Talking about customer service is often like trying to describe a cloud formation in exacting detail - it's a difficult, if not impossible task. Thankfully, that's not how it works at Relief Heating and Cooling, where customer service is tangible, easily defined, and easy to see and feel for yourself.
Services
We're Relief Heating and Cooling, LLC, a family owned heating and air company that loves to inform, serve and respect. Relief HVAC has a unique story to tell, one we are confident you will find both relevant and appealing. First, we do things our own way, which is to say we're not cut from a mold that produces heating and cooling service providers.
Come to think of it, these - along with other guarantees and assurances - are more than promises. They are part and parcel of how we do business. That way, you know what to expect. And should we surprise you? We're confident it will be on the "pleasant" side of the street. What's more, we're licensed, insured, and enjoy an A+ rating with the Better Business Bureau.
If you live in the Triad area, you've probably seen us around. That's because more and more of your friends and neighbors are learning to trust the Relief Heating and Cooling difference, which includes heating and cooling service sure to exceed your expectations. Like you, we don't just work in the Triad area - we live here, too.
Here in the Triad area, it gets plenty cold during the winter. Not North Dakota or Minnesota cold, but cold enough that you want to get in from the cold as quickly as possible. Inside your own home, where it's nice and warm. Or at least should be. We're your local heating and AC professionals who do everything it takes to help keep you warm: high quality repair work, ongoing system maintenance, and new system installation.
Take your home, for example, in the middle of winter. Don't you breathe a sigh of relief each time you tuck your children in for the night, knowing they're safe, sound, and warm in their own beds.and in their own home. Here at Relief Heating and Cooling, it's our job and pleasure to help create and sustain fairy tale moments like that, one successful heating system installation after another.
Reviews (11)
Dwayne M.
Dec 27, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness
Relief Heating and Cooling did an excellent job installing the new Heating/AC system. The young men who came were very polite and professional. They cleared out the old unit and cleaned up the area. I have used Relief Heating and Cooling in the past and strongly recommend them for anyone's HVAC system.
Services: Heating system installation, AC installation, Thermostat installation
Relief Heating and Cooling did an excellent job installing the new Heating/AC system. The young men who came were very polite and professional. They cleared out the old unit and cleaned up the area. I have used Relief Heating and Cooling in the past and strongly recommend them for anyone's HVAC system.
Services: Heating system installation, AC installation, Thermostat installation
Sarah DeRemer
Dec 15, 2021
Report
I had the BEST experience with you guys today. Daniel, the guy that came out, is 100 percent on point. He was prompt, professional, courteous and did not stop until he got our unit fixed. (after our current HVAC provider failed TWICE) I'm beyond thrilled. I've been without heat since the 2nd week of November. I'm looking forward to making Relief Heating & Cooling our permanent HVAC providers for our business and would recommend them to anyone and everyone!
Gingerdread
Dec 07, 2021
Report
Reginald Tate
Dec 02, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Excellent customer service. They were very responsive to the job and completed it very timely. The trash and debris was cleaned and cleared around area. I would recommend them to anyone that needed their services.
Services: Heating system installation, AC installation
Excellent customer service. They were very responsive to the job and completed it very timely. The trash and debris was cleaned and cleared around area. I would recommend them to anyone that needed their services.
Services: Heating system installation, AC installation
Michael Pitonzo Aurium
Aug 27, 2021
Report
Sean D. Haley
Aug 16, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fantastic service, veteran friendly, good response time, fair and upfront pricing. My technician was very thorough, knowledgeable, and professional. Great experience, inasmuch as being without AC can be great in the summer.
Service: HVAC repair
Fantastic service, veteran friendly, good response time, fair and upfront pricing. My technician was very thorough, knowledgeable, and professional. Great experience, inasmuch as being without AC can be great in the summer.
Service: HVAC repair
Dana VanHorn
Apr 12, 2021
Report
Ben Cranford
Nov 11, 2020
Report
I can’t describe how dissatisfied I have been in Relief Heating & Cooling. Our York unit is 3 years old, and is still under a parts and labor warranty. When the unit stoped working and our coil begin to freeze we called the company that had originally installed it(Relief) and spoke with Matthew. We spoke several times and they assured us they would… come check it out and fix our issues. We were even told that this problem should not be happening with a unit that is only 3 years old. Needless to say, they found ways to charge us despite it being under warranty. They claimed the
Meggie Whitson
Oct 14, 2020
Report
Cornelia Hopper
Apr 05, 2019
Report
Felicia Beck
Apr 03, 2019
Report
