Unforgettable

This place is truly amazing. First, their customer service was exceptional. My fiancée had them merge two rings I really liked into one and they were patient with us even though we kept asking to make changes. The ring turned out absolutely beautiful and it didn’t take long for them to get it made. Truthfully, I cannot say enough good things about this place, the customer service and quality of jewelry. 10/10 would recommend to anyone looking for jewelry!

The friendly and helpful staff at Unforgettable go the extra mile to serve their customers. They recently helped me try to resolve a last minute issue for a bride on her wedding day and their customer service was top notch

Unforgettable is the BEST place for jewelry and is a local business in Columbia. Bill helped us with my engagement ring and our wedding bands. They were so helpful, friendly, and offered us so many options, besides the fact that he was extremely patient and had a gorgeous selection and did several custom pieces for us recently as well. I strongly recommend you making this your 1st stop for any fine jewelry needs- you won’t be disappointed and will be impressed by their level of service and expertise, as well as the beautiful selection.

I had some jewelry from my grandmother than I never wear - not my style. I took it to Unforgettable and worked with Bill to create a ring from those pieces. I love it and I love that I’m actually wearing Gram’s pieces! I can’t wait for our next project!

PLEASE make sure you support your local jewelry store. Bill did a fantastic job walking me through the engagement ring process and made a perfect custom ring. Appreciate all your help Bill and thank you for being a part of our story!

The highest level of service I've experienced in any store ever. They created a secret "wish list" for me so that when my girl friend visits the store, they will secretly note the items she lingers looking at so that I have a potential list to draw from later. They put relationships as their highest priority. How anyone shops anywhere else, I don't know.

I purchased my fiancé's engagement ring here at the recommendation of two different people and it was the best customer service I've ever had. Bill and his staff are extremely professional, walk you through what to look for in a diamond, and keep you updated on your order during the entire process. If all my friend's weren't already married, I'd recommend this establishment to them.
If you're a man or woman and looking to start shopping for an engagement ring, necklaces, earrings, or everything in between this is the place to go. Your experience will truly be...
Unforgettable (lol sorry, had

I went to Unforgettable for the first time last week with a bunch of jewelry repairs/resizing jobs. I will definitely be a repeat customer! Bill and his staff are so helpful and the work was done beautifully. I saw so many unique and pretty things in the shop so I'm planning on going to Unforgettable the next time I'm looking for something special for my daughter. They epitomize the reason that we should shop local! Thanks so much for the great work!

Bill and Alyssa helped me make custom wedding rings for my wife and I in 2018. They were very helpful, patient, and understanding. I was given realistic timelines and pricing, which was very reasonable. My wife's ring matches perfectly with her engagement ring that was custom made at another jeweler. My ring fulfilled the conceptual design I provided them and matches well with her ring combination. They still look perfect after two years of continuous wear and we're very happy with the product and service we received. I would happily go back to them or recommend them to others.

Great place to buy a watch! They have a very good selection of nice watches. Very helpful in helping me decide on the best one and even helped me size it for free! Thanks for the great customer service 👍

5 Stars
After a terrible experience locally in Fort Wayne, Indiana I found @Unforgettable Fine Jewelry by chance. My husband previously picked out a cushion cut peridot ring for an anniversary/birthday present… and I was on a mission to capture what he had in mind. Bill and the staff were beyond wonderful. Every question was answered courtesy and quickly whether over the phone or email. My ring was sized beautifully- you cannot even tell! And Bill let me know where my ring was every step of the way. The packing was impeccable and thoroughly secured. The presentation was perfect too! I cannot

I highly recommend Unforgettable Fine Jewelry on Devine if you need anything custom made. We had coins from different countries around the world and wanted to have bracelets made for our daughters and granddaughters. I took the coins to Bill and he recommended a design and made the first one up. I loved it! I then had him make each girl one. They now have a keepsake that is made to last. They all loved them. Thank you Bill for going above and beyond to make sure I had them by Christmas Eve morning breakfast.

I worked with Bill for months! I bought the engagement ring, the wedding band and the wedding gift from him. He knows his stuff and is a pleasure to deal with!

I have gone to Unforgettable for a few years now for anything I needed. Whether it was fixing a necklace chain, buying a gift, or buying for myself. They have always been very helpful to me and amazing to work with. And recently they helped my now fiance` design and find the most perfect engagement ring! I have always had a wonderful experience with them and will continue to be a customer here. Thank you, Unforgettable!

Unforgettable is absolutely the best jewelry store hands down! Bill is awesome and everyone there really seems to care about you and whatever the reason is for your jewelry purchase! They also send hand written cards for birthday/anniversary! I'll never go anywhere else!!!!

Huge shout out to Bill and Victoria Boozer for fantastic customer service and a beautiful selection. After an unsavory experience at another retailer in town they were a breath of fresh air- go see them!