San Jose Collision

Positive: Professionalism, Punctuality, Quality, Value
I got hit in a parking lot. Getting an estimate was quick and easy then we scheduled the repair, they estimate that it would take 8 days. 5 days later my car was ready and looking like new! The people that work her are all professional and friendly. They do great work! I strongly recommend San Jose Collison!
Services: Body & Trim, Painting

San Jose Collision has done repair work for me a number of times in the years up through 2020. To say that the work done on those occasions was timely, was of the highest quality, and was done for a fair price would be an understatement. Suzanne, the owner of this shop, is personally involved in insuring that every customer gets their vehicle back in such a condition that (1) the vehicle meets the highest standards of cosmetic appeal, (2) the vehicle is as roadworthy as it was prior to the damage inflicted during and immediately following the accident that brought the vehicle to her shop, and

Positive: Professionalism, Punctuality, Quality, Value
I saw the high reviews and wondered why. Decided to use them and so happy I did! Prices are good, service and people even better and the work excellent! The high ratings and reviews are deserved.
Service: Body & Trim

I’ve had two classic cars with minor repairs performed at San Jose. The work is excellent. Plus, their Advisors are very personable and efficient. I will definitely use San Jose again.

After I hit a deer in my Tesla model S I had a difficult time finding a Certified Tesla body shop that could repair it. There were only two shops in Jacksonville and one of them was 4 months out. Sean and the team at San Jose collision were very honest with their time estimate and did everything they could to get the car completed as quickly as possible. They were able to get the car in, start tearing it down, and ordering parts right away. Majority of the delays was with Tesla and not sending the correct parts. There were a few issues I was concerned about but Sean was able to address those as

Tesla recommended them to repair my Model 3. I’ve heard the horror stories regarding repair shops so I researched San Jose including reviews and state records, all which they passed with flying colors. I called and honestly they couldn’t have been any nicer. They were even more responsive than my insurance company and even organizedd the tow to pick up my car. I’ll report back once my repairs are completed but so far the only good part of my accident was the staff at San Jose, especially Susan and Sean.

I was hit and ran by a car that knocked my drivers side mirror down. The dealership was trying to charge me 5x as much as San Jose Collision. San Jose Collision reassured me that they would order my mirror and have it replaced in about 30-40 minutes. Took about 4 days for the mirror to come in. My mirror is now replaced and looks brand new. They did a great job, and the price was definitely better than the dealership. Thank you guys so much. They made it a very simple process. (Before and after pics are below)

Just NO. I wanted to use a local company. Good review, recommended. I CANNOT overstate what a bad experience this has been. Had my car over three months and still needs additional work. Never followed through with a promised phone call or email. Excuses...illness, medical leave, short staffed in office...and I'm not unreasonable but JUST COMMUNICATE WITH ME. I'll call you by the end of the day...nope. I'll call you in a couple hours...nope. I'll send you weekly email updates...nope. Car will be ready this afternoon or tomorrow...nope, need a different hinge. And it has to be painted. Car will be

Have had work done by them in the past and will use them again in the future. I send friends and family here whenever they need body shop. The staff is very knowledgeable, and kind. They work fast and do things right. San Jose Collision also has honest and fair pricing for parts and labor. I have seen a little bit "behind the scenes" of this business and I must say I'm very impressed.

Amazing customer friendly family business! They have fixed stuff for me on 3 vehicles with a great total experience. Took care of a truck that was over sprayed with paint from contractor work, repainted hood/bumper of maserati (really amazing paint job!), and a smaller job with painting and fixing minor collision damage with my sons car. Can't say enough about their friendliness, fair prices, and flexibility to work through any issues along the way. I would recommend them to anyone in the area for sure.