The Gem Collection
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The Gem Collection
We are truly passionate about two things - Beautiful Jewelry and our Customers! We search the world to bring you beautiful Diamonds, Engagement Rings, Wedding Rings, Estate, Colored Stone, Fashion, and Designer Jewelry. Our Jewelry Experts are always happy to assist you. We want you to be delighted with your beautiful jewelry purchase!

I absolutely love Pandora at the gem collection! Everyone is always so friendly. And my favorite girl, my Pandora specialist Meghan is the absolute best! She always remembers what you like, reaches out to me about all the specials, and is always the sweetest whenever I go there. It's because of her I will keep shopping at that specific Pandora location and never go to another.
Services
Let our Designers and Master Jewelers turn your jewelry dreams into reality. We can redesign your heirlooms or start from scratch by supplying your favorite gemstones and building your dream jewel. Our Designers will work with you each step of the way, so you will know you will have jewelry that you love and that is truly "you"!
Forevermark is the diamond brand from The De Beers Group of Companies, which has a history of diamond expertise spanning more than 125 years. Forevermark is committed to the unwavering and passionate pursuit of the world's most beautiful diamonds, brought to you with integrity. In Forevermark's constant pursuit of absolute beauty, every Forevermark diamond undergoes a journey of rigorous selection.
We have an incredible selection of beautiful PANDORA Bracelets, PANDORA Beads, PANDORA Necklaces, PANDORA Earrings, and PANDORA Rings. Our friendly and professional PANDORA specialists are always happy to help you design and customize a PANDORA Bracelet that fits your unique personality and style. Don't just shop for PANDORA Jewelry, enjoy the experience with our award-winning customer service that sets The Gem Collection apart in Tallahassee.
Reviews (11)
Sonia Carbonell
Sonia Carbonell
Sep 18, 2021
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Everything: quality of jewelry, customer service, customer care, friendliness, safety, courtesy, parking, reliability.
Becky Brown
Becky Brown
Jul 12, 2021
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Wonderful experience! Veronica was so helpful and I am very pleased. I had three rings welded together and sized. The work is excellent.
Taylor H.
Taylor H.
Feb 22, 2021
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Wow! What an amazing experience. We spoke with Brian and he was so kind and empathetic through the whole processing of helping me find an engagement ring with my boyfriend. I tell all of my friends that he wasn't a salesman trying to get me to choose the most expensive item, he was a friend helping us with this whole new process! Highly recommend and can't wait to see the final product!
Leonard Dietzen
Leonard Dietzen
Nov 23, 2020
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If you believe the customer deserves excellent treatment please shop here. They are the best of the best in customer service and they treat everyone like they are the only customer. They go the extra mile.
Kelly S.
Kelly S.
Jun 02, 2020
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Have you ever tried to pick out wedding bands during a quarantine resulting from a global pandemic? I wouldn't recommend it, but having gone through it, I couldn't recommend the Gem Collection more.

Brandon helped my fiance select my engagement ring and then resized it to fit me perfectly. When we needed wedding bands we knew exactly who to go to. He went above and beyond for us. My fiance found his band quickly, but I needed a bit more help. Brandon emailed me pictures of rings and ordered a couple of wedding bands in for me to try on. He enabled me to make a choice that I won&apos
Alexis B.
Alexis B.
May 27, 2018
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They took links out of my watch for free. That made me happy, the women said merry Christmas when I went to give her my card. it's the little things that you remember and spread the word about
Martina M.
Martina M.
Apr 16, 2018
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I have been shopping for Pandora jewelry with Gem Collection for several years now. The customer service is exceptional, I am always greeted with a smile, everyone is helpful and the services offered after purchase are wonderful. I have had my bracelets cleaned and redesigned at no charge, and when I needed my battery watch changed it was taken care of at no cost as well. I've made purchases for myself and my family, the staff is knowledgeable and professional. At the Pandora counter I am always greeted by name, Abby knows my preferences and always suggest items that I absolutely love! I always
Brittani B.
Brittani B.
Feb 23, 2017
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I love The Gem Collection! My husband purchased my engagement ring here, and we both also bought our wedding bands from them. They are so helpful and friendly every time we have visited. Brian was so patient and knowledgeable when I was searching for the perfect engagement ring, and he was able to determine my style and point me in the right direction. As a jewelry novice, I also appreciate that they're always willing to answer any and all questions I might have. Lastly, you also get free cleanings any time you wish for your jewelry after purchasing, which I love! I highly recommend them!
J. W.
J. W.
Sep 16, 2016
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I recently had a ring resized here. The ring had to go up 3 sizes and I was cautioned that the design on the ring might look different on the resized part. However upon picking it up you cannot tell where the resizing occurred and the design looks exactly the same as it did before. Bravo! Giving only a 4 star rating because I had to wait a month on the service put I'm sure that is due to them being in high demand because they are so good at their job.
Kevin F.
Kevin F.
Apr 06, 2015
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Have been here several times buying charms for my wife's Pandora bracelet. They have always been very helpful.

Went in recently to have my new watched sized (have a link taken out), which I received as a gift. At the same time, my wife needed a new battery in her watch. Neither item was purchased there - and they certainly didn't recognize me from my 4-5 small purchases over the past 3 years. I never mentioned that I every shopped here before.

We went in with our kids and they told us the sizing would be free and the watch battery would be about $12. He sized my watch twice until it
Emilee N.
Emilee N.
Oct 11, 2010
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Let me start by saying... Ive heard absolute horror stories about the gem collections and my one experience I had there years ago was not a pleasant one.
Ive avoided this place at all costs due to previous experience until last week. I have a Pandora bracelet and was looking to purchase an additional one for a friend and the other two Pandora retailers in town did not carry the charms I wanted and I had heard that the Gem Collection had the largest collection in town, so I just decided to give it another try.
Its was GREAT! The new location is GORGEOUS! I walked in and was promptly greeted by