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Insurance coverage cannot be bound or changed via submission of this online e-mail form or via voice mail. To make policy changes or request additional coverage, please speak with a licensed representative in the agent's office, or by contacting the State Farm toll-free customer service line at (855) 733-7333.
Reviews (18)
Sophie B.
Jan 20, 2022
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Ahmad O.
Dec 01, 2021
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Bertha Espinoza has been nothing but HELPFUL!!!! Got the all answers I needed from her. Literally this lady goes out of her way to ensure the customer is always happy and satisfied. Wish more people were like her. She will always reach back to customers to make sure if there is any issues just feel so safe with her. I was so close to going to another insurance company and I swear to good Bertha made me change my mind!!the best of the best!!!
Andrea K.
Sep 02, 2021
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We've had State Farm insurance with David since 2014. We have worked closely with Jessica Aguilar, who continues to provide exemplary service since our first encounter. Jessica responds to emails & phone calls promptly. She is very thorough and meticulous at her job to ensure that I would find the right amount of insurance for my needs. We have moved a few times, added and removed cars to the policy & Jessica continues to go above and beyond. She's absolutely wonderful.
Dan R.
Aug 18, 2021
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This review is mainly for the customer service help I got from Liyanis Hurtado. I had briefly re-instated my business insurance, and then decided to put that business on hold again, and cancelled my insurance. I got some premium letters even though I had cancelled, and Liyanis was really helpful in getting everything sorted out and answering my many questions. Thanks!
Zoya W.
Aug 17, 2021
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Claudia C.
Oct 05, 2020
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I have had renters insurance through David Chacon -- State Farm Insurance beginning three years ago. Very easy to deal with and very customer-friendly. They call if you haven't paid your premium to remind you, and they send you to the link to pay on line or pay with your phone. Very responsive to basic questions about policy coverages.
Kimberly B.
Mar 08, 2018
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I've had my car and home insurance with them for a years. They always answer the phones as soon as I call and are beyond helpful. Today Jessica helped me and if you want lighting fast service from a friendly agent, she's your gal. When we had a claim in the past, they were always knowledgeable and professional.
Thanks David and team for all the seamless years of assistance!
Thanks David and team for all the seamless years of assistance!
Luis B.
Jul 28, 2017
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I'd like to start off by saying thank you to David and the staff at Dave Chacon State Farm Insurance agency especially to Lucy Gonzalez business insurance expert I had million questions in regards to my new move the place required me to get some type of special insurance I called Lucy forward her the email and she took care of everything that I had to it was that simple I thought it was going to be harder she even emailed the property management for me I can honestly say and feel that I got a great insurance team behind me thanks again Lucy and team Dave Chacon I will definitely refer
Linda E.
Mar 07, 2017
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I was assigned to this office when my old agent retired. David and his staff have been so helpful, supportive and communicative over the past few years. Always responding to odd requests with enthusiasm and promptness. The latest was needing an immediate letter emailed for Canada car insurance confirming my history and record with State Farm. I was needing this to get all the safe driver etc discounts. Lucy was so attentive and prompt and knew exactly what they needed. I'm really happy to be working with them. Also, I've been with State Farm over 30 years and their response to accidents
Charles S.
Aug 12, 2015
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David has been a very effective advocate in dealing with a bureaucratic claims group and a body shop that seemed unable to find needed repair parts for my Mini Cooper. He is creative, diligent and a pleasure to deal with. If your car gets wrecked, having an agent willing to step up for you is wonderful.
Hesh P.
Sep 26, 2014
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By far the best I have worked with to date! I refer people to insurance as a part of my profession and I have never once regretted referring someone to David's office! The staff on this team isn't in it just sell you insurance they really care and they know their clients by name even if you have never met them in person. If your looking for insurance of any type please do yourself a favor and go with this company!
Scott S.
Aug 15, 2014
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Not surprised to see all the other 5 star reviews up here. David and Ed were instrumental in helping me figure out all the nuances of my Renter's Insurance and Personal Articles policies and went out of their way to make sure that I completely understood my coverage.
These individuals have high levels of integrity & professionalism and are a breath of fresh air compared with the many other insurers out there who are trying to upsell at every opportunity. Thank you, David and Ed - you will have my business for many years to come.
These individuals have high levels of integrity & professionalism and are a breath of fresh air compared with the many other insurers out there who are trying to upsell at every opportunity. Thank you, David and Ed - you will have my business for many years to come.
Irene M.
Jul 03, 2014
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Cailin E.
Oct 01, 2011
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I have to say that all around it was an enjoyable experience working with the Mission Branch State Farm office. First of all, the team in this office is super personable and helpful, especially Ed my agent. Additionally, they were able to give me any extremely low quote for both my renters insurance and my car insurance. When i had to relocate to Portland, Oregon for work, my insurance rates went up dramatically. Ed was awesome enough to call the Portland office and make sure that all the numbers were correct and that I wasn't being overcharged. I would highly recommend this office!
Charlette R.
Feb 07, 2011
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Jared V.
Dec 08, 2010
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Christine C.
Nov 16, 2009
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Sandy L.
Nov 14, 2009
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Although I am a State Farm agent myself, I am a big fan of David Chacon's State Farm Agency. He runs a tight ship and all his team members are knowledgeable and friendly. I even sent my new team member over to his office and he was so nice to train him for me. :) If you are not insured with me already....haha give David a call!