Chatel Real Estate provides comprehensive real estate services from our offices in Georgetown and Dupont Circle. We can help you manage, sell or rent your property. Our professional property managers oversee more than 1000 individual properties, and 150 condo associations across the region. Our experienced agents sell and lease condos, single-family homes, and multifamily and mixed-use properties.
Family owned and operated for three generations, we pride ourselves on our deep local knowledge and the excellent personal service we deliver to each of our clients.
Family owned and operated for three generations, we pride ourselves on our deep local knowledge and the excellent personal service we deliver to each of our clients.
Services
Since the 1950s, Chatel Real Estate, Inc., has been serving tenants, condo and homeowner's associations, and investors in Washington, D.C., and Northern Virginia. Our comprehensive list of real estate management services help our clients reduce stress and improve the rental or management experience.
The firm of Chatel Real Estate Inc., has been in existence in Washington DC for nearly 70 years with offices in Georgetown and Dupont. Over the years we have acquired many other real estate firms including Fitch, Fox & Brown Real Estate brokers tracing our roots before 1880. Making us the oldest real estate company in the Metro Washington area with clientele such as General Grant and Thomas Edison.
Chatel Real Estate, Inc., can help improve the success of your properties in Northern Virginia and Washington, D.C., with a comprehensive list of property management services. We come alongside property owners just like you to streamline their investments and ensure they are profitable. In addition, we handle your tenant concerns, so you never have to deal with middle-of-the-night phone calls.
Chatel Real Estate, Inc., offers HOA management services to help condominium and homeowner's associations manage their work easier. We currently manage over 150 condominium associations and have the experience and knowledge to help you well with yours. Many of the day-to-day operations of a condo or homeowner's association are tedious and take too much of the board's valuable time.
Buying a home is a big step! Whether you're buying your first home, your dream home, or your tenth investment property, yours will be a big investment. We know how important this is to you. We have an army of experts to make sure we find the perfect property for your unique circumstances. Finding the perfect property is just one way we can help you with your real estate purchase.
Reviews (25)
Tim Brooks
Nov 27, 2021
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Positive: Professionalism, Responsiveness
Our condo building has used Chatel for many years. For the past few we have been fortunate enough to have Sarah Keller as our property manager. Sarah is awesome and I highly recommend her. She is professional, responsive and never drops the ball. A true asset to Chatel
Our condo building has used Chatel for many years. For the past few we have been fortunate enough to have Sarah Keller as our property manager. Sarah is awesome and I highly recommend her. She is professional, responsive and never drops the ball. A true asset to Chatel
Giovanna Chesler
Oct 17, 2021
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I’ve worked with Chatel Property manager Sarah Keller for years. She’s a boss who gets things done that are needed for our building on time, on budget, and with the research / multiple bids needed. She always has the good of the building and residents in mind as she does her work— be it managing difficult contractors or reading the fine print on agreements and bylaws. Chatel’s resident portal makes sharing docs and providing HOA payments easy.
Harper McCabe
Jun 16, 2021
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Vikas Tailor
May 19, 2021
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Dan Kurina
May 02, 2021
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Orlando Diaz
May 02, 2021
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Gwen Powell
May 02, 2021
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Anne Carson
Apr 29, 2021
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Chatel has managed my rental apartments in the Dupont Circle area of Washington DC for many years. They have found excellent tenants, arranged prompt repairs by capable tradesmen, and made good recommendations for updates to the apartments. Bills and taxes are paid promptly. I get detailed bookkeeping accounts. All in all, I am very pleased.
Benedetta Kissel
Apr 19, 2021
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Adam Adam
Apr 19, 2021
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Daniel G.
Sep 06, 2020
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My friend recently had an awful experience dealing with Chatel. Her ceiling collapsed in her apartment and it was definitely preventable - she made urgent maintenance requests that were not addressed promptly, leading to the ceiling collapsing. They even gaslit her, saying they didn't know what maintenance requests of hers they could take seriously. When someone sends you photos of the ceiling bulging and cracking, that's an urgent issue that needs to be addressed quickly, not dismissed!
I particularly would like to note that Chatel's property manager Maria Miller was very rude
I particularly would like to note that Chatel's property manager Maria Miller was very rude
Marie J.
Jul 20, 2020
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I would give this business 0 stars if I could. Our HOA's financials were a mess (e.g., bills paid late, not accounted for in our statements, not linked to the proper transaction numbers, we received other HOA's bills, etc). Items were never fixed (e.g., our call box remained broken for 8+ months). The vendors they chose were late, didn't show up, or overcharged us (e.g., our new management company discovered that we were being overcharged and got various companies to refund us). We rarely heard back from Chatel and if we did, it's because I reached out to management (e.g., the
Catherine R.
May 30, 2019
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Chatel provides terrible service. It takes them weeks to a month to solve issues that arise with properties. They are also very difficult to get in touch with and are rude to work with. The properties are not managed well or kept up well.
Overall, extremely dissatisfied with Chatel from all aspects and do not recommend them as a company.
Overall, extremely dissatisfied with Chatel from all aspects and do not recommend them as a company.
Emilie G.
Apr 03, 2019
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AVOID AT ALL COSTS. Whether you are an owner or a tenant - avoid this company. Negligent, incompetent, disorganized, unprofessional, unresponsive, rude, and downright destructive. I can't count the number of sleepless nights I've had, not to mention the thousands of dollars I've spent and may lose in the future, due to this horrible company. Thanks for making my life miserable, Chatel.
Adam P.
Aug 10, 2018
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Honestly, I wish that I could give Chatel zero stars. After renting a unit from them for the past two years, I can honestly say that they are the worst rental company that I've rented from when it comes to responding to maintenance issues.
I lived in a unit, in a Georgetown row house, which obviously was old, beat-up and a exactly what you'd expect for a Georgetown rental. Amongst the issues that we encountered were:
-A broken air conditioner that took 21 days to fix.
-A downed electric wire in our driveway that took 6 days for them to remove
-A basement that completely flooded
I lived in a unit, in a Georgetown row house, which obviously was old, beat-up and a exactly what you'd expect for a Georgetown rental. Amongst the issues that we encountered were:
-A broken air conditioner that took 21 days to fix.
-A downed electric wire in our driveway that took 6 days for them to remove
-A basement that completely flooded
Page G.
Aug 02, 2018
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Do not live in their properties under any circumstances. I toured a place and signed a lease in July. When I went to start moving in in August, I noticed the wall had water damage. I reported it immediately and they "fixed" the issue. (By fixed, I mean, the water damage portion was repaired except they only did half the job and NEVER returned to finish painting the wall). Now, nearly a YEAR later, the ceiling has been leaking into my master bedroom for MONTHS. The floor is damaged and there's likely mold. I've asked for repairs practically on a weekly basis and the DCRA has
Rick S.
Oct 17, 2017
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Please please please stay far away from these people. The 1 star reviews on this site are 100% accurate. I'm not sure why there are 5-star reviews but they sound awfully generic.
I'll save the worst for last.
Where to begin? Professionalism and basic sense is lacking in a big (and scary) way. Very short notice was given for apartment inspections and the property manager once told us to sign acknowledgement of inspection forms in a non-native language (Spanish). This was done less than 48 hours in advance of the inspection date. When maintenance had to be done on the apartment, the
I'll save the worst for last.
Where to begin? Professionalism and basic sense is lacking in a big (and scary) way. Very short notice was given for apartment inspections and the property manager once told us to sign acknowledgement of inspection forms in a non-native language (Spanish). This was done less than 48 hours in advance of the inspection date. When maintenance had to be done on the apartment, the
Stefanie M.
Dec 24, 2015
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The one star is entirely based on the fact that Chatel offers online rent payment. Otherwise, stay away - this is a scam of a leasing company.
Seems that some of the property owners don't realize how bad their service is... Well, let me enlighten you. At one point, our place (which was a newly remodeled, pretty apartment in Georgetown) had a hole in the foundation that the company "fixed" multiple times (aka bandaged - we could feel our floor/see my bedroom door both being pulled down towards the bottom unit... scary), the ceiling was leaking (you could see the water damage creeping
Seems that some of the property owners don't realize how bad their service is... Well, let me enlighten you. At one point, our place (which was a newly remodeled, pretty apartment in Georgetown) had a hole in the foundation that the company "fixed" multiple times (aka bandaged - we could feel our floor/see my bedroom door both being pulled down towards the bottom unit... scary), the ceiling was leaking (you could see the water damage creeping
Jay N.
Nov 11, 2015
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THE. WORST. EVER.
The people rented my parents apartment first out to a woman who was basically thrown out of the building for noise, illegally owning pets and whose children throw things at passerby off the balcony. Oh, and she paid late ALL THE TIME. Then they rented it to a crazy man who refused to show the apartment when I tried to sell it and threatened to sue me at every turn. This has been one of the worst experiences of my life. All the while, they shrugged and did nothing-- it's the law, they said. Who they find as renters are not to be recommended. Don't work with these people
The people rented my parents apartment first out to a woman who was basically thrown out of the building for noise, illegally owning pets and whose children throw things at passerby off the balcony. Oh, and she paid late ALL THE TIME. Then they rented it to a crazy man who refused to show the apartment when I tried to sell it and threatened to sue me at every turn. This has been one of the worst experiences of my life. All the while, they shrugged and did nothing-- it's the law, they said. Who they find as renters are not to be recommended. Don't work with these people
Carla U.
Oct 26, 2015
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I rented my first apartment in DC through Chatel. Lou was my agent and he was great! When it came time to buy a condo, there was no question in my mind - I would use Chatel. Lucky for me Lou still works at Chatel. He was extremely patient answering all of my numerous questions about the sales process and each property we viewed. Lou is a terrific agent and I feel that I got a great deal on a great condominium thanks to Lou's efforts.
Shelby B.
Jun 01, 2015
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The problems continue. I gave Chatel a key so that they could let Pepco in to do some metering work. They then moved the key to the basement of my building, in some sort of unsecured keybox and now the key has gone missing. Obviously this is very concerning because now someone has a key to my apartment. Chatel seems very blasé about this whole thing and has not offered to replace my locks.
Elizabeth T.
Mar 28, 2015
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The poor rating is entirely because of my Chatel Property Manager Kasim. He acts friendly at first, but the minute you try and raise a concern he disagrees with, he becomes condescending, talks over you, argues by repeating himself and is just outright rude.
I had no major issues with my 8-month stay at a Chatel apartment. Most of my requests were handled moderately fast and when I called the office I usually got a hold of Kasim. But then when I asked Kasim to replace the touch up paint that Chatel threw out (I asked them to store somewhere off the property) he argued that I was responsible for
I had no major issues with my 8-month stay at a Chatel apartment. Most of my requests were handled moderately fast and when I called the office I usually got a hold of Kasim. But then when I asked Kasim to replace the touch up paint that Chatel threw out (I asked them to store somewhere off the property) he argued that I was responsible for
Matt G.
Mar 27, 2015
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Pramukta K.
Aug 06, 2014
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Chatel has managed my condo in Georgetown since I moved away a couple of months ago, and has been great. Andrew and the team over there have done an awesome job both finding a tenant and getting my place ready for move-in. They have really taken care of all the legwork, while detailed monthly owner's statements keep me informed about what's going on. Overall a great experience, highly recommended.
Laura K.
Mar 29, 2014
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I've lived in a lovely apartment complex managed by Chatel in Glover Park for just over a year now, and I've been happy. Whenever we've had service requests they've responded very quickly, and Eric and Ahmad with Chatel are super nice to work with. I just moved across the hall to one of their other apartments, and they had it re-painted before we came and totally ready to go.
I'd recommend them!
I'd recommend them!
