Whitedog Import Auto Service specializes in the service and repair of imported vehicles. We have been in business since 1975. Our location at 424 Highland Court in Iowa City, Iowa is within walking distance of downtown and the University of Iowa, and also close to the city bus line. Whitedog Import Auto Service works by appointment, but can usually schedule work in a day or two.
Repairs are performed quickly and efficiently while maintaining the highest level of quality. We have quality parts suppliers who ensure that we have parts available the same day or overnight. We have dealer-level diagnostic equipment for Audi/VW, Volvo, Land Rover, Jaguar, BMW/Mini, Porsche, as well as Asian cars such as Subaru, Toyota, Honda, Nissan, Acura, Lexus, Mazda, and Infiniti.
Repairs are performed quickly and efficiently while maintaining the highest level of quality. We have quality parts suppliers who ensure that we have parts available the same day or overnight. We have dealer-level diagnostic equipment for Audi/VW, Volvo, Land Rover, Jaguar, BMW/Mini, Porsche, as well as Asian cars such as Subaru, Toyota, Honda, Nissan, Acura, Lexus, Mazda, and Infiniti.
Reviews (10)
Rafael McAnally
Dec 30, 2021
Report
Absolutely amazing customer service and communication. They are working on my BMW 330xi. Very pleased with the Techs as well because they found the issue that other shops couldn't and even though they are packed on scheduling they were willing to do a few extras that I hadn't originally asked them to do. Super excited to be getting my car back next week and won't be taking it anywhere else if it has major issues in the future, absolutely worth taking it a hour and a half away to have things done right! Thank you!! Upfront every step of the way with labor time estimates and cost of parts. Luckily
Sadye Winkowski
Aug 13, 2021
Report
The worst experience I've ever had with a shop!! Don't make the same mistake I did in trusting them with my vehicle as they are not honest at all. They are clearly only in it for the money and don't care who they screw over.
Charged me over $2000 to replace my heater core that didn't need to be replaced. Said that my car would be done on a Friday. I had to call them myself on Monday to find out what was going on. They gave me my car back without the heat working as if I wouldn't notice. I had to take it in two more times for them to realize that it was a $23 dollar part that needed to be replaced
Charged me over $2000 to replace my heater core that didn't need to be replaced. Said that my car would be done on a Friday. I had to call them myself on Monday to find out what was going on. They gave me my car back without the heat working as if I wouldn't notice. I had to take it in two more times for them to realize that it was a $23 dollar part that needed to be replaced
Eric Gompper
Aug 11, 2021
Report
Tyler S.
Apr 28, 2021
Report
Positive: Professionalism, Punctuality
Been looking for a good independent shop in the IC area. Brought my car there after noticing some oil drips on the ground, thought it was going to be an issue much worse as BMWs are notorious for leaks. Honest place that said it was only a minor $100 fix. Brought it back as the issue was not completely resolved and fixed it for no cost.
Been looking for a good independent shop in the IC area. Brought my car there after noticing some oil drips on the ground, thought it was going to be an issue much worse as BMWs are notorious for leaks. Honest place that said it was only a minor $100 fix. Brought it back as the issue was not completely resolved and fixed it for no cost.
Carson Drew
Apr 22, 2021
Report
This is The kind of place where you never have to worry about getting screwed over or sold things you don't need, and you never have to worry about the quality of the service. They recharged the AC in my Passat a couple years ago and it still blows ice cold, and recently they did timing chains on my other car and had it done that same day. Great people to work with
Nona France
Apr 21, 2021
Report
I have had my cars serviced at Whitedog for decades and will continue to take my car there for many years to come. Whitedog's expertise in diagnosing and repairing problems is excellent. I appreciate so much their keeping track of when services are needed, and their honesty in telling me what is needed and when a service is not needed. Whitedog has integrity. It has taken great care of my cars over all these years, and has also treated me with honesty and advocated for my interests in caring for my Honda. Thank you Whitedog!!!
Jacob Gilmore
Apr 10, 2021
Report
No love. Spent 4400 on an engine swap. You would think that for that much you might get some loyalty. Something like “Thanks for your business, we did a full inspection and noticed your windshield washer doesn’t work. We fixed it, for you” White Dog Auto doesn’t care, so I will be bringing my business elsewhere.
Seriously, I could have bought another used car for 4400. I’m very dissatisfied with the service. There are other mechanics who would appreciate my business. Please consider other services before coming here. You’ll pay top dollar for mediocre work.
Seriously, I could have bought another used car for 4400. I’m very dissatisfied with the service. There are other mechanics who would appreciate my business. Please consider other services before coming here. You’ll pay top dollar for mediocre work.
Mary Beth Geske
Nov 12, 2020
Report
White Dog was able to diagnose my car and fix it in a timely manner. Kevin was generally patient and non condescending when speaking to me.
I was very weary and cynical of getting ripped off and lied to after an awful, down right unethical experience at European Motors in Cedar Rapids.
White Dog gave me my wings back and as yet my car is driving great. I would recommend this company to my female friends that are scared of getting taken advantage of.
I was very weary and cynical of getting ripped off and lied to after an awful, down right unethical experience at European Motors in Cedar Rapids.
White Dog gave me my wings back and as yet my car is driving great. I would recommend this company to my female friends that are scared of getting taken advantage of.
Ascended Electronics
Jul 09, 2019
Report
Thank you for quick honest service on our 2006 Saab 9-5 Sportcombi (A car that tows 3,500lb ;) ). I have been convinced after a few service trips to Whitedog over the past couple of years that they are Honest and High-Quality. When I was new in town, I had to find a new mechanic. At first they were great, then one time I feel that there was a miscommunication and felt I was being charged for something that served no purpose since we didn't mention it at all. While the dollar amount wasn't even that high, I hold principles like that high on my morality list. After that experience, I have chalked
Joni Jones
Oct 10, 2018
Report
I have great confidence in the folks at Whitedog. They are so knowledgeable, capable and ethical. I always feel like I've gotten the big picture of what needs to be done to keep me and my car safe, and what could be done if I want perfection. They are able to explain the need for repairs and maintenance so that I understand and can prioritize the work. I trust them. I've noticed that the atmosphere in the office is very positive and pleasant. The owners treat customers, employees, and one another with courtesy and kindness. I feel very fortunate to be able to have the services of Whitedog, a business
