Joe's Auto
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Joe's Auto
Multiple valley locations to make it convenient for you to get compelte FULL Service auto care. Over 30 years as the Valley's leading auto repair company doesn't happen with honesty, quality and massive amounts of experience. Our ASE-Certified technicians have the skill and expertise to provide the outstanding services you can rely on.

We are committed to providing workmanship that adheres to the highest standard of excellence. With our convenient same-day services, you can be in and out and back on the road safely and quickly. We understand that your time is valuable, which is why we are dedicated to completing most maintenance and repair jobs within the day.
Services
Selecting the proper motor oil for your specific engine is crucial to provide proper lubrication. Proper lubrication is important to minimize engine wear and thus increasing engine life, increasing fuel mileage, and maintaining engine warranties. At Joe's Auto we use only the best quality semi-synthetic and full synthetic oils, and no recycled oil.
Owner Joe Yarema is active in the local valley community as well as in the local automotive repair industry; he believes in giving back to the community we all share together. Animal Rescue donations and participation in adoption events, some of which are held at Joe's Auto locations such as Arizona Pits Needing Homes.
Reviews (30)
Morgan B.
Morgan B.
Jan 02, 2022
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The only reason I give a 2 star is because they actually do the correct servicing to your vehicle. However, the customer service is terrible. Every time I go in the guy is rude and talks down to me like he has some kind of god complex. For example the other day I called the store to schedule and appointment and they were busy so they took my info and said they would call me back shortly. I waited and hour and no call. So I called back politely to see if maybe they forgot, and the guy who's always rude answers and said "yeah we said we're gonna call you just wait." Wanna guess
Lil Bro Feather Age
Lil Bro Feather Age
Dec 13, 2021
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I received coupons in the mail advertising Joes Auto, so I decided to try them out at the Surprise location since it is close to my new home. Also, I prefer to support local business over large chains, well I was wrong this time…
I called and made a same day appointment. I went there and they told me it would be over an hour wait, which I agreed to. I told the front desk person to be careful with my car. I sat in the lobby, and it was during the sunset, the lobby was very warm/ hot from the sun rays, so I went outside to get fresh cool air. As I sat in the north side of garage, one of the young
Rodney Pampel
Rodney Pampel
Oct 29, 2021
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Super awesome people, very honest!! Got my oil changed and a good update on what's going on with my car!
Kevin Schroeder
Kevin Schroeder
Sep 15, 2021
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Critical: Punctuality
Showed up on time for my 930am oil change. They didn't get my vehicle into the garage until after 10am. I waited in the lobby because there isn't any other place around there to wait. I ended up getting my vehicle back around 1110am. Will probably take my business elsewhere for my next oil change.
Service: Oil change
David N.
David N.
Aug 20, 2021
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I have been bringing my vehicles to Joe's Auto Glendale since moving to the valley 3 years ago. Have spent quite a bit of money with them on a number of services and normally their work has been excellent.

Just recently had A/C replaced for $1900 and 3 year warranty on 2010 Volkswagen Jetta. Got the car home and the interior hood latch was broken.

They had replaced this interior hood latch before for me a year or so ago because of it failing through no fault of their own.

However, this time they clearly broke it while replacing the A/C.

I expected them to make things right because
Taylor Lyons
Taylor Lyons
Aug 17, 2021
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This is the first shop that I’ve been to that has fair prices for quality work.
Whoknows You
Whoknows You
Jul 06, 2021
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Early morning hours.. no one was working in their stalls.. but yet I had make an appointment for oil change.. I don't know if not busy or busy.. that just what happened on my first visit.. until next time...
Kim N.
Kim N.
May 29, 2021
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I've always dreaded going to Auto shops for most are unprofessional and overpriced. Tim at Joe's Auto was extremely pleasant and knowledgeable. Next time I need auto repair service I won't hesitate to bring my car to them.
Emiliano Camba
Emiliano Camba
Apr 14, 2021
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Great manager and tech that helped me and the work was great done right the first time at a good price. Definitely will go back use again and recommend them to other's.
Rebel Klapz
Rebel Klapz
Mar 07, 2021
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Honestly, this place has made some major improvements. It’s under new management and they have coupons for all kinds of different services for your car. I walked in without the coupon and they still offered it to me. 💯 they are the real deal. Good quality work by the technician in a timely manner. Thanks guys. I’ll be back for my next routine maintenance.
Tracy L.
Tracy L.
Dec 31, 2020
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We came to Joe's Auto out of frustration of dealing with car issues and they were a close neighborhood business to support and I'm so glad that we did! Tim the manager is awesome and worked through several car problems we had in two different vehicles. One of which 3 other shops in town could not pinpoint the problem including a "specialty" shop in the area of concern - Tim's mechanic Tom spotted the problem within minutes of being in the shop! They were professional, up front and seemed genuinely concerned about each of the repairs they completed. Happy to give a business
Craig W.
Craig W.
Dec 30, 2020
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Had major electrical problems in the airbag/seatbelt areas with a 2008 Jeep Liberty. I can't believe the service and the extra work that Jake did to save me money by locating parts from other sources. The time and effort that David took doing the repairs the correct way is very much appreciated.

I can't recommend them highly enough.
Dixie Griffin
Dixie Griffin
Nov 03, 2020
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My roommate took his Honda Pilot in. We were very worried about it. He had done some research on the shop. Were very pleased with the guys at the shop and the work done on the truck. During these times we think it is important to thank the businesses doing a good job. We appreciate what you did for us otherwise we might be walking here shortly...Thank you so much...Have a great day..
M. G.
M. G.
Oct 12, 2020
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I wasn't going to review them, but they sent me a card and requested it. I have been using Joe's Auto for years, but not any longer. I took the car in because it was overheating (the fans weren't turning on). Two fan relays, a thermostat and two radiator hoses with labor was over $900! The parts cost a hundred and fifty bucks, the rest was labor. I always assumed I would have to go to prison to be screwed like that, but I was wrong. I just had to go to the mechanic.
Laine Dakin
Laine Dakin
Sep 09, 2020
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Can’t tell you how impressed I am by these guys. Made an appointment to have my AC “refilled” and went today. Have a car that is new to me and seemed to be running out of cold air, Tim and his colleague (sorry too far away to read your name) checked it over, gave me a synopsis then test drove it to make sure. They returned with the explanation… that the Air was cold and if I avoid the auto setting it should provide plentiful available air conditioning.
Honesty and Integrity! not something women expect in most repair environments (even though I’m not dumb about cars
Mr. W.
Mr. W.
Aug 09, 2020
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Tim is VERY friendly and helpful. The atmosphere is great and THEY ACTUALLY FIX your car without the extra hassle. I refer them to all of my friends.
Tanja Kupusovic
Tanja Kupusovic
Jun 29, 2020
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Excellent customer service! They were able to fix my car in a timely manner. Very polite and respect their customers. I would strongly recommend them. I would trust them to fix any of my vehicles. Great prices too!
Jeff K.
Jeff K.
Sep 09, 2019
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Had an appointment at 8:30 for a full synthetic oil change and was back on the road in less than an hour. I had the Groupon which was just shy of $40 and did end up paying $29 on top of that, but that is typical when you get such a good deal on an oil change (mine is usually $90-$100 elsewhere). Some of the reviews claim that people felt taken advantage of because they paid an extra $10 or $15 on top of what the Groupon was, but keep in mind you are not only paying for oil and supplies but you are also paying for experience and time. I don't feel these guys should be getting a 1 star review
Angela Pelosi
Angela Pelosi
May 07, 2019
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Went in for a Groupon to check on my AC and get an Oil Change. Worst mistake ever, I really wish I would have checked the reviews here before going in, because now I can see I am not the first this happened to. I was told everything was great and no leaks and it would get me through the summer. One month later, the air is blowing hot, so I bring it… in and now I have a leak and need a whole new kit and it will be $1200. I was then told the AC may work occasionally, they topped of the Freon, and good luck. The first time I turn on my AC the system locks up, the battery light turns on and
Atul S.
Atul S.
Apr 08, 2019
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I feel sorry for all those reviewers with bad experience at Joe's. Fortunately, my experience was fine. Had 10 AM appointment but I reached earlier around 9:45 AM.

On arrival, no one was there to greet since the only one assistant of shop was busy on a call. But I was addressed quickly. Groupon request was honored as well. By 10:25 AM , I had my car back. Along with oil change they did inspection and gave me 4 services which I can take, out of which one was rear pilion leak. He even took me to the service area to show the leak. Everything was just a suggestion and no one forced to do anything
Alex Zeller
Alex Zeller
Apr 02, 2019
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My 2001 Ford Escape leaked oil like crazy and had smoke coming out of the tail pipe. With well over 200,000 miles I expected the worse. I had same day detailed list of problems and my car was ready in about two days. They could have suggested thousands more in work. Oil had gotten literally everywhere because my engine had been overfilled. That… meant extra pressure in the engine and possible leaks. They didn’t pressure me into replacing all the seals and said it may not even be an issue, let’s wait and see. Thomas was the best and kept me informed along the way. I would happily
Chris R.
Chris R.
Feb 24, 2019
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Joe's is the best place to go if you want to waste your money and time. Overpriced service done at the bare minimum.

Anywhere except Joe's, you can pay less for an oil change and they complimentarily top-off all fluids.

This would be an excellent location for an Oil Can Henry's or now called "Valvoline Instant Oil Change"; where you receive full-service. You can sit in the comfort of your own vehicle and be given complimentary coffee/water while the employees work as a team to provide the best customer service that's actually worth mentioning.

I have no business
Kenneth Elsenbroek
Kenneth Elsenbroek
Feb 12, 2019
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I went here to get my transmission fluid flushed I have a car that is basically brand new, 40,000k miles. After the service my transmission was grinding. Turns out joes auto only filled my trans fluid half way as I took it into my dealership the next day and they said it was 3 quarts to low. There are no leaks, On the receipt they state… transmission issues are not due to service. Actually it is because you purposely did not fill it up all the way thinking you would get a 6,000 bill from me. You guys are crooks DO NOT TAKE YOUR CAR HERE THEY WILL DO ANYTHING THEY CAN TO MESS IT UP!! You
Austin L.
Austin L.
Sep 21, 2018
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Got my pile changed, tires filled and a tire rotation done. Everything took about 2 hours but they were the only ones able to fit me in on a Saturday. So i wasn't complaining. Had a friend pick me up to get lunch and got back 5 minutes before the car was done. Nice staff from what i got to talk to. Would recommend!
Sofia S.
Sofia S.
Jun 13, 2018
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Really disappointed in management and the way my situation was handled. I spoke with the employees two times about installing auto start on my vehicle, I gave them the make and model and they said it could be done. So I made an appointment and they decided day of that it was something they couldn't do! They didn't call to cancel my appointment or give me any options. They didn't even take responsibility for their lack of scheduling and communication. I would not go back here because clearly they don't care about new customers that come into the shop.
Jenny Wehrle Cleckner
Jenny Wehrle Cleckner
May 16, 2018
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Went in for routine oil change and came out with a broken radio and rear view camera. They claim it was a coincidence that it happened in their possession and refuse to do anything to fix their mistake.
Diana M.
Diana M.
May 15, 2018
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Once again Joe's auto has come through for us after being completely mislead at another auto repair facility.
Original estimate of repair was almost 3k with the vehicle being out of commission for a week.
Joe's got the repair done in 3 hrs for less than $600.
It really makes me wonder how Joe's has only 3 stars and the 'other' place has 5 star rating.
William S.
William S.
Feb 12, 2018
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Went to have my car estimated at Joe's Auto Repair they quoted me $1,900 to replace a clutch they said the part would cost almost $800 looked it up on Google the part cost 175 to 250 at the most and Google said the average cost would be 500 to 700 to repair I would not recommend this place they were way too high on what they were trying to charge have a good day
Mark A.
Mark A.
Feb 06, 2018
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Tim the manager was great
Told us exactly what was wrong
Gave suggestions and cost effective was on point
Great place to come
Madison G.
Madison G.
Jun 14, 2017
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I went in for an A/C tune up and was told I needed brakes too. Normally I would have been skeptical but, I did some price checking and found I was being offered a very fair price with their monthly specials. Ask about these! Plus, I hadn't had my brakes replaced in years. When I got my car back, my A/C was 100% better - better than new even. My car no longer squeaked when I backed up and the new brakes felt amazing. $275 for new front brakes and A/C isn't bad at all. Staff (Nick?) was friendly, thoughtful, timely and understanding of my schedule.