AllStar Appliance Repair
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AllStar Appliance Repair
All of us depend significantly on our home appliances. Our goal is to assist the people of Baltimore and the surrounding area with their appliance repair needs. With over 10 years of experience, AllStar Appliance Repair has been providing repairs, installations and maintenance, while providing in-home, same day repairs for most of the major brands.

AllStar Appliance Repair is a proud recipient the award for Best Appliance Repair by Best of Baltimore Magazine in 2012. Work done by AllStar, comes with our 100% satisfaction guarantee & comes with a 90 day parts and labor warranty.
Services
With over 10 years of experience in the Baltimore and surrounding area, AllStar Appliance Repair has been providing repairs, installations and maintenance, while providing in-home, same day repairs for most of the major brands. Our commercial services include working directly with landlords on large apartment complex and retail businesses with their appliance repairs.
At AllStar Appliance Repair, we not only specialize in repair and maintenance of residential appliances, we strive to build a last relationship through quality customer service. All of our technician's are factory trained professionals and are experienced working on all major makes and models of home appliances.
Reviews (18)
Christopher Michael Poole
Christopher Michael Poole
Dec 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I wish I could give this company more than 5 stars! Incredibly quick response to my email about my broken oven, incredibly friendly technician, incredibly quick service! I would absolutely recommend All-Star to anyone! Thanks again!!
Service: Repair stove / cooktop / oven
Jim Stark
Jim Stark
Nov 24, 2021
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My dishwasher is really tightly fit into the cabinets, I would never have been able to get it out without their help. It took some work, but he got it out, installed the replacement part and got it back in.
I am 100% satisfied, will definitely be choosing them for any future repairs.
Kendra
Kendra
Nov 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Eric is phenomenal! He gets the job done with mastery and expertise unparalleled in the land of appliances. I feel so fortunate to have found ALL STAR APPLIANCE, and I highly highly recommend anyone with any appliance to call ALL STAR APPLIANCE.
Services: Repair dryer, Repair refrigerator / freezer, Repair stove / cooktop, Repair washer, Repair stove / cooktop / oven
Yunfeng Du
Yunfeng Du
Nov 06, 2021
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Eric helped me to fix my dryer heating problem,he said control board is bad, then give me a link to order the parts, then come back to help me to installed it. but my dashboard is blank after he installed the new control board. wrong parts? he promise to contact company to solve this issue, but till now 3 weeks already no respond ,now matter i called him and text message,he did not respond to me.i really get tired for that. i spent $430 total parts and labor, i should buy new one. irresponsible!!!!!!!!!!
update: Eric came to my house to fix the issue after i contacted him,so now dryer is working
Tiffstar
Tiffstar
Nov 05, 2021
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Positive: Punctuality, Responsiveness
Knowledgeable and friendly! Eric was very helpful and gave me tips on fixing my refrigerator rather than repairing since I was leaning towards buying a new one. Definitely worth a try!
Service: Repair refrigerator / freezer
Melinda Woodruff
Melinda Woodruff
Oct 16, 2021
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I reached out to GE to have my café range repaired I was told that it would be at least two weeks before somebody could come out. That’s when I decided to call All-Star. I was pleasantly surprised when they told me they could come out the next day. They were friendly, honest, on time, and got the job done. I’m so grateful and I will definitely use them again should the need arise.
Carly Grossman
Carly Grossman
Sep 03, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Their service was excellent. Eric came and looked at my dryer and knew exactly how to repair it. It’s was so fast, he made it look so easy. I was impressed by the service and had to give him 5 stars. Will most definitely recommend and use again. Awesome appliance repair service.
Service: Repair dryer
Jennifer Alexander
Jennifer Alexander
Aug 18, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was so happy with All-Star, super professional, great price (did not overcharge at all). They fit us right in and were on time. We used them to fix two appliances in a rental property and they were great with our tenants as well. They will definitely be our go to company for any further repairs! Highly recommend!
Services: Repair dishwasher, Repair refrigerator / freezer
Pitt ByBlood
Pitt ByBlood
Jul 25, 2021
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The repairman Eric was prompt and apparently very knowledgeable about my refrigerator. He diagnosed my problem and explained it to me in layman's terms. His explanation of the repair process was reasonable and satisfying. He gave me different options as far as price and time frame. The best thing is He worked hard to get the repair done even quicker than expected. This was my first time using this company but it won't be my last. They also have a cool slogan...."Making appliances great again!"
Polly H.
Polly H.
Feb 14, 2021
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Well, Eric was great in the beginning and then was completely unresponsive. Not a company to rely on in an emergency. I moved onto another vendor.
Halley T.
Halley T.
Oct 29, 2020
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This guy is truly a psycho. We have the same story as others, but in his excuse making via text Eric went so far as to try to tell us he'd been depressed and he was starting meds... To try to gain our sympathy for his scammy behavior, all the while doing this to hundreds of other people. Straight up thief.

https://www.wmar2news.com/matterformallory/baltimore-co-appliance-repair-company-facing-charges
Edith B.
Edith B.
Jul 16, 2019
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I highly recommend this business under the following conditions: 1) you love GAMBLING, because you never know if you are going to get 5 star Eric or 0 star Eric, 2) you like working with businesses which have an F rating with the BBB, 3) you love how Donald Trump screwed all of the contractors who worked for him (note that Eric signs-off to his good reviews with a twist on MAGA) and you want to get screwed.

Yes, just like all of the one star posts on here, Eric quickly responded to my request for a refrigerator repair. He asked for a deposit by check and since then he either hasn't respond
Pam H.
Pam H.
Jul 03, 2019
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Quick to respond, quick to get the correct part and quick to fix my oven. I saw the negative reviews after I'd already used All Star. I had a very good experience.
Terry R.
Terry R.
Jun 02, 2019
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I called for service on a Samsung refrigerator where the freezer was icing up in a rental property. They quickly went out, told me I needed a part and within a few days said the repair was complete. I paid $306 for the repair. They said they left the breaker off because the ice was still defrosting. When I went back I flipped the breaker on. I checked a few days later and the freezer had the same issue that it did before.
I took photos and texted them to tell them about the issue. They said they went back and had to order an additional part. About a week after that I texted them and they
Heather H.
Heather H.
Apr 19, 2019
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Let me start with most important- he (and I say he because though it is called All Star Appliance it is a one person shop) has F in BBB. If only I had done my due diligence in advance, but alas I was taken in by 4 star rating on Google (only thing I can figure is he puts the reviews in himself).

My story reads like all others in BBB - do yourself a favor and look them up. My husband wrote up our detailed story there. I contacted him and he responded quickly came out looked at my dishwasher said he could repair - just needed to order a part and a $155 deposit. He also took the cover off my
Dan G.
Dan G.
Feb 02, 2019
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F RATING: AVOID THIS GUY AT ALL COSTS. HE MADE MY DISHWASHER WORSE. FAILED TO REFUND MY MONEY. FAILED TO SHOW TO MANY APPTS. FAILED TO RETURN CALLS... No wonder he has an F Rating

I STRONGLY URGE ANYONE TO LOOK AT BBB.ORG AND READ THE COMPLAINTS AND REVIEWS PRIOR TO ANYTHING ELSE.(https://www.bbb.org/us/md/baltimore/profile/small-appliance-services/all-star-appliance-repair-0011-90206887/details#Pattern-of-Complaints)

HERE IS A SUMMARY OF WHAT YOU WILL FIND on BBB.ORG:
On 08/29/2018, BBB conducted an updated complaint history review and determined that BBB continues to receive patterns of
Mark G.
Mark G.
Aug 30, 2018
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Matt S saiys it best in his review of this "business"...he said "NO STARS! This business is NOT to be trusted = STRAIGHT UP CROOK!

Never in my life have I posted a negative review on a service or product but I urge you to STAY AWAY FROM THIS BUSINESS."

He is so right. About 4 weeks ago I called them needing repairs to my ice maker. They came right over, worked for about an hour, said they needed to get parts and would be back on Monday. They charged me $581in cash and never came back. They avoid answering their phone or returning messages. They did answer their phone twice
Julie U.
Julie U.
Jun 11, 2018
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We called All-Star Appliance Repair to fix our refrigerator and now, over a month later, they have been to our house 4 times and it is still not fixed. We originally called them because our refrigerator/freezer wasn't holding it's cool temperature. Each time, the guys spent no longer than 5 or 10 minutes looking at the appliance and said it was this or that, they "fixed it" and we had to defrost the entire thing. Then the last time, when they were supposed to replace a part, they came by and left quickly after my husband missed their call... even though both he and my mother