in innovations focused on enhancing your hot tub experience. Artesian Spas provide the most effective, soothing and enjoyable form of relief when soaking in one of our hot tubs. TidalFit swim spas are built for exercise and fun activities.
With a reputation for reliability, innovation, and comfort, Sundance & Artesian Spas has exactly what you need. Artesian Spas provide the most effective, soothing and enjoyable form of relief when soaking in one of our hot tubs. Each hot tub is specifically designed to enhance the lifestyle and health of every customer.
With a reputation for reliability, innovation, and comfort, Sundance Spas has exactly what you need. With seating for two to six people, the portable hot tubs in this series offer a classic hydrotherapy experience in addition to a variety of other options. Combining new technology with old-fashioned know-how, outdoor hot tubs in this series are a delight to use.
With a reputation for reliability, innovation, and comfort, Artesian Spas has exactly what you need. Our newest line of luxury, hydrotherapy spas designed with the utmost precision and care, the latest in technological advances and the most comfortable and intimate designs available on the market today.
Reviews (18)
Trevor Isaacs
Dec 07, 2021
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Henry B.
Jun 19, 2021
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Heriberto Ramirez
Jun 06, 2021
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Jethro Hudgins
May 16, 2021
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Karen Crowley and the crew at Champagne Spas bent over backwards to help us get the spa of our dreams VERY quickly and at a great price. The install was effortless and it runs like a Swiss watch! When I broke a small piece one phone call handled the problem like I owned the company. We were back soaking in no time! Great Job Champagne Spas!
Bri Kel
Sep 13, 2020
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I ordered one product from this retailer located at 5710 Keamy Villa Road, San Diego CA 92123. Spa Essentials Brominating Concentrate 2 lbs. Retailer sent me my one product but later claimed in an email that I ordered 2 products and they claim they shipped 2 products.
Unfortunately for retailer, only one product was shipped. I have required Spa And Pool Store to reverse their duplicate charge. They have stated, without proof, I ordered the same product for them twice on 9.9.20. I have no use for four pounds of the product. At 1.5 teaspoons per week it would take over 4 years to use up, if the
Unfortunately for retailer, only one product was shipped. I have required Spa And Pool Store to reverse their duplicate charge. They have stated, without proof, I ordered the same product for them twice on 9.9.20. I have no use for four pounds of the product. At 1.5 teaspoons per week it would take over 4 years to use up, if the
Michelle K.
Jul 06, 2020
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The customer service was amazing. Amanda was very knowledgeable about all the models and helped us pick out a great spa. We made 4 separate trips before finally deciding to pull the trigger on buying one. She was super patient and helpful the whole time and never pushy. We needed a crane for delivery and to change our electrical and she had great references for both. Whe we found out the electrical was going to be thousands more than we thought we ended up canceling our order (the same day) and again Amanda was amazingly helpful and understanding. If/when we are able to buy a spa, this will
James S.
May 31, 2020
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Just bought a new spa and Cindy was our sales lady. She was very knowledgeable and not pushy at all. We were very confident in our purchase and felt we got a fair price. The good news did not stop there. Cindy recommended Jamie to do the electric work. Jamie and his team were professional and they did a beautiful job (which even included some cement work!). On the day of delivery, the two delivery guys that came to our house were nice and had our spa in place and set up in no time! The whole process was easy and we are enjoying our spa daily!
Michael Clark
Oct 15, 2019
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This is a local sandiego store with a good stock of hot tubs to view and friendly knowledgeable employees. We had everything explained to us and options reviewed by Karen. She went over options for chemicals, a chemical starter kit and delivery included. The store also does service if needed. Love our tub!
Susan Babcock
Sep 28, 2019
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I had a very satisfying experience at Champagne spas especially, since I contacted three other retailers which I did not find accommodating or helpful. I walked in off the street and spoke with Karen, who was very informative and pleasant to work with. I pretty much knew what I was looking for so it was painless. Good to hear of the delivery and I would highly recommend champagne spas!
Heidi Desalvo
Sep 23, 2019
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I just wanted to thank Cindy. She took the time to explain each spa and send me pictures of each Spa. After a months contemplating we decided on a beautiful Spa. It was so nice to give back to a San Diego family company. The delivery was perfect and amazing everyone was kind. We are sure enjoying this beautiful new Spa for our home.
Rick B.
Aug 14, 2019
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We had our old Jacuzzi for almost 18 years (very frequent use) and it was time for a new one. We shopped around at the different Spa dealers in San Diego and narrowed it down to Champagne Spas in Kerney Mesa. They seemed to be most knowledgeable and have a big selection and good quality spas.
Karen was super helpful showing us the different options and narrowing the Spa model down to our needs. We ended up buying the Antigua 45. We are extremely happy with it and use the Spa several times a week. Our electricity bill has gone done some with the new Spa even it has one more pump and bigger pumps
Karen was super helpful showing us the different options and narrowing the Spa model down to our needs. We ended up buying the Antigua 45. We are extremely happy with it and use the Spa several times a week. Our electricity bill has gone done some with the new Spa even it has one more pump and bigger pumps
John S.
Oct 08, 2018
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I have owned my Artesian Antigua Spa now that I purchased @Champagne Spa for about 3 months now.
First off, I have to say that Amanda Lane provided my wife and I, amazing service! She was not pushy, provided us with all the information we needed to make a great purchase decision. I was able to wet test an Artesian spa in action and within 2 weeks, bought the spa.
I had no issues with delivery - they were courteous, professional, and taught me the basics of using the spa...and some useful tips. Just a little tip, use a qualified, licensed electrician or you will end up having one fix a problem
First off, I have to say that Amanda Lane provided my wife and I, amazing service! She was not pushy, provided us with all the information we needed to make a great purchase decision. I was able to wet test an Artesian spa in action and within 2 weeks, bought the spa.
I had no issues with delivery - they were courteous, professional, and taught me the basics of using the spa...and some useful tips. Just a little tip, use a qualified, licensed electrician or you will end up having one fix a problem
Rick S.
Aug 02, 2018
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Unfortunately I did not look at the reviews before purchasing my spa from Champagne spas. Two years into my ownership and the spa is shorting out, and I am unable to diagnose. I called the main number and was told that Jason would call me to schedule time to resolve the problem. Well, Jason called and said he was only available NOT on the days I was available and then proceeded to tell me the heater on the spa was likely shot. So, this is his version of resolving issues - diagnosing over the phone. Sorry, the lack of customer service came through loud and clear. This company was happy to take thousands
Andrew S.
Jun 06, 2018
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So I'm a 1st time hot tub owner and did my research before picking Champagne Spas. Cindy was who I dealt with and she was amazing! She insisted my friend and I bring our swimsuits to test some spas before deciding on one. I ended up upgrading to a nicer model after realizing the jets were more powerful and this is a long time investment.
After hours spent in the store on Memorial Day, I had made my decision! The delivery was 1 week after ordering since it was a busy holiday week for them.The delivery was on time, the guys super nice and funny to talk with and it went smooth as can go!
After hours spent in the store on Memorial Day, I had made my decision! The delivery was 1 week after ordering since it was a busy holiday week for them.The delivery was on time, the guys super nice and funny to talk with and it went smooth as can go!
Hossein S.
Jan 25, 2018
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*BUYER BEWARE*
This company will say and do anything to complete a sale, but will be nowhere to be found when things go wrong with their products. We had a nightmare experience, the details of which I will not go into because it's complicated (but feel free to msg me privately).
I strongly recommend you get any/all promises in writing OR come with a lawyer/recorder OR better yet go anywhere else to buy your spa. Not worth the headache if anything ever goes wrong and you need help. In the latter's case, you will be met with rudeness, defensiveness and complete lack of accountability
This company will say and do anything to complete a sale, but will be nowhere to be found when things go wrong with their products. We had a nightmare experience, the details of which I will not go into because it's complicated (but feel free to msg me privately).
I strongly recommend you get any/all promises in writing OR come with a lawyer/recorder OR better yet go anywhere else to buy your spa. Not worth the headache if anything ever goes wrong and you need help. In the latter's case, you will be met with rudeness, defensiveness and complete lack of accountability
Essie K.
Jan 25, 2018
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It's unfortunate that I have to update my review but I want to share and warn current and potential buyers about my experience.
Champagne Spa does a great job of selling you hot tubs. They provide great customer service while they try to get you to make a purchase but the second you have any problems or issues, this "great" customer service seems to disappear. The manager, Amanda, is rude, defensive and flat out makes up lies to cover her tracks. Their certified technician, Jason, is impossible to get a hold of. He works two days a week and you often have to call him multiple times
Champagne Spa does a great job of selling you hot tubs. They provide great customer service while they try to get you to make a purchase but the second you have any problems or issues, this "great" customer service seems to disappear. The manager, Amanda, is rude, defensive and flat out makes up lies to cover her tracks. Their certified technician, Jason, is impossible to get a hold of. He works two days a week and you often have to call him multiple times
Monica R.
Mar 02, 2017
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My fiancé and I bought a spa from here last September and I must say we are completely satisfied with the service and the product. The tubs are top of the line!
The lady's in the showroom are friendly and knowledgeable too.
We purchased the Sundance Denali 4 seater round tub and we LOVE it! We've called once with questions about maintenance and Cindy was very helpful! Karen and Amanda are were also very helpful and personable.
The lady's in the showroom are friendly and knowledgeable too.
We purchased the Sundance Denali 4 seater round tub and we LOVE it! We've called once with questions about maintenance and Cindy was very helpful! Karen and Amanda are were also very helpful and personable.
Vrsim
Oct 19, 2014
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