Crossfire Towing
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Crossfire Towing
Cross Fire Auto Repair Shop & Towing Service, is a Family Business, Founded and Managed by Havier Guerra since 2003. Havier's Experience and Willingness to help began as a Boy in his Father's Garage in New Hyde Park. Cross Fire Auto Repair Shop & Towing Service has been Affectionately referred to by its Clients as "The Most Honest Car Shop Around" In New Hyde Park.

Havier Owner Knows that Reputations can be lost with just One Unhappy Customer. That's why he's onsite Every day Overseeing his Qualified Staff of Mechanics and Providing Expert Services. Cross Fire Auto Repair Shop & Towing Service Perfoms Licensed Warranty Work on Cars as well. One Stop Auto is the Perfect alternative for Regularly Scheduled Maintenance Check-ups.
Services
Crossfire Towing Service provides fast, courteous towing and roadside assistance at low cost. To fully accommodate your needs, we tow to any tristate area. Our equipment includes the most current Global Positioning System (GPS) for prompt towing for anyone from and to anywhere in the Monroe and Wayne counties.
Reviews (10)
Dusty RytStyk
Dusty RytStyk
Dec 19, 2021
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Christmas Eve and we had plans to spend the night with family. We got to leave and we have a flat in our driveway. Called triple A and they gave us an hour and 15 minute wait time, 2 hours later we are still waiting. Triple A called and changed companies. They were here in 10 minutes. How do you treat a customer that way?? Ridiculous and embarrassing. Do not use Crossfire Towing.
Cindi Frank
Cindi Frank
Dec 14, 2021
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Positive: Professionalism, Quality
Needed a difficult tow to the dealer Thanks also for VW Roadside Assistance.
Joe M.
Joe M.
Aug 29, 2021
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Towing dispatch is MIA non existent. Mike at AAA said they were dispatched at 2AM and I received a text saying your technician is on the way projected to arrive by 3AM. Realistically I figure he will be here by 330 the latest however it's now 6AM and AAA has tried multiple times to contact the technician but he is not answering. Petrelle at AAA told me the Driver will call me by 3:07 the latest and then contradicted herself multiple times. Both this company and AAA get an F.
Mitsu Ueno
Mitsu Ueno
Jan 21, 2021
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UNRELIABLE, UNRESPONSIVE, UNPROFESSIONAL
DO NOT USE THEIR SERVICE!
UNTRUSTWORTHY, Will Swindle you out of Money!
SCAM ARTISTS. WILL CHARGE MORE FOR LESS
Numael Amador
Numael Amador
Sep 20, 2020
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I recently needed a tow back home with my vehicle that was out of service. After a long and stressful day, Joe shows up to tow my vehicle. My day went from bad to good. Joe was professional and genuine. We spoke the whole hour ride and it made me forget what had happened to my vehicle. Joe, thank you for your help and time. It was a pleasure to meet you and we need more people like you in this world.
Mary David
Mary David
Sep 03, 2020
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My insurance company sent Cross Fire out to change my flat. They got to me in 15 mins. The tech was great. He explained everything and saw that my donut tire was low on air & inflated it for me. Excellent experience!!
Catherine Mele
Catherine Mele
Sep 01, 2019
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Had car service 11/13 - Excellent service. They got here in 25 minutes.
The mechanic Mariano was great very professional, courteous, understanding. He is a great ASSET to your company
Thank you
Patricia Holman
Patricia Holman
Aug 30, 2019
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The actual towing experience was fine the driver was courteous, kind and professional. The problem was management . I was told it would be less than an hour, at an hour I was told 25 more minutes , at 25 more minutes I was told 10 min, at 10 min I was told 5min and 25 min later the tow truck showed up for a total wait time of 2 hours and 15 minutes. If the management was honest about the wait I could have been accommodating as I was in a situation that I could have left the car went to my meeting and returned to the car in 2 hours. Instead they were dishonest because they were afraid to lose business
Lindsey McCrimmon
Lindsey McCrimmon
Jan 07, 2018
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The wait time was longer than estimated so I was a little irritated and hot from waiting, but that kind of thing happens to EVERYONE! The guy, I didn't catch his name, who came out to install a new battery was VERY knowledgeable and got me taken care of very quickly once there. Highly recommend!
Crystal Aristizabal
Crystal Aristizabal
Aug 22, 2017
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I have had my car serviced at Crossfire towing several times from a simple oil change to having my car evaluated by an adjuster to get it fixed. My experiences has been wonderful every single time.