Rite-Way Waterproofing

Quite possibly the best experience I've ever had with a contractor (of any type). Matt and his crew are absolute rock stars. They replaced a window well for me and installed a drain along with it.
From initial estimate to job completion, Matt was extremely knowledgeable and professional. He helped brainstorm several possible solutions, prompty delivered a fairly priced estimate, and scheduled me in as soon as he could. The crew arrived on time, worked their you know what's off, provided me with updates throughout the project, and even demonstrated the drain for me as I requested. The window well

5+! This is a great company! Our home was drain tiled in 1977 by Rite-Way Waterproofing, which has since traded hands, but still there. We have been in our home for 30 years and had troubles last September (2018) with our drain tile failing. We contacted the company that put ours in and they came out and were able to fix it. We ended up installing an additional pump as well because our home has settled. I would recommend Rite-Way Waterproofing! The guys were prompt, courteous and respectful of my home....and worked until they figured out the problem! We finally just got our home put back together

This company was professional from the first phone call. The GM was on vacation when I first called and he called me back right away even on vacation. We scheduled a consultation and he came out gave up front costs involved and the entire plan of what was to come.
They came out today. I personally want to thank Victor. He was the foreman on the job. He provided great direction and motivation to his crew and set an example of what was expected from his colleagues. The preparation keeping things clean was above my expectation. They cleaned up well. Passed an inspection and guarantee their work forever

I've sold my house and decided to write a quick review of the work Rite-Way did for me. I never thought a dry basement in a wet area would have such an effect on me, but it did. I never had water in my basement when I purchased my house back in 2005. Fast forward a handful of years later and the water table started to rise and my basement started flooding with .5" of water. This was a finished basement so can imagine how much damage this did. I'll admit, I was fairly desperate to correct the issue so I didn't do a lot of research of the numerous companies offering water proofing services. I went

Very trustworthy, honest and high quality company. They worked on my previous house back in 2010. Due to faulty drain tile I had significant water intrusion in my lower level after every rainfall. Since after Rite-Way came in, my floors have been dry, not a single wet spot up to this day.
I moved to a new house several months ago and recently discovered a wet area on the floor in one of the rooms, in lower level. Jeremy Orton, same person who fixed the water intrusion problem in my previous house came in to identify the cause of my wet floor. Within 5 minutes he detected that my issue was in fact

Our basement had a small leak and I was afraid it would be an expensive fix. They told me a few things it could be to try before spending any money so they actually tried to help and weren't all about the money. I would highly recommend!

A week ago we noticed water in our basement and the first quote we got they said $4,200 for new drain tile. We got a second opinion from this company and Jeremy discovered that our hot water heater was leaking and causing out water issue. He gave us numbers for plumbers and never charged us. Jeremy was wonderful and very professional. It's nice knowing that there is still an honest trustworthy company that isn't looking to make money but does what is best for the client.

Communication is a real issue. Job foreman did not indicate completion time to arrange for final walk through. Concerns/ issues after job completion we "lost on my desk" and calls not returned because they are "so busy". One month after they were here and still no concern resolution.

Today is the 6th day of nearly nonstop rain in an already very wet Spring 2017. We had Rite-Way install a complete interior drain tile and sump system 3 years ago. That's 3 years that our basement has been DRY AS A BONE! Prior to this, every rainstorm caused water to pool in low spots in the basement. We tried regrading around the house and new gutters with no effect. Our 40x26 foundation cost $6,500 for everything, including the $1,000 battery backup system required by our insurance company. Worth every dang penny.

I have used Rite-Way on three different houses. Each house was completely dry after they were done. They are very reasonably priced and exceptionally professional. The crew was great and they clean up after themselves, going out the door. Thank you so much!