Lapfix
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Lapfix
If it is a simple recovery or requires a serious lab environment, we can solve your problem. Recovering Data from any storage! We service all kinds of repairs for Mac computers and PCs, including both laptops and desktops. We even cover a wide range of repairs for your devices from cracked screen repairs to liquid spill repairs.

We even offer more complicated repairs such as logic board repairs and replacements to data transfer and recovery from failing drives. So whether it is a quick service repair or an intense data recovery, the experts at LapFix have your back. We understand that a cracked screen on your Macbook is a huge setback for you, which is why the Mac experts at LapFix are here to help you.
Services
LapFix offers PC and MAC repair services for all kinds of Desktops, Laptops, Notebooks and All in one computers. With over 10 years of experience dealing with all major PC and MAC brands, we can fix all computer-related issues quickly and professionally. Computers allow you to do your work at your own convenience, even when you are not in office or school.
At lapFix we are the expert at navigating the complicated hardware of any kind of Laptops, Desktop, MAC and PC. We have the tools and expertise to solve any hardware or software issue with your Computer or laptop. We guarantee that your computer repair will be done in the shortest time possible and for the lowest price.
Our certified Technicians are ready to help you with all your Laptop Repair. No appointment is necessary, walk-ins are welcome. LapFix Technicians have repaired tens of thousands of computers. Laptops allow you to do your work at your own convenience even when you are not in office or school. Laptops add flexibility and any where, anytime access to your work.
We understand the need for a quick and cost effective Computer Repair Services VA DC MD. We offer Quick diagnoses and expert repair services are at the heart of our business. A broken desktop computer may be more serious to your livelihood than not bringing your Power Point slides to an important presentation or not turning in that history term paper.
It looks like it's time to get another PC. How about we build one together? At LapFix, we understand what parts are needed as well as can assist you with building it. Our experts have a passion and love for PC building. We will make sure everything works, is compatible as well as looks beautiful! We don't cut corners leaving cables messy or missing screws like the other guys.
Reviews (27)
Ashale Amos
Ashale Amos
Jan 30, 2022
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LapFix is definitely worth it.Great customer service, very knowledgeable and confident in what they do. Definitely made me feel at ease knowing that my MacBook Pro was in good hands.
I had an issue I didn’t know much about. Apple didn’t offer much assistance without me doing the most. So I called around and LapFix was who I chose. Efficient & quick turn around time. I would recommend!
Isha Sankoh
Isha Sankoh
Jan 21, 2022
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I can't express how helpful and incredibly professional the staff at LapFix has been to me. I took my laptop to them a few months ago, regarding an issue with the hard drive, they called me the following day and provided an update, and offered two solutions with two different price points to fix the problem. They fixed my laptop on a timely basis and had it working as good as new, better then I had seen it work in years. I recently had another issue with my laptop, (unrelated to the issue beforehand), and they fixed it for me that very same day. I am very grateful to have found out about them,
Isaac Helmy
Isaac Helmy
Jan 20, 2022
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If I could give a half star, I would. This place is unprofessional, unprincipled and disreputable. I dropped off an external hard drive, specifically telling the LapFix staff what the problem is and only needed to recover the photos. I asked for a range of costs and they refused to provide it, and agreed to diagnose the problem.
When they contacted me later, they said "we can try to recover some of the data for $1,700. When I asked them why is the cost too high, they told me because the machine they use to recover that data had cost them $20,000.” So, basically it came down to over charging
Steve Dwyer
Steve Dwyer
Jan 20, 2022
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My daughter spilt some water on my high end MacBook Pro. One repair shop tried and failed to fix it. Apple Genius said they could only do a new motherboard and I’d lose all data. A 3rd repair shop said they’d restore data but not repair the machine. Then I finally found LapFix who both repaired my machine including all my data. And they did it for a reasonable price, and told me I’d only have to pay if they were successful. They took a little while but we super responsive and got it all fixed. I highly recommend them!
Jim McInerney
Jim McInerney
Jan 19, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
No reason to go anywhere else!! Great place for computer repair! Very friendly and knowledgeable team. The service was fast and half the price of what another local computer shop suggested. Give them a try if you have an computer / phone issues.
Andrew F.
Andrew F.
Jan 07, 2022
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Fixed my computer, recovered files! What more can I ask for? Will definitely go back if I need computer service!
Matt Estabrook
Matt Estabrook
Dec 30, 2021
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Positive: Professionalism, Quality, Responsiveness
LapFix is quick, efficient, and courteous. They did a great job upgrading the hard drive in my laptop. I will surely go to LapFix the next time I need a repair or upgrade.
Isa Stewart
Isa Stewart
Dec 03, 2021
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They fixed a very water-damaged Macbook Pro at a fixed price, and I'm really pleased. It's been working very well sense, and they were very kind and courteous. They were very busy during this time so they did struggle to communicate what the timing would be, and left me wondering at one point, but were quick to kindly explain the situation when I went to pick it up. Took about 10-11 business days. Thanks guys!
J. V.
J. V.
Nov 29, 2021
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I recently decided to try and repair some of my old MacBooks instead of buying new computers. I decided to reach out to LapFix and see what they could do! After diagnosing and pricing each of the problems (water damage on mother board, bad batteries/floppy monitor, keys not working etc), we agreed to have 1 computer fixed, 1 2012 computer disposed of, and another computer to just have the battery replaced.
They did a fantastic job communicating with me during the process - they called and updated me on the status of each machine, openly priced out the repairs (ranging from 160-360 depending on
Valerie McDonald
Valerie McDonald
Nov 25, 2021
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This review is based solely on value/bang for buck. I was NOT satisfied nor impressed with the service. While all staff was polite, they did not return calls when they said they would, I had to call them three times. When they finally diagnosed the problem (which was a $65 fee) they told me it was going to be TWO HUNDRED AND SIXTY FIVE DOLLARS to replace a battery. Here's the thing, I know when you take it to a shop its a convenience charge, but the battery was 60 bucks or less on Amazon. I called another repair shop in the area and asked what they charged to which they quoted me at 50-100 dollars
Charlie M.
Charlie M.
Sep 28, 2021
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UPDATE: Responding to the owner's reply to my review. Please note that this is for your establishment in ALEXANDRIA, VIRGINIA. I know where your business is located and just because I am an out of state resident doesn't mean that I can not use your services. When you have a customer coming to your business and is asking for assistance in finding the necessary part for a laptop through your business' supply chain...it does not require a $65 diagnostic fee. I know what is wrong with my laptop and I have already told your employee what needs to be fixed on it. Most business
Adama K.
Adama K.
Aug 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I took my computer in LapFix. the crew was very welcoming. They diagnosed the issues with my computer (on screen) right away and gave me a date to pick up. That's a place to go for any computer's issue!
Alison G.
Alison G.
Jul 16, 2021
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My MacBook needed a new battery. Apple said I'd need to leave it with them for 10 days, maybe longer, in order to get it replaced. I use this computer for work and being without it for 10 days wasn't an option.

Lapfix did it for me in 24 hours. First they ordered the battery (I paid over the phone in advance) and then called me when it came in. I dropped off the laptop and picked it up a day later. I couldn't be happier with their service!
Amar S.
Amar S.
Apr 25, 2021
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I dont remember if I wrote a review because its been 6 or 7 months or more? I dont remember.They fixed my battery problem on my old macbook pro 2012 retina when apple AND best buy said they wouldnt touch it because its too old. Its just a backup laptop and the battery was causing me problems. I dropped it off and got it back a week later and viola. Everything works great. I will use them for all my apple needs in the future.

Amar Singh
Sandy J.
Sandy J.
Mar 24, 2021
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I seldom get to revise a review, but I'm taking the time to do a hard revision on this one. I have been a satisfied customer for at least 10 years and have recommended many friends to the business, but I had a terrible experience at the Duke Street store on March 24. I was so angry I wrote to Karim the owner. He immediately contacted me and worked hard to resolve the issue. He worked personally with me to make it right. When he said he would handle the issue, he did.

I'm glad I gave them a second chance, since I'd NEVER had a bad experience with them. I'm back as a happy
Marissa C.
Marissa C.
Feb 12, 2021
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Quick, easy, and wonderful staff. My iPhone 8 Plus screen was badly cracked, and within minutes I was signed in and my phone was taken for servicing. I ran an errand in the meantime, and within 35 minutes my phone was fixed! As someone who knows little about repairs, this was such a relief I found the right place. While I hope my screen doesn't crack again, I am thankful to have found Lapfix! Such wonderful and kind staff, and great at what they do. Thank you!
Hyungki P.
Hyungki P.
Nov 10, 2020
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I called over the phone if I could get a diagnostic form filled out by them for my iPhone XR

They said yes

I came to their place with the phone

They said they can't fill out the diagnostic form (for some reason they can only fill out diagnostic forms for models of iphone 6 or older. Which is total horse crap of course)

Liars don't deserve to do business
Lance B.
Lance B.
Nov 06, 2020
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Great Service. Great Price. Thoughtful approach to my HD. Installed a virus protector....Three month warrant given! I will use them again. HIGHLY recommended!!!!
Richard D.
Richard D.
Oct 15, 2020
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When my 2013 MacBook Pro stopped working, I decided to have it repaired in the hopes of reviving it instead of buying a new one. So I went on Yelp to look at the reviews for Mac repairs, I stumbled upon Lapfix and brought it in. Eric and his team were professional and communicative throughout the process. It turned out that I had accidentally spilled liquid on my hard drive so Eric replaced it. It's now working as new. I would wholeheartedly recommend this shop to anyone in need of a MacBook repair.
Elizabeth N.
Elizabeth N.
Sep 22, 2020
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Pretty annoyed with Lapfix. I called last week to confirm their policy on repair diagnostics as I have a computer with a wonky charging port and my work trying to determine if it's a repair or replace situation given it's age. Lapfix confirmed the policy on the website that there is no fee for them to assess the computer which I thought was very generous and perfect for my situation, so I was willing to drive a little farther to use their service. But then when I went to drop my laptop off and was filling out the paperwork, there is a $65 diagnostic fee listed in the terms and conditions
Dan N.
Dan N.
Sep 15, 2020
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Whenever my laptop needs service, it goes to Lapfix. Most recently, it was taking 30+ seconds to build a webpage. I dropped it off and received an estimate within a few days. The price was very reasonable and my 8 year old laptop works as if it was brand new.
Steven V.
Steven V.
Jul 16, 2020
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Unfortunately, I've had a terrible experience with LapFix. I dropped my iPad off to replace a cracked screen on a Friday. They told me it would be done in a few days. Two weeks later, it was still not done, evidently they had to order a replacement screen. They never called to inform me of the delay, I had to call them to inquire. Finally, I got fed up and went to go collect the unfixed iPad so I could take it somewhere else. They would not give it back unless I paid them a $65 "restocking fee," for doing nothing. They never told me about this policy upfront and, in fact,
Scott M.
Scott M.
Apr 18, 2020
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Great service and great pricing. My broken iPhone screen was fixed quickly and worked perfectly after the fix. Highly recommended!!
Jason P.
Jason P.
Mar 21, 2020
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My laptop crashed so I checked out Lapfix based off of the google reviews. Bottom line, Eric helped me out. He was super chill and awesome. The prices were fair/great and I would come here again for any future issues. You come support places like this because of customer service! Thanks Lapfix!
Cameron H.
Cameron H.
Oct 09, 2019
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I brought in my iphone here for repair. They gave me a ticket and after that I got a couple of phone calls regarding it from them and then no communication whatsoever for at least 2-3 weeks.I finally called and they said "oh sorry we cant fix it"
2 stars for poor communication. You could call your customers and tell them this and keep them in the loop instead of them having to call you.
Christie Z.
Christie Z.
Feb 19, 2019
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I'm grateful for technology and the people who fix it! If you're looking for computer/phone repair- check out LapFix Inc!

I contacted their website on a Sunday, Monday morning (on a Holiday no less), I was both called and emailed as follow up.

I went into their shop and when I explained I'd be traveling and need it repaired within a week, Eric diagnosed the problem for me on the spot. The part was ordered expedited and arrived on Tuesday. I dropped the laptop off, went and had lunch, and it was done within an hour and all for a fair price.

I'll definitely be going back
Austin D.
Austin D.
Jul 27, 2018
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Overall, they performed the service they promised at a competitive cost. Slight delays due to a poor quality part that was shipped (out of their control), but I respect that they identified the poor quality and rectified.

The only drawback was a lack of updates on the progress of the parts ID, shipment, and expected date for completion. It took several phone calls over the course of two weeks to coax the information from them. Make sure you deal with Karim and he will get you the info you need, while providing timely updates!

Would return in the future