Upscale Automotive Repair
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Upscale Automotive Repair
Not only are we a Full Service and Repair Facility, but also a National Tire Franchise, which gives you national warranties for all auto services and repairs we do. Upscale Automotive uses the finest tire and alignment equipment. Since 1983, Upscale Automotive has been working as a full-service, independent car repair shop specializing in Japanese, European and Domestic vehicles in Tualatin, Oregon.

When your car is in need of maintenance work or repair in the Tualatin area, Upscale Automotive is the best choice. There are many places that offer general vehicle service, but few are trained and certified to work on highly technical Japanese and German cars. We have been working on these complex cars for more than 38 years, constantly training our mechanics to keep up with the newest breakthroughs in engine and vehicle technology.
Services
Upscale Automotive is a one-stop, car repair shop that has served the Tualatin area since 1983. Although we specialize in Japanese, European, and Domestic vehicles, our team of certified auto mechanics love working on cars of all makes and models. Our mechanics are highly experienced with modern technology-rich cars that are on the roads today.
Here at Upscale Automotive, we love what we do. We live and breathe cars. Any car related needs you may have, we are here for you: repairs, routine maintenance, inspections and on-point diagnoses. We service all types of cars including race cars, vintage cars and we have been known to build custom vehicles from junkyard car parts.
Thanks to our advanced, computer-diagnostic services, Upscale Automotive technicians can quickly and accurately diagnose any problems with your car. We use computers to scan your entire vehicle including the engine, heating and air conditioning, transmission, steering systems, anti-lock braking, and many other features in your car.
Over time and with repeated use, your car's heating and air conditioning systems will eventually wear down. Keeping your heating and A/C systems running smoothly not only makes for a comfortable, temperature-controlled ride for you and your passengers, it also ensures your safety in properly defrosting and removing fog from your windshield in cold conditions.
Unlike car dealerships that train their amateur mechanics to blindly replace parts, Upscale Automotive's certified technicians diagnose problems and recommend cost-saving repairs instead of replacements. We only recommend part replacement if it is more cost-effective or absolutely needed for optimal performance and safety.
Reviews (19)
Mary Wilson
Mary Wilson
Oct 28, 2021
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We were traveling in our Mercedes Sprinter, experienced some mechanical issues. These folks not only got us in right away for service, but also repaired the problem within a few hours! Thank you for taking care of some Arizona travelers, and your prices were fair and competitive! Customer service for the win!
Jerry Hart
Jerry Hart
Jun 27, 2021
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They’ve worked on my 2012 Sprinter for several years. They know what they’re doing. Is Upscale cheap? Of course not. But they are fair.
Ronda M.
Ronda M.
May 12, 2021
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They are honest mechanics that keep you up to date on their progress on your vehicle and I'm glad I went there for repairs.
Robert Stamper
Robert Stamper
Dec 01, 2020
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The owner is only after your last dollar, doesn't care about his employees
Honest
Honest
Sep 24, 2020
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Positive: Professionalism, Punctuality, Quality, Value
TY Jarrod for you and your staff, speedy turn around, will be back with any future sprinter vans, Bob
Tom Shipley
Tom Shipley
Aug 30, 2020
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Positive: Professionalism
Upgraded Sprinter based RV suspension (shocks, sway bar, springs, air bags)in May of 2020. Whenever I need service (other than warrantee work) on my RV I will go here. They know what the are doing and do it well. It's comforting to drive in and see many sprinter vans being serviced. They are focused and experienced and experts.
Jj Black
Jj Black
Jul 18, 2020
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Needed a last minute service on my transmission before leaving town, foster and Dave took great care of me. Would recommend this business to a friend.
Dottie Inglis
Dottie Inglis
Jul 14, 2020
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Positive: Professionalism, Quality
Upscale has been servicing my '06 Roadtrek RS Adventurous ('05 Sprinter) for eleven years. They are my "go to" people for anything Sprinter. I rely on their knowledge, their integrity and their great customer service.
Catherine Peters
Catherine Peters
Jun 16, 2020
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Always my favorite! Honest, efficient, awesome shop that takes car of all ky automotive needs. These guys execute and communicate effectively!
Denise Slocombe
Denise Slocombe
May 13, 2020
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Positive: Professionalism, Punctuality, Quality, Value
They are experts in MB Sprinter vans including RVs built on Sprinters. We have worked with them since 2008 through two Winnebago Views. Their work has always been competent, timely and fairly priced. Additionally they're really nice people.
Service: General repairs & maintenance
Mep P.
Mep P.
Nov 22, 2019
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These guys are great. I really trust them now. They have worked on two Sprinter vans for me over the past year and both times it came out at a reasonable price and totally fixed the problem. The second time there were 9 error codes which could have cost an unbelievable amount of money. They found the upstream simple fix which was the cause of the problems, and were honest about it. They also were able to take care of all of this in a timely manner. This really made my day and built a lot of trust!
Vito Johnson
Vito Johnson
Jul 19, 2019
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Excellent customer service.quickly and did a great job. Prices are reasonable and service is great. I will definitely recommend
William Holt
William Holt
May 30, 2019
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Very Happy first time customer
This is the first service on my Sprinter RV. Upscale was recommend to me by the RV service department. I was VERY pleased with the schedule of an appointment AND the service people who I dealt with AND the speed at which the work was completed.
I will be back for sure the next time my Sprinter needs services and I may be back sooner to have some upgrades done to the RV
Marius T.
Marius T.
Oct 09, 2017
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Bought the power module from the Upscale, very good service and excellent customer service. I am planning to buy the from hitch from them when they will have the sale in November which was told of by the Rich at the sale desk.
Kira R.
Kira R.
Aug 17, 2017
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Great service! Nice and knowledgeable staff! I service both my sprinters here. I've been. Using them for a couple of years now.
Tammy S.
Tammy S.
Jun 19, 2017
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The BEST customer service ever! We trust our entire company fleet to Upscale Automotive, no one else. Our Sprinter fleet is in constant use, and they always have our vehicles fixed and ready in time. To have the knowledge and parts to fix the various issues presented is one thing, but the Service Manager, Elliot, always goes the extra mile to explain what it will take to fix it too. That's customer service! We're a small local business, with a fleet budget to match that status- Upscale Automotive is affordable and well worth the drive from Vancouver, WA.
Tom O.
Tom O.
May 23, 2017
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Took my Sprinter/Winnebago RV in for DEF/CEL warning lights problem. The Service Manager, Elliott Baraby, is a compulsive liar and service is very poor:

1. My bump stops were not touching as he told me several times. Probably to get me to agree to a $5000 suspension upgrade job. I've checked my bump stops several times since, even under heavy load conditions, they never touch.
​2. After work was completed, to schedule a pickup of my rig, (for DEF/CEL problem) he told me they close at 4:30 pm but the front door and website indicate 5:00 pm. I could have made the trip by 5:00, but not
Tori C.
Tori C.
Mar 28, 2017
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I had the best service ever at this shop! The mechanics were very up front with me and I didn't feel like I was being swindled into getting something done on my car that I didn't need. Foster was especially nice to me. I live in Portland and prefer to take my car to Upscale in Tualatin. They're that good. Overall I highly recommend this auto shop to anybody who wants honest mechanics working on their car.
Scott D.
Scott D.
Jun 06, 2013
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I had the worst service ever at this shop. I brought in a pickup with drive train noise. I said, check it and specifically said look at the U-joints. I told them I needed the truck for a trip in a few days. They did a bunch of work -- that I'm not sure even needed to be done. But the pathetic thing was this: on the report it said: U-joints need replacement!!! REALLY?!?!? Thanks for nothing -- or more properly say price gouging and incompetence.