Key Harbor Insurance
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John always makes himself available to me. If you're in need of an insurance agent around the Sound, Kotalik Famers Insurance Agency should be the first place you look. We are buying our first home and reached out to a number of companies about insuring the home and our property. Not only was the personal touch and communication the absolute best with Key Harbor, the coverage was better and the cost was lower!

We love having someone local that we can work with, should we ever need to use our insurance. We are going to recommend Key Harbor to everyone we know! An Independent Agency/Broker represents their insurance customer, rather than the Insurance Company. We find YOU, the Buyer, the best policy for the best price by comparison shopping multiple carriers!
Services
Key Harbor Insurance was founded in 2013 by Un Denneny, and steadily grew to one of the largest insurance agencies in the local area. By 2017 the agency became to large for a sole owner to operate and manage the 8 agents working with her at the time, which led Un to search for a party able to purchase the agency in order to manage and operate it effectively.
John comes to Key Harbor Insurance as a former Farmers Insurance Agency owner as well as bringing over 25 years of experience in commercial real estate development in the senior housing industry. Judy has been a Real Estate Broker in the Puget Sound area for over 25 years, and is now focusing on the operational side of Key Harbor Insurance.
How did we do? We would like to know how we have helped our clients, or ways that we can improve our services. If you've had a positive experience with our agency, one of the best things you can do as a client of our agency is to leave us a genuine online review. Please take a minute and leave us a quick review on any of the review sites below.
We work hard to provide our clients with a wide range of insurance companies, and high level customer service. There is no better compliment to this service than by referring a friend or family member to our agency. When you refer folks to us, it's truly a win-win-win. You look like a hero, your friend or family member gets taken care of, and we're able to grow our local business.
Reviews (9)
Dennis Hannah
Dennis Hannah
Nov 30, 2021
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My agent's name is Tina Um and I have been very satisfied with the support she provides. I needed a competitive quote for my transport business; Tina gave me honest responses to my questions.
I rate Tina high for a number of reasons but recall a need recently to add additional vehicles to my policy where Tina expedited my request prior to her going on her vacation. I respect and appreciate her dedication to completing my request before she left town. I have consistently received swift responses via email.
All agents are not created equal, but I am extremely happy with Tina Um!
Cheers,
Dennis
Duke Ahn
Duke Ahn
Oct 16, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Myvagent is Tina. I Recommend highly. This agency takes care of all my business & personal insurance.
Lowana Chesterfield
Lowana Chesterfield
Oct 03, 2021
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A few years ago, we moved into our house and used the same insurance company we had with our renter’s insurance. We figured since it was bundled with our car insurance, we’d keep it all the same. Fast forward a few years and we’re in a pandemic, we were trying to find ways to save money and we finally took a look into our insurance.
I reached out to an old coworker of mine for a recipe. Come to find out he works for this company as an insurance broker and we were looking into better rates! It was perfect timing! Chase was very professional, he got back to us quickly with quote options and
James Hefelwhite
James Hefelwhite
Sep 30, 2021
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Great agency. Chase is my agent and he always takes care of what I need. I had a very stressful accident several months ago and Chase was able to give me peace of mind and help me through the claims process. I couldn't be happier with the service I received here.
Michael Zamora
Michael Zamora
Sep 28, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
When I first contacted key harbor insurance, a very nice gentleman chase helped me out, and from the start he never pressured me into anything and was very professional handling the job. He made everything very simple and have saved me and my family thousands of dollars on finding us an amazing quote on car and renters insurance !
J. Kim
J. Kim
Feb 12, 2021
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The worst customer service ever!!! Do not get business with this company. Agent Sarah is the worst!!! Very unprofessional and very irresponsible!!! Communication skills are so terrible. Sarah does not keep any of her commitments to her customers. She makes a lot of mistakes and do not learn from her mistakes. She repeats the same mistake over and over vain!! She does not keep promises to customers. She never admits whenever she makes mistakes!!!!! Do not get business with this company. You will regret!!!
Dain Lee
Dain Lee
Feb 11, 2021
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Agent Sarah is really unprofessional, rude and so mean. I think she doesn't have a license. That means super unprofessional. I'm not going to contract this company due to Sarah, when I asked to Sarah for my car insurance, she made a payment and sent a bill without my consent. She doesn't even apologize for her mistake. If you contract with this company, your all bills might get out of the way without your consent. I will never come back here. never again!
Sang Yong Park
Sang Yong Park
Nov 18, 2020
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Positive: Professionalism
Professional and Responsive service. Sarah Kim always makes Home and Auto insurances available to me. If you're in need of an insurance agent Key Harbor should be the first place you look.
Brandie Clement
Brandie Clement
Jul 31, 2019
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I was with his company for a few years; at first they were great! After they got my business; it went down hill. communication is zero. the phone number they provided me ALWAYS goes to voicemail and they never call back. getting a hold of someone is near impossible. bottom line; I found better service and a better rate elsewhere.