Mark Hess
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Here at the Mark Hess Insurance Agency, our goal is to help people manage the risks of everyday life and protect what matters most. Whether you need auto, home, renter's, condo, business, life or health insurance, myself and my experienced team are always here to help. We like to inform our community about all of the insurance coverage options that are available, and personalize them to meet your individual needs.

We have been proudly servicing North Phoenix, Scottsdale, Paradise Valley, Cave Creek, Carefree, Peoria, Glendale, Surprise and surrounding areas since 2008. We are available in person, by phone, email, etc., whatever fits your specific needs. Please feel free to reach out to us anytime for a free insurance quote!
Reviews (10)
Michelle Shoffner
Michelle Shoffner
Oct 26, 2021
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If your looking for insurance please consider Mark Hess and his team!! Im so glad we decided to switch over to State Farm, the process was easy and flawless. Make sure to ask for Kelli Poole, she was so professional and even responded to my emails outside of regular work hours. This company is hands down the BEST!!
Thank you Mark Hess & Team State Farm!
Jaime Adriance
Jaime Adriance
Oct 06, 2021
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My family has had the pleasure of doing business with Mark and his office for many years. Everyone is so personable, kind, and they do whatever it takes to make all things work out for good. I just adore Kelli! She is so patient with me and great at explaining the details in a way I'm able to understand and make decisions quickly. Thank you!
Leapy Taing
Leapy Taing
Sep 21, 2021
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I've been a long time customer and they have never let me down. They always answer questions immediately and follow through whatever we discuss. I never hesitate to contact them with any question at all.. and did I mention their rates are amazing?!
Sara Miller
Sara Miller
Aug 26, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Kelli Poole is extremely helpful. Not only did she find me cheaper rates but she actually took the time to explain multiple insurance services. I am extremely grateful.
Hadi Razavi
Hadi Razavi
Aug 06, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I worked with Kelli Poole to obtain an insurance quote. She was very prompt in her response and prepared a very competitive quote. I was able to switch to State Farm, save a few hundred dollars annually, and obtain a better coverage. Kelli was very ethical and took my best interest in mind. Many thanks Kelli.
Susan Beech
Susan Beech
Aug 05, 2021
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The next State Farm commercial should be about Kelli from State Farm! Any questions we come to her with, she is right in top of it and gets us answers right away. Kelli is very knowledgeable and professional while still building a rapport with us. It feels like we’ve been friends forever. She knows our situation and helps us find the discounts that help us be able to get the coverage we need without breaking the bank. We really appreciate having Kelli in our side!
Christine Masterson
Christine Masterson
Aug 05, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I recently talked to Jacob about life insurance options. He was extremely knowledgeable and friendly. He really went above and beyond to make sure I was taken care of. I feel very good about my coverage and will recommend anyone I can to Jacob with Mark Hess - State Farm!
Jentri Young
Jentri Young
Aug 04, 2021
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It goes way beyond just good insurance rates! Andria with Mark's office is incredible. Whether it's taking care of our personal insurance needs or the clients that we refer to her, she is very prompt & thorough. We can count on her to be communicative & courteous. She responds to questions & requests very quickly. She even helped my husband recently when the battery in his vehicle died. In a world where "going the extra mile" is no longer the norm, it's amazing to have an insurance agent that does.
Michael Roy
Michael Roy
Jul 30, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
This Agency is great. I worked with Jacob Simpson. Jacob is responsive and very knowledgeable of the products offered. He is a real asset to the agency and I will be moving all of my policies to this agencies as I continue my relocation.
Brandi Hannah
Brandi Hannah
Jul 29, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I worked with Kelli Poole on getting a quote and she went above and beyond!! She was extremely responsive and went out of her way. She truly cares about her clients and I would recommend her to anyone.