Brothers Pool provides advanced education, conferences, webinars and workshops to our employees. We know that there is no fixed mix to professional development, which is why our programs are developed around the evolving needs of our customers. Our entire staff must pass a rigorous 10-part test to work at Brothers Pool.
Every employee is trained to answer almost any question asked by a customer. Our staff also attends trade shows and educational seminars to provide you with the most up-to-date information about the latest pool systems. In addition, we are open 12 months a year. Our goal is to make the pool buying process easy.
Every employee is trained to answer almost any question asked by a customer. Our staff also attends trade shows and educational seminars to provide you with the most up-to-date information about the latest pool systems. In addition, we are open 12 months a year. Our goal is to make the pool buying process easy.
Services
We'll begin by designing your new yard, helping you select items ranging from furniture and umbrellas to pergola kits and custom kitchens. Then we'll bring it all together for years of fun. Whether it is an above ground or inground pool, Brothers can help you figure out what is the best solution for your home.
The team at Brothers Pool brings experience and knowledge to your home when it's time to close the pool for the season. We want to share our pool knowledge with you so that you have the knowledge to properly care for your home swimming pool. Brothers Pool is made up of pool people who are committed to educating you about your pool, proper maintenance and pool safety.
Removing and folding cover for your storage. Removing of winter plugs and insert eyeball fittings. Assembly of filtration system. Starting circulation of filtration system. Putting handrails and ladder into the pool. Your service technician will notify the office if there are any problems or recommendations to your swimming pool.
Why wait to get what you deserve? You work hard, and we want to help you relax in your new pool, spa, or outdoor living area. Let our experts guide you through our financing process so you can enjoy life. We work with two different companies to get your financing. Visit both of their websites to make the best choice for you!
The team at Brothers Pool is trained to keep your home pool or spa running and effective. Our trained professionals will assess your equipment and do all necessary troubleshooting. We will also let you know about any parts that need to be upgraded or replaced. We stock and offer a complete list of parts from all the major manufacturers in the pool and spa industry.
Reviews (17)
Deborah D.
Dec 19, 2021
Report
If you want to have one of the worst experiences of your life buy a pool from Brothers Pool. I give them a 0 in customer relations and satisfaction. The staff is rude, unresponsive and unwilling to help. All they do is sell you a pool and the material and then you are on your own. It took over 6 months to get our pool in and now its December..we still dont have a cover for our pool.
Paul Barone
Nov 15, 2021
Report
Amber Bolduc
Jul 03, 2021
Report
Paul B.
Jul 02, 2021
Report
Rick G.
Jun 15, 2021
Report
Naomi Pearl
Jun 11, 2021
Report
Liz Rimmer
Jun 03, 2021
Report
First I want to say this company has been in my family for year and I feel so sad on how brothers has turn out. Brothers pool has a new store manager name Danny who is amazing i told him to get out of there as soon as he can. Danny is knowledgeable and he is trying to hold the store together. With that being said John told me a customer for 22 years to shut up he don't need my business. So John your wish is my command I will never shop at Brothers pool again
Liz
Liz
Dennis S.
May 24, 2021
Report
This place has completely fallen apart. There is no management or leadership. From what the brand new employees said, there was a splitting up of the business and they spend all day " putting out fires with customers".
Your pool will not be installed when they promise and the owner will never give you a straight answer about anything. You will have to call and call and call to get anything. The most dysfunctional business I have ever dealt with! I wish I read the reviews from Yelp and the BBB before buying. The complaint filed against this company over the past 2 years since
Your pool will not be installed when they promise and the owner will never give you a straight answer about anything. You will have to call and call and call to get anything. The most dysfunctional business I have ever dealt with! I wish I read the reviews from Yelp and the BBB before buying. The complaint filed against this company over the past 2 years since
Jason Chapman
May 15, 2021
Report
If you want buying a pool to be the most stressful and inconvenient experience of your life then look no further than Brother's Pool. They have no place being in business. I can't believe I made the mistake of buying an above ground pool from them. My pool was scheduled (after MANY calls) to be installed on May 29th, a few days before they call me to tell me they can't do it and have to refer me to another contractor who can't install it until July. I needed to get the materials to my house on MY OWN TIME AND MONEY. I called 4 times letting them know I was coming with a U-Haul to come pick up the
Carol Lynn
May 14, 2021
Report
So i know A few of us agreed to not shop with Brothers Pool anymore but i tried to stay loyal. But When asked to speak with the only person I can get any type of answers from John referred to him as ( Who the black kid ) and that he is the owner talk to him instead. So I informed him that last year you guys broke my pump and Danny came to fix it. And I was here to pick up the chemicals he suggested I get. John told me he didn't know anything and tried to sell me something Called Enjoy for 3 times the price. He was not only rude to me but also the cashier. So i will no longer be shopping with this
Howard T.
Apr 27, 2021
Report
We had our pool covered up in September of 2020. In late October,early November the cover caved in. I called several times and left messages. Finally, John called and said all his technicians were out in the field, the issue was never resolved. Fast forward to last week, and called to make an appointment to have the pool opened. Spoke with Danny, told him the pool was a complete mess and I was truly disappointed and asked , what they could do for us. He said we could pay for the opening and they would provide the chemicals. I felt we didn't need to pay for the cover to be taken off cause
Jim K.
Oct 12, 2020
Report
We have an agreement via email from Lisa and Lia Mongillo for a special price to close our pool. My wife and I called several times to confirm they will honor the agreement since we were told by the person on the phone that Lisa is no longer there due to a divorce. They came and closed the pool and charged the full amount. After several days, my card was refunded and charged the agreed on amount. Today, JOHN MONGILLO called me asking how he could help. I told him Gabby authorized the refund and to honor the price. He said he could not do that. That he is losing money and Lisa and Lia had
Linda Chiaraluce
Aug 25, 2020
Report
Worked with brothers last year and service was fine. However this year has been a disaster. They lost our pool cover which was taken so that they could use it as a template We got the runaround for months by the owner and finally found out the cover had been thrown away. This was after he said he had ordered it and when I called the actual manufacturer they had no record of him putting in any order. They have hardly any staff left. of course we ended up going to another company to order the cover. I would not recommend this company.
Julia F.
Aug 13, 2020
Report
Wish I could select less than 1 star. I asked to have them come clean my pool and scheduled my cleaning. They would not give me a time they would arrive, and said they would come whenever they had time. I waited home all day, and no one came. I called several times asking when they'd be coming, if they'd be coming, and was reassured every time that they would. The store closed so I called after hours to leave a message to find that someone answered and he said he just got back and just didn't come to my house to clean my pool because apparently he lost his phone and took jobs that
Sarah Brdar
Aug 12, 2020
Report
We used brother to purchase N above ground pool at a previous residence. Really liked them. Had them come to our new house to install a heater and omg, they effed it up. Im so upset. They reused a pipe with a hole in it, so it was spewing water when the pump turned on. 2 days later, the pipes exploded at a joint they didn't glue. Im so upset. I paid all this money and I cant use my pool.
Ann T.
Jun 23, 2020
Report
Mary W.
Jul 19, 2019
Report
We hired Brothers pool to open our above ground pool this year and it was a BIG mistake. We asked them to change the sand in the filter and remove the cover. $500 and three weeks later we were still having issues. Read on for specifics, but bottom line...their service was unfriendly, condescending and it was clear they did not care about us as a customer.
The biggest issue was removing the cover. We removed all the dirt, water and leaves we could; like what we do every year (25+) with other companies. Instead of pulling off the cover avoiding getting the debris in the pool, they let it all
The biggest issue was removing the cover. We removed all the dirt, water and leaves we could; like what we do every year (25+) with other companies. Instead of pulling off the cover avoiding getting the debris in the pool, they let it all
