Bassitt Auto has done an exceptional job of keeping my 1997 Ford Explorer running in top condition and they've extended its life by at least the last 12 years. They are impeccably fair and professional, and I've never had a problem with anything they've serviced. I would have a very hard time trusting that vehicle to anyone except Bassitt.
Fun environment, friendly staff and quality service : I would definitely recommend to others! Bassitt Auto Co. is the story of how one man's lifelong hobby and passion turned into a successful auto repair shop. In 1971, as a part-time hobby, Craig Bassitt worked on friends' cars in his home garage.
Fun environment, friendly staff and quality service : I would definitely recommend to others! Bassitt Auto Co. is the story of how one man's lifelong hobby and passion turned into a successful auto repair shop. In 1971, as a part-time hobby, Craig Bassitt worked on friends' cars in his home garage.
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Bassitt Auto Co. is the story of how one man's lifelong hobby and passion turned into a successful auto repair shop. In 1971, as a part-time hobby, Craig Bassitt worked on friends' cars in his home garage. Word spread and soon Craig spent all his spare time working on cars. After numerous complaints from neighbors about the number of cars all over the street, he decided to move to the Helvetia area to make auto repair his full-time career.
We're committed to providing you complete and honest information when it comes to your car repairs. Our staff will walk you through a complete inspection of your vehicle, while empowering you to make decisions on your repairs without any pressure. We stand behind our word and will work to exceed your expectations.
I took our Honda Crosstour to Bassitt auto, for them to sleuth out a gas smell outside the car. Turns out the fuel pump/ fuel filter unit at the gas tank had a small crack. The first replacement part was defective, so they had to go back in and pull the gas tank and replace it again. Fortunately I didn't need the car and it could stay with them until parts came in and repair completed.
Want to Grow With Us? Want a Challenging and Rewarding Career With a Top-notch Auto Repair Company?. What we look for - Top of the line Master Technicians (preferably Level 1), that fit within our company culture of providing exceptional customer service. Bassitt Auto Co is committed to ensuring effective communication and digital accessibility to all users.
Reviews (28)
Kaitlin Audrey
Jan 28, 2022
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Cathy Sokoloski
Jan 08, 2022
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Nicole Bodiford
Dec 19, 2021
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I can’t stress enough how awesome this company was! Hands down the best experience from professional to timely to pricing. Got quotes 350 at a dealership to clean a throttle and bass it actually informed me there was nothing wrong with it and they did their test for $67. Jamie was very upfront about everything and super accommodating for scheduling and their tow company next door was extremely helpful as well.
Blair Torppa
Dec 01, 2021
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I have taken my vehicle to Bassitt Auto on two separate occasions and each time they have exceeded my expectations. Jamie is great at explaining what is going on and what needs to be fixed at a level I understand, and I absolutely know nothing about cars. They never try to throw on random items to mark the price up and take advantage of you. I totally recommend this shop if you need work done on your car!
Aegerius AEgeri
Sep 01, 2021
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The staff are always professional, informative and friendly. Special shot out to Jamie who is always willing to try and schedule me into their already tight schedule. Despite living closer to Gresham, I have used Bassitt for last three years; they are a company I trust and therefore worth the time & travel distance. In an occupation that seems to attract sharks and piranhas, Bassitt is a refreshing business that is trustworthy and professional.
S. J.
Aug 31, 2021
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My wife and I took her RX8 to Herzog-Meier Mazda in Beaverton. I told the customer service rep I put a new battery in the vehicle, but there still seemed to be an electrical issue with the car. I asked if they would do a "draw test" to see if the alternator or starter was the problem. The rep didn't know what a draw test was. After he spoke with a technician, the customer service rep advised they could do a draw test for $150.
We left, drove to Bassitt Auto on 18115 Baseline, and advised them of our problems with the car. That day we received two calls from Bassitt customer service
We left, drove to Bassitt Auto on 18115 Baseline, and advised them of our problems with the car. That day we received two calls from Bassitt customer service
Lawrence Carlson
Aug 26, 2021
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My mustang was throwing Check Engine Light and making a low pitch whining noised. Took it into Bassett Auto Repair and they called me the next morning and had scanned the computer codes and told me what the problem was, how much, and it would be ready the next day. Picked it up and car ran perfect. Everyone in the front office was extremely professional and friendly. Their Mechanical Technicians are the best. I will trust Basset to all my vehicles, especially my restored 1974 Ford Truck. Yes, they do work on the older vehicles, hard to find a place that will nowadays. Glad I stopped in at Basset
Lan Bruno
Aug 12, 2021
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Five stars! Very professional from start to finish.Toyota dealership says timing cover has a oil leak and it would cost $5500 after they replaced Oil coil line and alternator $1600. I wanted a 2nd opinion and Bassitt was recommended by a friend. Jamie and the team verified and He assured me that there was no leak from the timing cover or other area. Did a full inspection before my appointment and they did found a small leak on the radiator but its not a urgent need. I did not feel any pressure at all so I decided to pursue the radiator repair before it become a big issue.
Jamie and the team just
Jamie and the team just
Debbie Jordan
Jul 29, 2021
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First of all these guys got me in as quick as possible and when I walked in the place looked like a 50s dinner! I love that! It was super clean which says a lot and they were attentive and super nice and very efficient. I took it in to trouble shoot the air-conditioning problems I was having and they checked everything for me and cleaned my battery too. Prices were super fair as well. I will definitely keep coming here
Jason Lee
Oct 29, 2020
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They were extremely professional. They had our suburban in the day after I spoke with them. Within 24hrs of getting the truck they had it looked at as promised and gave us a diagnosis. The only automotive shop I have ever been too where the staff was so efficient and did what they promised in a timely manner. They have earned our business for all our vehicles. Thank you for your excellent customer service!!
Bella A.
May 06, 2020
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First of all, such a cute 50's decor very inviting! Love the Bassit hound logo! The man that helped me today was so kind, they did the fastest and most affordable oil change I have ever had! They also put a complimentary car freshener in my car that smells wonderful. I needed a break inspection which was supposed to cost $60, but because it was much easier than expected to do all the measurements, they didn't charge when they easily could have! Could not be recommend this place enough.
Thomas H.
Apr 26, 2019
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Richard L. G.
Mar 06, 2019
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This is an older review, but since I just figured out about Yelp, and left a good review for my current auto shop, I felt I should also include my review for the one these folks as well.
My results may not be accurate anymore but given what I've dealt with for them, I figured it should at least be shared.
Finding a reputable repair place when you move into a new area can be daunting. When we moved to Oregon from the Midwest 10 years ago, this was the first place we used. Their office was neat, had pictures of classic cars which is something I like myself, and the staff was friendly enough
My results may not be accurate anymore but given what I've dealt with for them, I figured it should at least be shared.
Finding a reputable repair place when you move into a new area can be daunting. When we moved to Oregon from the Midwest 10 years ago, this was the first place we used. Their office was neat, had pictures of classic cars which is something I like myself, and the staff was friendly enough
Isha B.
Aug 17, 2018
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Tony G.
Jul 20, 2018
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Alison M.
Dec 10, 2017
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Michelle W.
Jul 13, 2017
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Tony H.
Feb 19, 2017
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Candace P.
Mar 19, 2016
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Just bought a 2008 Scion xD and I called about my headlights turning off when I pushed the switcher forward to turn on the high beams, and was thinking something was broken and needed to be replaced. Mike asked if I could just stop by and he would take a look at my car. All I needed was new high beam bulbs, he put them in for me and I was on my way. The odd thing is my car also had a strange fan rattle sound coming from under the driver dash area, that I had not even mentioned to Mike. When I left Bassitt, I noticed that the rattle had stopped! Coincidence? I don't think so . . . (thank you
Eric P.
Jan 13, 2016
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New to the area, so given the reputations mechanics have, searching for one you trust without any recommendations from people you know is... precarious.
Short version: Look around! Get quotes elsewhere! This is not an honest shop! There are other shops within a few miles of here that will be straight and fair with you, this is a shop that puts on a huge markup & throws in costs with no explanation.
Long version: Came in here because my car was having power issues. First reaction is always the battery, but after doing some homework I had suspicions that it was more than that - I suspected
Short version: Look around! Get quotes elsewhere! This is not an honest shop! There are other shops within a few miles of here that will be straight and fair with you, this is a shop that puts on a huge markup & throws in costs with no explanation.
Long version: Came in here because my car was having power issues. First reaction is always the battery, but after doing some homework I had suspicions that it was more than that - I suspected
Joan H.
Aug 31, 2015
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Beginning in January we had taken our truck to Bassitt several times and had repairs done. Each time we had asked them about a noise coming from the front end and though they were unable to find the problem they charged us $52, $52 and $84 for a diagnosis in addition to the other hundreds of dollars we paid for other repairs. In July we took our truck in for an over heating problem, and lack of AC and they finally diagnosed the noise problem. To fix the noise and overheating problem they gave us a $2300 estimate. I thanked them and took my car for a second opinion and of course Bassitt charged
Linda S.
Jul 16, 2015
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My daughter needed some work done on her car. Not only was the work done with excellence, but the car was ready 3 days earlier than originally thought, AND when they realized that the original price they quoted was wrong, they quoted a new price considerably lower. Their integrity is amazing! Customer service excellent!
Daniel B.
Jul 03, 2015
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I have been going to Bassitt Auto for years, from oil changes to replacing wiring harness. Their service has always been great. The staff is always very friendly and helpful. Their have loaner cars so I can still get around if it's a major repair. I have always found their pricing to be fair and I wouldn't go anywhere else, even if they raised their prices.
Laura S.
May 20, 2015
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I've been taking my car to Bassitt for years. Yes, they are more expensive, but that's because they use decent parts and spend time making sure the job is done right. Their customer service is amazing, (or maybe I'm so jaded I'm easily impressed?).
I took my Nissan into them yesterday to get the engine mounts fixed, they had notified me last year that one engine mount had cracked, I ignored their warning to have it fixed (because I love to play car engine roulette and see which speed bump is going to make my engine fall out). My husband was driving the car a month ago and
I took my Nissan into them yesterday to get the engine mounts fixed, they had notified me last year that one engine mount had cracked, I ignored their warning to have it fixed (because I love to play car engine roulette and see which speed bump is going to make my engine fall out). My husband was driving the car a month ago and
Seun P.
Jan 19, 2014
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I was charged a $150 to bring my Land-Rover in last year to run the scanner on and find out the quote. Not only was the charge too much for same result, I got from Auto-zone at no cost. The biggest problem was the quote of over $5,000 in repair was just ridiculous. I later found out the whole issue has been just a busted pipe from the exhaust manifold, some issue with the plugs and I am not so sure if the coil was replaced or not.. But that was all that was needed to put the vehicle back on the road... Just thought it would have been better if their Land-Rover tech has said earlier, he does not
Snatchy B.
Feb 19, 2013
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I chose to use Bassitt for some basic services, as I was towed there after a tie rod failure months earlier and had a favorable experience. I'm also new to the area and don't know anyone else.
I again had another excellent experience at Bassitt. Their level of communication was great, and they didn't try to push extra services on me (I really, really need some 100k mile service-type flushes, etc). They provided the pricing for those services and performed the brake job and wheel bearing replacement that I went in for originally.
Also, free loaner cars rock (although the car
I again had another excellent experience at Bassitt. Their level of communication was great, and they didn't try to push extra services on me (I really, really need some 100k mile service-type flushes, etc). They provided the pricing for those services and performed the brake job and wheel bearing replacement that I went in for originally.
Also, free loaner cars rock (although the car
Heather M.
Oct 15, 2012
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Bassitt Auto Co. Is great! I've taken my high mileage Lexus to them on 2 occasions. I know I can trust that the job is done right. I like that they guarantee their work for two years or up to 24,000 miles. Other mechanics I've used in the past may have cost less, but did a sub par job too, and no one I've used before guaranteed their work for two years.
Another great benefit is the loaner car program. They used to do the limo service but now they have complimentary loaner cars they will reserve for you. As long as they have your car you have theirs so you don't even
Another great benefit is the loaner car program. They used to do the limo service but now they have complimentary loaner cars they will reserve for you. As long as they have your car you have theirs so you don't even
Ray V.
Jul 08, 2011
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I used Bassitt for the better part of a decade to work on my cars when I couldn't. Were they the cheapest around, nope. Were they dependable, knowledgeable, trustworthy? I thought so. They always stood behind their work, no problems. They also chased down problems no matter how obtuse the cause might be. And they did nothing with out checking with me and giving me accurate cost projections. They also have a Limo service that can take you home with in a reasonable distance (i forget what that is). They are also on the Max line so public transport is only about a mile away. My only
