As the single point of contact, we take the stress out of the claims experience by coordinating communications between airlines, passengers, technicians, and suppliers. Wherever you are, our nationwide network of expert technicians are ready to respond 24/7, 365 days a year.
Our care for passengers is an extension of the airline experience, which is why we immediately accommodate passengers specific needs to make sure their claims process is as stress-free as possible.We make sure that every aspect of the claims process is resolved quickly and easily by coordinating all claims communications: saving airlines time and money, all while providing the best customer service for passengers.
Our care for passengers is an extension of the airline experience, which is why we immediately accommodate passengers specific needs to make sure their claims process is as stress-free as possible.We make sure that every aspect of the claims process is resolved quickly and easily by coordinating all claims communications: saving airlines time and money, all while providing the best customer service for passengers.
Services
Michael founded Global Repair Group in 2008, and has been an entrepreneur and business owner for the past 24 years. He is responsible for the financing of Global Repair Group, establishing and maintaining manufacturer relationships, and overall strategic direction. Prior to opening the Global Repair Group, Michael founded The Mobility Shop, a durable medical equipment company focused on providing mobility equipment to patients nationwide.
Oftentimes, assistive device damage requires immediate attention and cannot be delayed. We are always ready to step in and accommodate all passenger needs, so they can feel confident that their situation will be effectively and efficiently resolved. We make sure that passengers continue to be satisfied after their claim is resolved.
There's a lot of coordination and logistics that go into assistive device claims. Luckily, we use our expertise to cover all grounds for you-evaluating equipment damage, developing strategies to expedite repairs or replacements, and dispatching our technicians, all to ensure rapid claims resolution.
All repairs are in good hands with our certified equipment technicians. From scooters, rollators, and manual wheelchairs, to complex rehab power chairs and CPAP machines, our technicians provide the highest-quality service when you need it most. Equipment damage can happen at any time, which is why we are here for you 24 hours a day, 7 days a week, even on weekends and holidays.
Reviews (2)
Scuba Mike
Jan 24, 2022
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Positive: Professionalism, Quality, Responsiveness
What an amazing company. Such great people that got ahead of the situation. From Susan to Stephanie, everyone was kind and professional. I can now travel in peace knowing if an airline damages my wheelchair, GPG will be on top of it to get me back in may chair! Thank you!
What an amazing company. Such great people that got ahead of the situation. From Susan to Stephanie, everyone was kind and professional. I can now travel in peace knowing if an airline damages my wheelchair, GPG will be on top of it to get me back in may chair! Thank you!
Allison Bradford
Aug 18, 2017
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The rep my daughter was assigned, Pearl, was fabulous from the beginning to the end of her issue. Power Wheelchair was damaged on a flight from Colorado to Chicago. There was even a little delay with my daughter reaching out about the damages due to finishing up a semester of school and having to move back home. Pearl was friendly, caring and professional. Her follow up on how things were moving along on her end, and asking about the direct contact we had with the vendor, was awesome! I hope all the reps are this great.
