It's our job to help your business save money, work faster and focus on what is most important. Schedule a 15-minute call to see if we are a good fit to help your organization. With over four decades of experience under our belt, to say we've seen a lot is an understatement. NetLogix truly understands the most common problems faced by Massachusetts & Connecticut businesses and their IT partners.
We've designed our entire organization to solve these major problems from the get-go. Slow response times should never be a reality with an MSP. We handle tickets quickly and comprehensively to support, not to hinder - so your business can grow. NetLogix is all about prevention, not just reaction. Allow us to proactively anticipate and negate IT problems.
We've designed our entire organization to solve these major problems from the get-go. Slow response times should never be a reality with an MSP. We handle tickets quickly and comprehensively to support, not to hinder - so your business can grow. NetLogix is all about prevention, not just reaction. Allow us to proactively anticipate and negate IT problems.
Services
Founded in 2004, NetLogix specializes in a wide range of services, including tailored IT services and solutions for small and medium businesses and their owners in Massachusetts including Central, West and the greater Boston area. We are committed to providing each and every one of our clients with high quality service and support.
Marco Liquori is owner and founder of NetLogix, Inc. in Westfield, MA, a Managed IT Security Services firm. Marco has over 25 years of IT experience servicing small businesses throughout New England with expertise in Insurance, Legal, Medical & Professional Services. He specializes in providing consulting services centered around data security, data protection, and disaster recovery solutions for businesses of all sizes.
Your business depends on your IT systems. We're confident that we are the only network services, computer support, or IT consulting business in Western, Central and the Greater Boston Area that provides these benefits to your business. Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system.
Once you Login, you have complete visibility to your service records. New Service Ticket: A new service ticket is generated with a ticket number that can be used to track your request via the Customer Portal. Automatic Acknowledgment: You get an automatic acknowledgment that your request has been received and logged.
I've never been made to feel something I have asked is "stupid", or beneath the time of whomever is helping me. I'm confident in the answers given to me and I always get a full and informed response. The reply time and follow through to ensure a problem has been corrected is what they do better than any other IT firm I've had experience with, and the peace of mind for doing business is an invaluable advantage.
Reviews (10)
Anthony Schiappa
Aug 11, 2021
Report
Zelia Goncalves
Aug 15, 2020
Report
I have been working with Marco for over 20 years, even before NetLogix was born. I have nothing but good things to say about him and his staff. Even in crisis - when isn't it a crisis in the IT world? - they come through most professionally, quickly, knowledgeably, and with great attitude, regardless of how many times I need to call them in an hour's time. I would recommend NetLogix to anyone looking for a company to help them with their IT needs.
Erin L.
Dec 24, 2019
Report
I worked with Netlogix as a former employee of the company and I have never seen a company that holds such high standards. Marco, the owner, impresses upon his staff the importance of being fair and honest, and approaching situations in creative yet effective ways. In the years that I worked there, I never once felt that Netlogix wasn't working for the best interest of the client.
Sarah Zander
Dec 17, 2019
Report
Sam Hoynoski
Nov 23, 2019
Report
Linda Cardillo
Oct 28, 2019
Report
Mary Lou Splain
Nov 13, 2018
Report
My experience in dealing with Netlogix has always been positive. They are responsive when contacted by phone or email. If they cannot handle the issue immediately, they will respond within a few hours. And if it's an emergency, they are right on it. Specifically, six of our computers needed upgrading. Working with Jeremy was fantastic. He kept me informed about the process and anticipated any possible snags, all done with an easy going attitude. Netlogix continues to provide the most conscientious IT service for us!
Lauren Witter
Jan 26, 2018
Report
From answering the phone when you call in to handling the most difficult technical issue, the entire team at Netlogix provides an incredible experience start to finish! Their professional staff always get us back up and running quickly. Netlogix is a true partner to our company when it comes to IT Support Services. Highly recommend working with them!
Gary Fentin
Nov 24, 2017
Report
My firm has used NetLogix for many years. They are incredibly responsive and personable. They really care. Thursday night my home computer was hacked. I was able to reach NetLogix at 6:30 pm, and got immediate assistance and relief. A real life saver as I was leaving for a 2 week vacation the next day.
Sue Anne Ward
Oct 26, 2016
Report
It is very rare in today's World to find people who truly want to help out when things go awry, especially when dealing with computers and databases.
As I have had so many technical issues, I have found that Chris Parent is the right fit for the job. He doesn't use band aids, he actually fixes things and is very attentive. He is eager to help and work with other companies that are also trying to fix similar problems.
I have been fortunate to have Chris check in on me from time to time to find out how things are going.
Thank you Chris!
As I have had so many technical issues, I have found that Chris Parent is the right fit for the job. He doesn't use band aids, he actually fixes things and is very attentive. He is eager to help and work with other companies that are also trying to fix similar problems.
I have been fortunate to have Chris check in on me from time to time to find out how things are going.
Thank you Chris!
