421 Auto Service

I called numerous times as well as stopped by and the kept putting me off. I needed mechanical work done on my BMW. Ed said the were busy. He was only working part time there and just didn't see any way he could get to it. This after asking for the last 8 digit s of my VIN# to check on parts. He hasn't done anything 3 weeks into my inquiry. I asked if his boys didn't need the work? He said well, yes but couldn't see how he could get to mine. Is my money no good? My skin color not the right color? I'm a native here and so is Ed. He knew my father, ect. This really disheartens me. I am a good person

They quoted me over $500 to change my radiator..which cost $160 to buy the part and took only an hour and a half to change myself...talk about trying to take advantage of people...smh

Trustworthy! I go here any time my car has issues and they quickly fix it. I trust their entire staff completely. I have been going here for about 2 years now and I have never had any complaints. One time my parents came to visit me and had serious car troubles. I took them here and the car was fixed the very next day. Very reasonable prices too!

Critical: Professionalism, Quality
Broke multiple connectors in the engine bay. Charged me $500 in parts and labor. Car would not start after they worked on it. Told me to buy a new car. Sad but this is a real review. i have the receipt to prove it. I will never use this shop again.

I recently visited and had all of my spark plugs and coils replaced. My car was worked on for almost exactly an hour and a half before they closed and I was charged $230 just for labor which was absurd but I let it be and left. Not even 3 days later I had my car back in their shop for a coil misfiring yet again, my car was taken back and “fixed” and I went on my way. Same issue arose within a day and this time and I ended up taking it elsewhere to get it looked at since clearly the problem was not being solved. Turns out a coil needed to be fully replaced because it was broken from being “jammed”

I always have recommended this place because I thought the work was honest even if expensive. Now I know that it's poor quality after 421 auto forgot to replace my oil drain plug washer rendering it nearly impossible to be removed upon my next oil change, causing damage to my drain plug, oil pan, who knows what else .. 2016 Subaru Crosstrek, easiest vehicle to change the oil on and they somehow screwed it up. Also charged $30 to bring in used oil... Don't go here!!! The old man is mean too and intimidating

Best most honest auto repair around. I live in Florida and my daughters power steering on her ford went out. She took it to ford and was told the cost to repair was 2,100 at least. For a car only worth 5,000 I wasn’t willing to pay that. I had her take it to a few well known named shops in town and either they couldn’t fix it or it was around the same cost. I prayed for many days because I couldn’t afford to get her a repair or a new car. One day I started looking at a few shops just a little farther from town. When I called this shop I immediately knew I made the right car. I explained to

The most honest repair shop around. Quality work and unbelievable customer service. There are no words to express how blessed I feel to have found 421 Auto Service. My son is 4 hours away at college and 421 Auto Service has taken a huge weight off my mind making sure his vehicle stays in excellent working order and being honest and more than reasonable on everything they do! If I lived in Boone, the would be our mechanic for the whole family. Thanks 421 Auto Service for all you do!!!

A workman's truck parked in our downhill driveway and forgot to put on the emergency brakes. The truck then "ran over" the back and left side of our parked car. Our car is an off white Volvo and we were concerned about the color matching after repairing the bumper, fender etc. Not only was the repair all around smooth and flawless but the color match was PERFECT! They had the car back to us and in like new condition in a week. Great folks to work with.