Ashley Linton, APRN is a registered nurse practitioner working under the direct supervision of board-certified Hospitalist Dr. Chadi Alkhalil and seeing patients at Lakeland Regional Health. She received her masters in nursing degree from Florida Southern College in Lakeland, FL. For the health and safety of our patients and staff, facemasks are required while on premises and screening desks have been placed at the entrances of most of our locations.
Services
Mission Statement: The Clinic medical staff shall be dedicated to the provision of comprehensive medical services of the highest quality, at a reasonable cost, while constantly striving for excellence in the best interest of patient care. This shall be accomplished within the cooperative framework of a group practice.
As one of the largest medical clinics in the southeast, Watson Clinic provides comprehensive medical services to residents of Lakeland and surrounding communities. In addition to our medical and surgical specialties, we offer a number of additional programs and services to our Watson Clinic patients.
Whether using the MyChart website or mobile app, MyChart's redesigned home page adapts to your needs. The new design includes shortcuts to common activities and an actionable feed of updates when you log in to help focus on the most important information. A new activity search feature and unified menu helps easily guide you to activities such as prescription refills, appointment reminders, test results and more.
Caution: Online requests are for NON-URGENT appointments for established Watson Clinic patients only. If you need immediate or more time sensitive assistance, please contact your physician's office directly. If you need to cancel your appointment for any reason, please do so at least 24 hours in advance.
Watson Clinic accepts Medicare assignment of benefits for traditional and supplemental Medicare along with many Medicare Advantage plans. The clinic is also contracted with most commercial medical insurance plans including HMO's and PPO's.
Select Cardiology, ENT, Gastro, General Surgery, Neurology, OB-GYN, Orthopaedics, Plastic Surgery or Urology providers may be out-of-network for Aexcel, Aexcel Plus, Aetna Premier Care Network (APCN) or APCN Plus plans.Members must contact plan for network status, Higher out of pocket or no benefit may apply.
Select Cardiology, ENT, Gastro, General Surgery, Neurology, OB-GYN, Orthopaedics, Plastic Surgery or Urology providers may be out-of-network for Aexcel, Aexcel Plus, Aetna Premier Care Network (APCN) or APCN Plus plans.Members must contact plan for network status, Higher out of pocket or no benefit may apply.
Reviews (21)
Christine G.
Nov 30, 2021
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At first when I walked up I thought the receptionist was just having a bad day so I gave her the benefit of the doubt for her attitude. But then she continued to be rude to the elderly lady in-front of me for having questions... Not only did I wait for more than an hour to be called in which is understandable for the season, but the RN Lisa who was checking me in had the same unprofessional attitude as everyone in the front when evaluating me. The security guard was more mannered than anyone in the front office of the urgent care. I believe its extremely inconsiderate and unprofessional the way
Rachel Titus
Nov 26, 2021
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Evergladeslady
Nov 16, 2021
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Watson Clinic has had a monopoly on Lakeland for quite some time. Medical facilities are supposed to disclosed pricing; Watson clinic as absolutely refused to do this. Due to this failure on their part to disclose the pricing I received a bill I felt I did not owe. Basically I was told by Watson Clinic to bad for you.....I refused to pay the bill. Now I am being blackmailed to pay the bill; by Watson clinic refusing to provide care for me. But; it's all okay because they are not a monopoly any longer and I will take my business to Baycare!
Ada D.
Aug 20, 2021
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Maggie W.
Jun 23, 2021
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I called to schedule a psychiatrist appointment for help with my executive disfunction- hoping for appropriate medication. They where scheduled 4 months out, not ideal but it happen. Day of my virtual visit I had not received any confirmation email/call/text or other communication. I'm waiting for the dr to call since thats how all my virtual visits have happened, 10 minutes after the scheduled start time a secretary (I believe she didn't identify herself) calls and tells me I was supposed to call them. I try to log onto the patient portal I'm flustered and can't remember my
Brittany M.
Apr 07, 2021
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I say this clinic needs to fire and hire a whole set of receptionists that want to respectfully do their job. Been twice with my grandma this month, both times a receptionist had an attitude with her - no communication within the building. My grandma is 82. Bad knees and lungs, walks with a walker (barely) and they have her running from receptionists to receptionists because they don't have their information in the computer correctly.
Hard to watch someone my age be so rude to my grandma. Bet you don't treat your grandma that way. And if you do, shame on you
Hard to watch someone my age be so rude to my grandma. Bet you don't treat your grandma that way. And if you do, shame on you
Susan Manning
Mar 27, 2021
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I can't believe I just received another Bill from you people 😳 I just asked you last week What I owed you after the previous month I received a call to make an outstanding payment so I did around 150.00
I go to make an appointment a month later and I'm told I have an outstanding balance and have to pay 250.00 before I'm able to...
So I call back and ask WHAT DO I OWE YOU 398.00! I'm told. So I decided to put it on a credit card 💳 😌 And NOT Even a Week Later I get a bill for 150.00 Pay by 4/5 from something last year...R U kidding me!! I NEED TO FIND A NEW Doctor's office
I go to make an appointment a month later and I'm told I have an outstanding balance and have to pay 250.00 before I'm able to...
So I call back and ask WHAT DO I OWE YOU 398.00! I'm told. So I decided to put it on a credit card 💳 😌 And NOT Even a Week Later I get a bill for 150.00 Pay by 4/5 from something last year...R U kidding me!! I NEED TO FIND A NEW Doctor's office
Tiffani J.
Jan 27, 2021
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PLEASE READ: I've been a patient at WC all my life (not anymore).I blindly trusted them to keep me safe during a procedure. I was permanently physically & psychologically injured by their neglect. After learning of their failure to keep me safe & free from injury/harm, they destroyed evidence & did not report my adverse event to the state which is required by law. Neglectful & Unethical. PATIENTS BEWARE! If you'd like to read more of my story please see my profile on Facebook.
Tony D.
Dec 14, 2020
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This place is a disaster. I have been taking care of my mother's medical bills remotely as she is 93 years old. I live out of state and have been paying her bills by mail. All of a sudden Watson has lost my name and the address and will not talk to me. She sat in the office for an hour today needing urgent care. They refused to see her since she had an unpaid invoice which I never saw. I called to make sure they had the correct billing address and they would not talk to me because they have misplaced my information on her HIPA form. So for $55 they will let a 93 year old die in the street
Deborah S.
Feb 03, 2020
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I used the patient portal to schedule my lab work and follow up appt with my primary doctor. My lab appt showed as going through but not the Dr's appt. I called the scheduling number and was told that neither appt was showing (why have the ability to schedule appts through patient portal if it isn't going to work?). Not to worry, I was told. They would schedule it for me. I showed up at 7:45 only to find out they set the lab appt for the wrong date! This was after I stood in line for 12 minutes with the slowest clerk known to man. Now I had to go through a different process and sit and
Martin G.
Oct 17, 2019
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They have absolutely no respect for people time I have never then within 30 minutes of my appointment schedule why make appointments if you cannot keep them it really is quite ridiculous the amount of time you have to sit here and wait they can call to make sure you're coming but they don't have the decency to call to tell you they are running more than an hour behind today
Simone E.
Oct 06, 2019
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I enjoy coming here for service. Lots of doctors in the same system so it's easy for all of your info to remain central. I like my ARNP Italia. She was down to earth and informative. I was looking for a black Gyno so I'm excited I found her. My allergist Dr. Bonini is a kind older man. Helped me figure my hives issue.
Consultant C.
Aug 21, 2019
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I am a great fan of Watson Clinic. It has been my experience that the staff members are great. Only glich is the check in desk, floating clerks does not equate to efficiency. Otherwise, have had wonderful care from doctors and nurses as well as techs. While I don't always agree, I respectfully question and receive answers I can understand. Have had lazer treatments bilaterally after retinal detachments, 2 bouts of cataracts and scarring. Dr. Gant is wonderful in opthamology, highly recommend. All in all, best place for med treatment in central Florida I have found.
Keith B.
Aug 19, 2019
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This is Keith Boudreaux. Dr. Joffre Rivera was amazing. All my specialist and pcp is at Watson clinic. I have over 11 dr I see at this place. In April 2019. I arrived in a wheelchair so it hard to get around. Soon as I rolled in a man named Jorge ask me can I help you roll around. I said yes please it so hard. He said I can imagine. So I told me I am seeing Dr. Joffre Rivera. He said 3rd floor to the back here we go! So Jorge rolled me all the way to the desk to check in. Now wait not only he did this but he held a pin and paper work so I can easily fill it out. After I did he handed to the lady
Suzanne G.
Aug 09, 2019
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I am a 63 year old Caucasian female. I recently moved here from another state. On a recent visit to Dr Recto I was told I had diabetes and zero bone density. How is zero bone density even possible? I would be breaking every bone I have just walking. Since I had a bone density test one year before And I had the bone density of a 30 year old I questioned the results. I explained the previous results to Dr Recto as well as the fact I drink about a half gallon of milk per day. She dismissed my facts and declared herself correct.
The bone density thing gnawed at me so I went back to the clinic and
The bone density thing gnawed at me so I went back to the clinic and
Mykel Lammert
Jul 16, 2019
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In July of 2018 I was actually seen at Lakeland Regional Medical Center for a colonoscopy after being admitted in the emergency room. The doctor who saw me works at Watson Clinic and therefore have been billed through them as well as Lakeland Regional. As a military veteran I am fortunate enough to have 100% disability, so naturally when LRMC requested my insurance information I gave them my primary which was VA and my secondary which was Tricare. The billing dept at LRMC and Watson Clinic both decided to bill the more convenient provider which is Tricare, and left me with the remainder. I received
Donald O.
May 29, 2019
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NEW TO THE AREA Where I had private as well as VA Medical assistance. WATSON CLINIC AND THEIR STAFF ARE AMAZING The best I've ever experienced in some going on 85 years of life. THEY CARE, THEY LISTEN, THEY HELP AND UNDERSTAND. I am very comfortable with everything about Watson,. Have an upcoming cornea transplant operation, The Doctor was going on vacation. no big deal. And as a veteran even though I am satisfied with the VA, COMPLETELY , I still CHOOSE WATSON.
Robin N.
Apr 15, 2019
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I've been to Watson Clinic Urgent Care once before today. Everyone including the Doctor was wonderful. However the second trip here is the last. The staff here were very nice except for Dr Kenneth Stroub. Dr Stroub ( and I use the term Doctor in his case loosely) is absolutely the worst Doctor I have experienced in my 57 years of life. And I am an RN of 35 years. He was rude, unkind, patronizing, and he refused to allow me to verbalize my symptomatology before he jumped to a diagnosis. He is compassionless. I felt more compassion from the scribe who accompanied him into the exam room. If you
Joe L.
Apr 14, 2019
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Luis T.
Aug 29, 2018
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I have been coming here for over 15 years. As the years passes, you can also expect that your wait times are going to be longer and longer because of OVERBOOKING patients. This is practice that can averages from 40 min to over 2 1/2 hours. As the clinic shows growth throughout Polk County, the patient service is going down hill fast. The board of directors should take a sincere look at this " Hurry up and Wait " scheme they have here and refocus on the patients in their waiting room. Unfortunately they have this market Manopolized and it would be difficult to go elsewhere. They should
Maggie S.
May 27, 2018
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I've waited a few weeks before writing this review since I've not had much good experience with medical persons in my life. I've had some real "characters" for medical personnel. But I'm also medical alphabet soup so things have to be done just so or things won't work right. AND I have a service dog. That just ups the complications.
But. Watson Clinic? We got our wires crossed and I got a male GP, not a fan but okay. He actually listened to me and didn't brush me off when I was explaining my mysterious issue and ordered a plethora of tests and hooked me up
But. Watson Clinic? We got our wires crossed and I got a male GP, not a fan but okay. He actually listened to me and didn't brush me off when I was explaining my mysterious issue and ordered a plethora of tests and hooked me up
