Honest-1, the home of Eco-Friendly Auto Care, is the nation's only auto care chain to pass our Environmentally Sustainable Actions (ESA) quality check. We offer a full range of automotive service and repairs. Along with providing the best service, Honest-1 wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible.
If you have had your car serviced at Honest-1 Auto Care please fill out our customer survey. Customer lounge equipped with computer workstation, WIFI, big screen TV, complimentary beverages, clean restrooms, and kid's play area. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals.
If you have had your car serviced at Honest-1 Auto Care please fill out our customer survey. Customer lounge equipped with computer workstation, WIFI, big screen TV, complimentary beverages, clean restrooms, and kid's play area. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals.
Services
Honest-1 Auto Care has advancement opportunities for enthusiastic, qualified ASE Certified Technicians in a clean, well-run, high-car count, professional shop. Honest-1 Auto Care is committed to our customers featuring an honest, customer-centric, female & family friendly, ecologically sustainable approach to auto care.
Uncomfortable temperatures can seem all that much worse when you're behind the wheel, but maintaining a functional and efficient A/C and heat system in your vehicle doesn't have to be a difficult endeavor. At Honest-1 Auto Care Maple Grove, we provide reliable auto A/C and heat repair services to drivers throughout Maple Grove, MN.
Honest One Auto Care Maple Grove offers comprehensive Maple Grove, MN, auto repair solutions that'll allow you to fix and maintain your car while going easy on your wallet. Our service is fast in the interest of delivering satisfactory care while minimizing your car's downtime. From typical brake maintenance and repair to diagnostics and engine repair, we've got your automotive needs covered.
Honest One Auto Care Maple Grove is your one-stop shop for Maple Grove, MN, brake repair services. From simple repairs to resolving complex issues, we've got the experience and the training to take care of your brakes. Your vehicle's brakes are paramount to your safety on the road, so you should only trust skilled, certified professionals when it comes to correcting brake issues.
When your vehicle stops working properly, your first move is to contact your local mechanic. But did you know that regular tune ups are just as important in caring for your car? In fact, by scheduling tune ups as needed, you can do your part to avoid costly automobile repairs down the line. At Honest-1 Auto Care Maple Grove, we offer thorough tune up services for vehicle owners in Maple Grove, MN.
Reviews (18)
Kaleigh O.
Sep 15, 2021
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Kathy T.
May 31, 2021
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We recently moved to Rosemount, MN and I received a coupon from Honest1 Auto Care for $15 off an oil change with free diagnostic testing. At the time of check in, I had an engine light and another light on. They said it may cost another $75-$150 for diagnostic testing. Stupid me continued on with the process. An oil change (synthetic blend), tire rotation, and diagnostic testing to identify I needed a new thermostat cost me$169.00!!! I learned from O'Reily Auto Parts my diagnostic testing would have been free if I went to them. When I pulled my car out of Honest A-1 Auto Care my tire pressures
Hayleebean N.
May 04, 2021
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I took my car to Honest-1 several times and thought they were a great shop until I kept having issues with my car. I took it in for warranty work and they ended up keeping my car longer than expected. They called me saying they were having issues with wiring and so on. Than later they got me all worked up saying my remote start was properly installed so I went back and forth between the shop I got the remote start in and honest-1 only to find out they were freaking out about my amplified subwoofer cable grounded to the battery. When I got my car back it was damaged, pieces were missing, and screws
Peter P.
Jan 22, 2020
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Dave M.
Dec 05, 2019
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My 23 year old daughter brought her car here for an oil change and inspection. They told her that one of her front brakes had stuck, worn the pad out and it was close to being metal to metal. She was also told she needed rear brakes and rotors. My daughter came to me for help. I ordered brakes and rotors for her car upon the advice of Honest-1 Auto Care. When I went to install these parts, much to my surprise, I found nothing wrong with her brakes. The front pads (all 4) were at 70%, not one being close to metal to metal. The rears were at 60%, rotors perfect shape. I'm very disappointed in
Joy K.
Nov 21, 2019
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I brought in my SUV for an oil change. Rick D, was extremely kind and friendly. I had both my kids with (toddler and baby) and he made my experience very pleasant. I appreciated him giving me a discount on my oil change even though I printed the wrong coupon. Also there seems to be a sense of honesty unlike a lot of auto shops. He did not try to sell me stuff I did not need. I ended up getting one extra add on, but he confirmed with me PRIOR to just doing it to my car. I also love that they send you a report to your phone of what things they did and recommend you need done!! Im very happy with
Richard S.
Aug 16, 2019
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I really wanted to like this place. I was hopeful I had found a regular, reliable home for all of my car's maintenance needs. From what started with a standard oil change, through a series of failed repairs and missing appointments, it turned out not to be the case.
Do you know how crushing it is going out to your car morning after morning to see a flat tire you were told was fixed? It is less anger and more of a sinking, hopeless feeling. You leave your car in what you are sure must be professional hands, only to be let down. And it is disappointing! Rick and Jim on the staff seemed really
Do you know how crushing it is going out to your car morning after morning to see a flat tire you were told was fixed? It is less anger and more of a sinking, hopeless feeling. You leave your car in what you are sure must be professional hands, only to be let down. And it is disappointing! Rick and Jim on the staff seemed really
Kris S.
Jan 05, 2019
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Tajmahal S.
Nov 12, 2018
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This place is not great. Their front desk folks are very rude. I am a foreigner and I am used to getting rude behavior from people but even in my standard I feed these guys are rude. They will inspect your vehicle and tell you all sorts of things that needs to be fixed and if you don't do it then they will get mad at you. I used to for almost a year and I am moving all my car repair to somewhere else. If people do not have respect for others, it is wrong.
Mary B.
Oct 02, 2018
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Kelsey C.
May 31, 2018
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I disagree with the overwhelmingly negative reviews, though I only have limited experience with Honest-1.
1. I do not feel they push unnecessary maintenance. They do try to upsell, as is their job, but they did not tell me my car needed service that it did not. I was easily able to refuse services I did not want. In fact, they ran an inspection of my car and called me so I could select services I desired. They told me less was wrong than I had previously assumed.
2. Pricing was fair.
3. I was offered a shuttle home both times I had my vehicle serviced.
4. They have beverages and snacks in the
1. I do not feel they push unnecessary maintenance. They do try to upsell, as is their job, but they did not tell me my car needed service that it did not. I was easily able to refuse services I did not want. In fact, they ran an inspection of my car and called me so I could select services I desired. They told me less was wrong than I had previously assumed.
2. Pricing was fair.
3. I was offered a shuttle home both times I had my vehicle serviced.
4. They have beverages and snacks in the
Eli S.
Apr 19, 2018
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I would rate this place a 0 of 5 if I could. Brought in Lexus for check engine light and running off. They diagnosed it with all 6 coil packs failed and wanted to fix it to the tune of $1800 replacing all coil packs. I brought to the dealer and they replaced one coil pack and sent me on my way no issues since.
The second thing they tried to do was sell me a "computer Tune" to the tune of $400 I talked to the Lexus dealership and they told me that doesn't exist and would never recommend a non lexus place to tune fuel maps and air ratios just a big scam for them to get more money
The second thing they tried to do was sell me a "computer Tune" to the tune of $400 I talked to the Lexus dealership and they told me that doesn't exist and would never recommend a non lexus place to tune fuel maps and air ratios just a big scam for them to get more money
Shayna A.
Jan 12, 2018
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My opinion after three separate visits with different cars is meh. They're definitely not my first choice, but also not my last.
There are several nice older gentlemen at the front, and one that seems to have a chip on his shoulder which causes a sarcastic snippy attitude.
The pricing seems to be different every time I've had my oil changed, and they are always trying to tell me I need something else done (that of course comes with an outrageous quote). I would say it's because I'm female, and they probably don't think I know the blinker fluid joke, but the same situation
There are several nice older gentlemen at the front, and one that seems to have a chip on his shoulder which causes a sarcastic snippy attitude.
The pricing seems to be different every time I've had my oil changed, and they are always trying to tell me I need something else done (that of course comes with an outrageous quote). I would say it's because I'm female, and they probably don't think I know the blinker fluid joke, but the same situation
Nate S.
Dec 07, 2017
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Andrea B.
Jul 17, 2017
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I have gone to this Honest-1 for about 3 years and thought they were honest...but when I think back to all the repairs I've had done, I could have saved a lot of money to get other recommendations. They recently replaced my rear rotors and pads for $600 - it cost me $300 at a recommended shop. I was also told that you may never have to have your rear rotors replaced. I'm extremely disappointed, as the location was very convenient and the guys that work there are really nice but I'd rather go way out of my way to save money and needless repairs.
Mason G.
Feb 24, 2016
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Would give zero stars if I was able.
I have been a consistent customer for oil changes for a couple years.
My last oil change resulted in an oil related check engine light.
They replaced a sensor for $200 (after they quoted $400 and I said no way...). Two weeks later the same error code came back and I took the car in. They wanted another $400 to fix it. It was the same sensor they just replaced! I replaced it myself and found there was oil pooled in the wiring connectors and wiring harness. After I cleaned it, my code is gone.
This place is really sketchy. They will tell you lots of things
I have been a consistent customer for oil changes for a couple years.
My last oil change resulted in an oil related check engine light.
They replaced a sensor for $200 (after they quoted $400 and I said no way...). Two weeks later the same error code came back and I took the car in. They wanted another $400 to fix it. It was the same sensor they just replaced! I replaced it myself and found there was oil pooled in the wiring connectors and wiring harness. After I cleaned it, my code is gone.
This place is really sketchy. They will tell you lots of things
Brandon P.
Oct 28, 2015
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Seemed reasonable at first, used to get oil changes at this location because it was convenient. They were professional with the Oil Changes and did everything efficiently.
Recently my girlfriend brought in her car because it was making a noise (seemed like something rubbing near the tires/axel). She signed up for a 1 hr Comprehensive Diagnostic, 20 min later they called and stated her Right-Front Wheel Hub was loose/worn and it needed to be replaced and that it would cost ~$900. My girlfriend and I drove to Honest One to discuss the diagnosis and they immediately said they could reduce the
Recently my girlfriend brought in her car because it was making a noise (seemed like something rubbing near the tires/axel). She signed up for a 1 hr Comprehensive Diagnostic, 20 min later they called and stated her Right-Front Wheel Hub was loose/worn and it needed to be replaced and that it would cost ~$900. My girlfriend and I drove to Honest One to discuss the diagnosis and they immediately said they could reduce the
Tammy K.
Sep 26, 2015
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We started bringing our car here for oil changes because when the shop in Maple Grove first opened, they went around our neighborhood selling coupon books. We only bring our vehicle here for oil changes. Lately, every time we bring it in, they are "noticing" major issues that need to be fixed.
The latest one was that there was a leak in our transmission and the fluid was dirty. In reality, we just had the transmission flushed and repaired within the last 6 months. Flushes are needed every 100,000 miles so there is no way the fluid would be dirty within 6 months. That was an outright
The latest one was that there was a leak in our transmission and the fluid was dirty. In reality, we just had the transmission flushed and repaired within the last 6 months. Flushes are needed every 100,000 miles so there is no way the fluid would be dirty within 6 months. That was an outright
