Carol has spent the past forty years working in the healthcare field. She has dedicated her life to caring for others. As a Certified Nursing Assistant (CNA), she worked at El Camino Hospital's cardiac unit, Los Gatos Community Hospital, and several home health and hospice agencies, as well as at The Women's Cancer Center in Los Gatos and for a neurology office in other capacities.
It is her belief that all those in need of home care should be treated with the same level of dignity and respect that would be provided to a family member, and she has made that the company's goal. If your loved one needs extra help to stay in their own home, you don't have to do it alone. We help people enjoy life at home, whether they're elderly, suffering from dementia or Alzheimer's, or recovering from injury or surgery.
It is her belief that all those in need of home care should be treated with the same level of dignity and respect that would be provided to a family member, and she has made that the company's goal. If your loved one needs extra help to stay in their own home, you don't have to do it alone. We help people enjoy life at home, whether they're elderly, suffering from dementia or Alzheimer's, or recovering from injury or surgery.
Services
Carol Pardue-Spears started Family Matters in 2002 to fill a need for quality in-home care services. Today, the company employs more than 300 caregivers in the San Francisco Bay Area, Sacramento, San Diego, and Portland, OR. To provide compassionate, quality, in-home care that allows you or your loved one to remain in the comfort of home.
Carol has spent the past forty years working in the healthcare field and has dedicated her life to caring for others. As a C.N.A. she worked on El Camino Hospital's cardiac unit, Los Gatos Community Hospital, and several home health and hospice agencies, as well as at The Women's Cancer Center in Los Gatos and for a neurology office in other capacities.
Our caregivers provide clients with a familiar face, and are fully trained to provide dementia and Alzheimer's care. Change is hard for anyone, but it can be particularly hard for older adults who have had more time to become set in their ways, and especially for those suffering from cognitive disorders.
Our caregivers can assist your loved one with in-home personal care including bed, toilet, and wheelchair transfers. If your loved one struggles with getting in and out of bed or a wheelchair, our caregivers have specialized training to help safely transfer your loved one to/from bed, wheelchair, toilet, and chairs.
Our caregivers provide clients with a familiar face, friendly conversation, and a meaningful human connection. According to AARP, nearly 90% of people over age 65 want to live at home for as long as possible. However, seniors who live alone often experience social isolation and feelings of loneliness which can have a serious effect on their mental and physical health.
Reviews (10)
David Burdette
Jun 20, 2021
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I am responsible for the care of a family friend who has onset dementia. My friend's preference was to be at home rather than in a care facility. As I was looking for a care provider I asked a neighbor who works in the medical industry if they had any recommendations. They recommended Family Matters. I am glad they did.
(I looked into hiring a caregiver directly. I decided against that because I did not want to be the person responsible for finding a replacement if the scheduled caregiver was not able to make it, and I did not want to be the one who had to oversee every conflict or disagreement
(I looked into hiring a caregiver directly. I decided against that because I did not want to be the person responsible for finding a replacement if the scheduled caregiver was not able to make it, and I did not want to be the one who had to oversee every conflict or disagreement
Mary Newton
Dec 10, 2020
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Beryl Westwood
Aug 02, 2020
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Family Matters have been wonderful in taking care of my sister during the past 2 years
Caregivers were kind, understanding and compassionate.
Andrew was always willing to accommodate our sometimes changing schedules and was always present when necessary.
I cannot thank Andrew enough for his kindness, compassion and understanding in handling a difficult and often emotional situation.
Caregivers were kind, understanding and compassionate.
Andrew was always willing to accommodate our sometimes changing schedules and was always present when necessary.
I cannot thank Andrew enough for his kindness, compassion and understanding in handling a difficult and often emotional situation.
Melissa Joseph
Jun 07, 2020
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John Cooney
Jan 03, 2019
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As a professional working in the home healthcare market, I’ve had the pleasure of working directly with Family Matters In-home Care on serval occasions and coordinating care for many different patients.
I’ve found the Family Matters staff to be extremely knowledgeable and caring and feel completely comfortable in referring any of my patients receiving in home medical care to Family Matters for continued home care. Family Matters will absolutely provide qualified caregivers and provide exemplary care for you and your family.
Sincerely,
John
I’ve found the Family Matters staff to be extremely knowledgeable and caring and feel completely comfortable in referring any of my patients receiving in home medical care to Family Matters for continued home care. Family Matters will absolutely provide qualified caregivers and provide exemplary care for you and your family.
Sincerely,
John
James Hamilton
Nov 16, 2018
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Family Matters is amazing, they have been there for us from the moment we called them needing help with my dad. They met us at the hospital and went over care and had someone ready to go on the day of discharge. Having to work full time and not being able to be there is hard and knowing what they have done and continue to do for my dad day in and day out is priceless. I would recommend this company to anyone looking for care for a friend or family member.
Simon Baxter
Sep 30, 2018
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Very thankful for finding Family Matters. Everyone is amazing to deal with. They have gone out of their way to address the needs of our family member. After sitting and discussing the best options for us, it was obvious that Family Matters were the people we wanted to do business with. My family and I are very thankful for the attention they have given each of our concerns and needs.
Cathy Ellis
Jun 15, 2018
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Andrew is always very attentive when we send him a referral. He calls them right away and is always available when we call or text him. His caregivers are well trained and our families have been very pleased. We are in the senior living industry and we have high expectations. Family Matters In-Home Care always goes the extra mile for our clients!
Laura Henderson
Sep 10, 2017
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My family had a really great experience with family matters. We were referred to them by a friend. My 87 year old dad had a very serious back injury, and needed some at home care for several weeks after being released from the hospital. The management staff (Linda and Andrew) at Family Matters met us at the house the day he was released. They toured the whole house and understood how my parents live their life, and what was important to them. They were very helpful and comforting. There were many caregivers that came to their house during my dads recovering. Every single one was trustworthy, kind
Paul Felten
Jul 30, 2017
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Family Matters was recommended to me, and my father, who oversee some of the care decisions for a client my dad has known for many years. They were able to come in at just the right time to provide care around the clock, seven days a week. I can't stress enough, what an invaluable service they provide. They have allowed our client to remain in the comfort and familiarity of his home safely. Not to mention maintaining the closeness and accessibility to family, friends, and activities. The caregivers are exceptional, truly caring for his well-being, safety and helping him navigate through his struggles
